Apr 18, 2026
Start Date: 13th AprilHours: 8:30am - 5:00pm, Monday to Friday
Location: Fully office‑based (Birchwood)
Pay: £26,000-£28,000 (paid hourly and dependent on experience)
About the Role
I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers.
This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage.
Key Responsibilities
Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role).
Process customer orders and requests quickly and accurately.
Manage and monitor a busy shared inbox, prioritising messages...
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CV-Library
United Kingdom
Contractor