3 jobs found in Yate

We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities * Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. * Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. * Inventory Tracking: Monitor stock and inventory levels according to contract requirements. * Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. * Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For * Previous experience in a helpdesk,...

Join Our Client South Gloucestershire Council as a Customer Care Administrator! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84. About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing...

Manpower are recruiting for our client for a Customer Service Adviser. This is a fantastic opportunity for someone looking to start a career in customer service. The Role: Making outbound calls to existing members to support renewals and retention. Providing excellent customer service and handling enquiries professionally. Promoting the benefits and services available to members. Maintaining accurate records and updating databases. Working towards individual and team targets. Liaising with internal departments to resolve account queries.What We're Looking For: Excellent communication and customer service skills. A positive attitude and willingness to learn. Good IT skills, including Microsoft Excel. Strong attention to detail and the ability to work as part of a team. Functional Skills in English and Maths as a minimum.If you are enthusiastic, motivated, and looking to develop your career through an apprenticeship, apply today! If you receive suspicious outreach claiming to be...