39 call handler jobs found

Call Handlers Needed Based in Luton Temp to perm £17.00per hour To provide a front line customer interface as part of a responsive repairs control centre. To provide first contact resolutions to customers through the control centre maintaining the highest standard of customer service at all times. Provide a customer focussed front end service for the reporting of repairs through telephone contact with customers, use skilled questioning techniques to accurately diagnose repairs to assist in the provision of a "right first time" service, whilst communicating politely and tactfully in order to meet the individual customer's needs. Ensure that work orders for responsive repairs and maintenance are accurately processed from end to end. This will include raising jobs, classification, prioritisation and making customer appointments, (work planning). Follow defined administrative procedures in relation to a variety of processes such as job ticket completion, electric appointments...

We are recruiting for a Procurement Administrator to work on a 6 month contract (possibly being extended or made permanent) in St Helens/Hybrid. Salary is c£26-28,000 per annum plus 26 days' holiday and bank holidays, pension etc About the Procurement Administrator You will provide dedicated administrative support to the Procurement Department, ensuring efficient coordination of documentation, data and communications. This role requires strong organisational capability, accuracy and the ability to handle confidential information appropriately. Key Responsibilities * Provide administrative support to the Procurement team * Maintain and update databases and spreadsheets with a high degree of accuracy * Prepare documents, reports and presentations as required * Manage incoming calls and correspondence, directing queries appropriately * Support workflow coordination to ensure smooth departmental operations * Maintain...

Join a Global Leader in Art Logistics & Preservation as Receptionist on a long term temporary assignment for 6 months initially, which could be extended by 3-6 months thereafter! If you’re passionate about delivering exceptional service and working in a unique, creative environment, we’d love to hear from you. We’re looking for a professional, welcoming, and organised Receptionist to be the first point of contact at this SE1 office working Monday to Friday 8am-5pm. You’ll be the friendly face that greets clients, manages the front‑of‑house experience, and ensures the workplace runs smoothly. This is a fantastic opportunity for someone who thrives in a busy environment, enjoys variety, and takes pride in delivering excellent customer service. Key Responsibilities as Receptionist: Welcome and greet visitors, clients, and colleagues professionally Manage the front desk, incoming calls, and email enquiries Maintain visitor logs and issue access passes Handle incoming/outgoing...

Contract Support – Facilities Management Moorgate, London | £35,000 per annum |  Full-time, 1 year maternity cover We are delighted to be recruiting on behalf of our client, a leading name within the Facilities Management industry, for an experienced Contract Support professional to join their team based in Moorgate. The Role As Contract Support, you’ll play a vital part in ensuring the smooth delivery of FM services across a high-profile contract. You’ll be responsible for providing administrative, financial, and operational support to both the client and contract management team. Key responsibilities include: Act as the key liaison between internal teams and clients to ensure timely and accurate service delivery Schedule engineers, manage diaries, and coordinate services via internal systems Raise and manage purchase orders, quotes, and invoices efficiently Support call-out rotas and job allocations in collaboration with supervisors Maintain accurate records through...

CASE HANDLER/ADMINISTRATOR Location: Manchester (M3) Pay Rate: £13.13 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract Roles available: Multiple vacancies We are currently recruiting Administrators to join a well-established financial services and insurance company based in Manchester (M3) This is a great opportunity to gain experience within a professional office environment, with multiple roles available due to increased workload. Key Responsibilities: General administrative support across the business Maintaining accurate records Processing documents and customer information Handling emails and phone correspondence Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory procedures What We're Looking For: Previous administrative or customer service experience Strong attention to detail and organisational skills Confident using Microsoft Office and internal systems...

Job Title: Senior Administrative Assistant (Hampshire Equipment Services) Location: Basingstoke Contract Type: 4 months + Salary: £12.56 - £13.18 per hour DOE Role Purpose Join our friendly team as a Senior Administrative Assistant at Hampshire Equipment Services (HES) where we support people across Hampshire who need additional care. As an integral part of our small supportive team, you'll carry out vital administrative tasks and interact with customers, ensuring the smooth running of our service. Your work will be confidential, demanding and at times emotionally challenging, but always rewarding, which will suit your empathetic and flexible approach. You'll be part of a service who are committed to promoting people's independence and enhancing their quality of life, supporting them to remain living in their own homes, reducing, avoiding, or delaying the need for ongoing care. Role Responsibilities Be the Friendly Face: Handle calls, monitor and respond to emails, and...

A great opportunity has arisen for a highly organised and proactive Administrator with excellent Customer Service skills to join our client's friendly team initially on a temporary basis. There is an opportunity for a permanent position after a qualifying period. About the Role Reporting to the Project Manager and working closely with the sales and commercial teams, you will play a key role in coordinating contract projects, managing customer requirements, and acting as a vital link between customers, internal departments, and external partners. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and takes ownership of their customers and projects from order through to delivery and installation. Key Responsibilities Customer & Order Management Prepare and issue quotations for the designated Divisional Contract Director Process customer orders, including planning, scheduling, splitting, and releasing orders Act as the main point of...

Security & Vetting Administrator A key role in protecting people, assets and national interests. SC Clearance (Completed by Security) British National Standard 37 hours per week (working 4.5 days between the hours of 7am - 7pm, hours agreed at business discretion) Role Overview The Security & Vetting Administrator plays a central role in delivering both standard and business‑critical security and vetting activities. They ensure full compliance with legislative Personnel Security obligations and contractual standards set by HMG and other Contracting Authorities, including the Ministry of Defence (MOD), UK Security Vetting (UKSV), and the Centre for the Protection of National Infrastructure (CPNI). Their work directly supports the integrity and resilience of operations within the Defence and Space sectors. Key Responsibilities Personnel Security, Vetting & Visitor Management They provide professional, efficient administration of all site‑level vetting and...

Here is a professional, engaging job advert you can use and adapt as needed: Senior Executive / Administrative Support Officer Location: Llanelli Hours: Monday – Friday, 08:15am – 3:30pm Contract: Initially via Teaching Personnel (with opportunity to become permanent) Sector: Secondary Education On-site parking available About the Role We are seeking an experienced, highly organised and discreet Senior Executive / Administrative Support Officer to join our secondary school team in Llanelli. This is a key role providing confidential and professional administrative support to the Senior Leadership Team (SLT), while also acting as Clerk to the Governing Body. This is an excellent opportunity for a skilled administrator who thrives in a fast-paced educational environment and is confident working at senior leadership and governance level. The position will initially be offered through Teaching Personnel, with the opportunity to transition to a permanent contract for the right...

Office Angels are currently recruiting for a Temporary Administrator for our client based in Ascot. Due to significant increase in demand our client is seeking an organised and personable Temporary Administrator to assist during a busy period. Role Purpose The Temporary Administrator will provide essential administrative and customer service support to ensure the smooth running of daily operations. The role requires a calm, empathetic communicator who can confidently manage telephone enquiries, maintain accurate records, and assist with general office tasks during a period of high workload and system transition. Key Responsibilities Handle incoming and outgoing telephone calls, supporting clients with bookings and general enquiries. Provide high‑quality customer service with empathy. Carry out basic administrative duties including filing, data recording, and updating documents. Manually record information. Use Microsoft Word and Excel for simple administrative tasks. Support...

Are you immediately available and ready to jump into a new role where you can make an impact from day one? We’ve got an exciting opportunity for a confident and organised Booking Scheduler to join a thriving team based in Banstead! This role will be an initial temporary position for 2-3 months with the view to go Permanent for the successful employee. 💼 Job Title: Booking Scheduler 💰 Pay Rate: £12.21 per hour 📍 Location: Banstead 🕒 Hours: Full-Time, Monday to Friday, slight shift of 8am – 5:30pm and 8:30-5:30pm. Half hour early leave on a Friday. Our client is looking for an experienced and highly organised Booking Scheduler to join their team handling electrical works for social housing properties. This role is critical in ensuring timely scheduling of engineers, effective tenant communication, and managing a high volume of appointments efficiently. You will be part of a fast-paced team coordinating over 900 appointments per week, ensuring all work is scheduled effectively...

Job Advertisement: Administrator Location: Paddington, City of Westminster Contract Type: Temporary Are you ready to dive into the exciting world of transport and logistics? Do you have a knack for organization and a passion for helping teams thrive? If so, we have the perfect opportunity for you! Join us as an Administrator and be an integral part of our dynamic team in the heart of Paddington. What's in it for you? Location, Location, Location! Our office is just a breezy 3-minute walk from Paddington train station, making your commute a walk in the park! Vibrant Team Environment: Join a friendly team where your contributions are valued and your ideas are heard. Skill Development: This is a fantastic chance to hone your administrative skills and gain valuable experience in the transport and logistics industry. Key Responsibilities: As our Administrator, you will: Provide essential support to our operations team, ensuring smooth day-to-day activities. Manage schedules,...

Receptionist! 🌟 Our client is seeking a warm, friendly, and highly organised Receptionist to be the welcoming face of their brand‑new office. This exciting ongoing temporary role sits within a vibrant, fast‑paced accounting firm and is ideal for someone who loves creating an exceptional first impression while ensuring the day‑to‑day runs seamlessly. 🔍 Role Details: Contract Type: Temporary on-going Hourly Rate: £14ph Working Pattern: Full Time (Mon-Fri, 8:30 AM - 4:30 PM) Location: London Bridge ✨ Key Responsibilities: Meet and greet clients with a warm smile 😊 Answer phone calls and manage inquiries 📞 Provide general admin support to the teams 🗂️ Prepare teas and coffees for guests ☕ Handle deliveries and order office supplies 📦 utilise MS Outlook, Teams, and basic Excel 📝 What We're Looking For: Previous Reception/Admin experience is a plus! A switched-on and personable attitude 🌈 Ongoing availability and openness to potential permanent roles This role is advertised by...

Team Assistant - Investment Banking Location: Birmingham Start Date: ASAP (subject to background checks - approx. 3-4 weeks) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (1 hour lunch break; flexibility required) Hours per Week: 40 Overview A leading global financial institution is seeking a highly organised and detail-oriented Team Assistant to provide comprehensive administrative support to a group of over 25 junior bankers (Analyst, Associate, and Junior VP level) in its Birmingham office. This is a fantastic opportunity for someone with administration or customer service experience looking to step into a corporate environment. Full training and ongoing support will be provided both remotely and on-site. You’ll be joining a friendly and supportive team of assistants and will gain exposure to a fast-paced, global investment banking environment. * Key ResponsibilitiesProvide diary management support to bankers (Associate level and above) * Schedule and coordinate...

Trading floor Team Assistant/PA for Top City Investment Bank 12mths/ potential temp to perm Join the fast-paced, exciting world of a top-tier Investment Bank’s trading floor! We’re looking for a motivated and energetic Assistant to be part of a fun, driven team. Starting as a Float Assistant, you’ll gain exposure to different teams, working closely with senior-level professionals and building your network on the trading floor. This is your gateway to an incredible career with the potential to secure a permanent position within a high-performing team. What you’ll do: * Own the scheduling game: manage calendars, calls, and emails like a pro * Organize meetings, conferences, and events that make an impact * Coordinate travel arrangements and handle expense reports with ease * Jump into ad-hoc projects while keeping things running smoothly around the office * Keep the team stocked and ready to go by managing supplies * C40-45+ hours a week with paid overtime (time...

Planning Support Officer – Barnsley Location: Gateway Plaza, Barnsley (S70) Pay Rate: £14.36 per hour Hours: 37 hours per week Working Pattern: Monday to Friday, 8:00am–4:00pm (flexible working available) Contract Type: Ongoing assignment – Housing Sector Start Date: ASAP Work Arrangement: Office-based About the Role We are currently seeking a Planning Support Officer to join a busy Housing Sector team in Barnsley. This role will initially focus on providing essential planning and scheduling support, with the opportunity to progress into full Planner duties in line with the job specification. You will be working in a fast-paced environment, supporting the delivery of high-quality repair and maintenance services while contributing to the Berneslai Homes Strategic Plan and PRIP Contract. Key Responsibilities * Manage job queues and book repair appointments directly with customers * Schedule and allocate work electronically to operatives using Works Management / Dynamic Resource...

Personal Assistant – Global Investment Firm (London) 12M Contract Location: London (Hybrid, 4 days in office / 1 day remote) Salary: £60,000 per annum Core Hours: 9:00am – 6:00pm About the Firm Our client is a leading global private investment firm with a significant presence across North America and Europe. Managing approximately $70 billion of equity capital, the firm invests across multiple asset classes, including private equity, credit and lending, growth equity, real estate, and life sciences. The London office continues to expand its European footprint, supporting a range of investment strategies and funds. The Opportunity An exciting opportunity has arisen for an experienced and highly capable Personal Assistant to join the firm’s London office. This role provides comprehensive administrative support to investment professionals at all levels, ensuring seamless operations in a fast-paced, professional environment. Reporting to the Office & Admin Team Manager, the...

Workplace Support Assistant Location: Tottenham Court Road Start Date: ASAP Pay Rate: £13-£14 per hour Hours: 40 hours per week (9am-6pm or 8am-5pm) Duration: Ongoing until thurther notice Overview We are seeking a proactive, physically fit Workplace Support Assistant to join our onsite team. This is a fully site-based role, working five days per week, supporting workspace data collection, the Help Desk function, and a range of administrative and office-based tasks. A key, non-negotiable requirement of this role is the ability and willingness to walk all floors of the building twice daily to record desk occupancy. Candidates must be comfortable with consistent physical activity as part of their daily routine. Key Responsibilities Desk Utilisation Tracking - Non-Negotiable Walk 3.5 floors of the building each morning and afternoon to record desk usage. Mark off all occupied desks during each walk-through. Transfer findings into a simple Excel spreadsheet immediately after...

Payroll Administrator - immediate start Start date: ASAP Pay: £13.85 - £14.36 per hour Hours: Monday-Friday, 9am-5pm Contract: Temporary until end of March Are you an organised, detail‑focused administrator with experience in payroll? We're recruiting for a Payroll Administrator to join a busy, friendly team in Mid Sussex on a temporary basis. Key Responsibilities Process weekly and monthly payroll accurately and within deadlines Maintain employee records and update payroll systems Handle payroll queries from staff and managers Support with timesheet collation, data entry and compliance checks Assist the wider HR/Finance team with administrative tasks as needed About You Previous payroll or finance admin experience Strong numeracy and excellent attention to detail Confident using payroll software and Excel Able to start at short notice and commit until the end of March at least Reliable, proactive and able to work independentlyPlease apply with your cv on the advert now!...

Customer Service Agent 37.5 Hours per week £12.21 per hour Contract until May 2027 Job Description - We are seeking a highly skilled and dedicated Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. You will be responsible for handling customer inquiries, resolving issues, and providing accurate and timely information. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle challenging situations with professionalism and empathy. As a Customer Service Agent,we will provide you with the tools and experience to be an expert for those closest to us; our associates, and our customers. You will have excellent attention to detail and be able to multitask in order to ensure data is captured whilst building and retaining relationships. We thrive on fast paced and driven environments, this allows...