38 customer experience coordinator jobs found

Do you enjoy solving problems and providing excellent customer service in a fast-paced environment? This is an exciting opportunity for a Fleet Coordinator to join a leading logistics business based in Appleton, Warrington, providing essential support to HGV drivers and the wider fleet operation. As a Fleet Coordinator, you'll play a key role in ensuring vehicle breakdowns, repairs and maintenance are managed efficiently, helping to keep a large commercial fleet operating safely and effectively. This Fleet Coordinator role would suit someone with previous customer service, logistics or fleet administration experience who enjoys working in a busy environment, can think on their feet and takes pride in delivering excellent service. You'll work closely with drivers, suppliers and internal teams, taking ownership of fleet incidents from start to finish. Due to the location and limited public transport links, candidates will ideally have their own transport to commute to site. What...

Do you enjoy solving problems and providing excellent customer service in a fast-paced environment? This is an exciting opportunity for a Fleet Coordinator to join a leading logistics business based in Appleton, Warrington, providing essential support to HGV drivers and the wider fleet operation. As a Fleet Coordinator, you'll play a key role in ensuring vehicle breakdowns, repairs and maintenance are managed efficiently, helping to keep a large commercial fleet operating safely and effectively. This Fleet Coordinator role would suit someone with previous customer service, logistics or fleet administration experience who enjoys working in a busy environment, can think on their feet and takes pride in delivering excellent service. You'll work closely with drivers, suppliers and internal teams, taking ownership of fleet incidents from start to finish. Due to the location and limited public transport links, candidates will ideally have their own transport to commute to site. What...

Job Title: Fault Coordinator Location: Poole Pay Rate: £13.96/h Contract: 6 Months Hours: 8.5-hour shifts between 07:00 – 18:00 (37.5 hours/week, 1-hour unpaid lunch) About the Role Are you an organized multi-tasker with a passion for problem-solving and great customer service? Join our Service Operations Centre (SOC) as a Fault Coordinator and play a key role in supporting the rapid growth of Electric Vehicle Infrastructure (EVCI)! In this fast-paced position, you’ll act as the central hub for our EV clients and field service engineers—managing live faults, prioritizing workloads, and ensuring issues are resolved swiftly within SLA targets. Key Responsibilities * Engineer Scheduling: Triage incoming EV infrastructure faults, dispatch field engineers, and dynamically reprioritize workloads when urgent issues pop up. * Incident Management: Track incidents through our fault systems to guarantee compliance with Service Level Agreements (SLAs). *...

Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome? A well-established business based in Stockport is looking for a Sales Support Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function. As a Sales Support Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service. What will you be doing as a Sales Support Administrator? Supporting the sales team with the day-to-day administration of customer orders Managing incoming requests and making sure they are dealt with accurately and efficiently...

Facilities Coordinator Location: Central London (Trafalgar Square area) Hourly Rate: £15.42 Contract Length: 3/6 months Working Pattern: Full Time (Monday - Friday, 9:00 AM - 5:00 PM) based in office full time Key Responsibilities: Help Desk: Assist with travel bookings, couriers, car hire, and stationery orders. Maintain and update internal spreadsheets.Switchboard Operations: Answer and transfer calls on the switchboard. Provide appropriate contact details to callers.Office Support: Set up conference and meeting rooms for various activities. Manage the movement of post, stationery, and other materials. Issue access passes and monitor service areas to ensure stock availability. Escort non-employees on-site as needed. Maintain cleanliness in all areas, ensuring a clutter-free environment.General Duties: Assist with various tasks as requested by the FM team.To succeed in this role, you should have: A successful track record in a customer-focused environment. Excellent...

Temporary Service Administrator Sutton-in-Ashfield £26,000 - £30,000 depending on experience Temporary with a view to permanent Full-time, Monday to Friday Office-based Immediate start available SF Partners are currently recruiting for a Temporary Service Administrator to join a busy and established service department based in the Sutton-in-Ashfield area. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced, customer-focused environment. Previous experience within a service, technical, engineering, maintenance or operational environment would be particularly beneficial. The Role Managing incoming customer enquiries via telephone and email Preparing and issuing customer quotations Supporting the day-to-day administration of the service department Liaising with customers regarding service requirements and ongoing work Coordinating with internal operational and technical teams Maintaining accurate customer, job and service...

E-commerce Coordinator (Moto-Electrical) Maternity cover ASAP until September 2027 could lead to a permanent role too as they are super busy! You will need your own transport to get to the location as not near pubic transport. Monday to Friday 8am to 5pm Varied work and a friendly work environment! You will be Supporting the day-to-day management and development of the company's e-commerce channels, ensuring products, content, promotions and customer information are accurate, up to date and presented effectively. The role works closely with marketing, sales, operations, customer service and warehouse team as well as the external partners to help maximise online sales and customer experience. Key responsibilities Website & Online Store Management by working closely with Web Admin * Ensure product information, availability and promotions are accurate. * Check website pages regularly for errors, broken links and outdated content. * Support website merchandising and...

Customer Service Coordinator  Location: Aylesford, Kent  Pay Rate: £12.71 per hour – PAYE via Pertemps  Hours: Monday to Friday, 9:00am to 5:00pm Contract: Temporary to Permanent Benefits: Excellent company benefits while working permanently  This is an excellent opportunity for someone with strong customer service skills looking to join a growing business with long-term career prospects. The candidate needs to occasionally support warehouse or van driving operations as business needs require. Customer Service Coordinator Key Responsibilities Making outbound calls to existing customers. Processing customer orders received via telephone and email. Monitoring and managing the company inbox. Assisting customers with enquiries, issues, and open support tickets. Completing general administrative duties. Producing daily reports and updates for management. Maintaining accurate customer records and documentation. Supporting the wider team with various office-based tasks as required....

Location: Manchester Pay Rate: £15.00 per hour Holiday Entitlement: 25 days holiday plus Bank Holidays (pro rata) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 4 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: 3 month temporary contract with potential for extension Role Overview We have a fantastic opportunity for a customer focused individual to join a global organisation and industry leader in the role of Service Coordinator. This role is working Monday to Friday, 9 - 5.30 with 3 days a week in the office and 2 days a week from home following successful completion of training. Initially this is being offered on a temporary basis for 3 months with a strong possibility of extension. The focus of the role is to coordinate Service requests from corporate customers, responding to enquiries in a timely manner and liaising with the Field...

Apply today to work as a Site Amenities Coordinator for our client's food production site, which processes meat to make pork and sausages. Staffline is recruiting Site Amenities Coordinators in Nottingham. The rate of pay is up to £29,000 per annum. This is a full-time role working 39 hours a week, Monday to Friday and the hours of work are: - Monday to Thursday 8am - 4:30pm - Friday 8am - 3:30pm Your Time at Work As a Site Amenities Coordinator, you will be responsible for: Site & Facilities Support - Coordinate reception duties, including visitor sign‑in, access control and site enquiries - Manage locker allocation, audits, keys and replacements - Administer access cards, clocking cards and car‑park passes - Act as the local point of contact for office cleaners and facilities contractors - Ensure notice board areas are accessible and updated on a regular basis as appropriate - Ensure TV comms are regularly updated and visible for all Canteen &...

Monday to Friday, Flexible hours around 7:30am-3:30/4pm, Temporary 1-3 months, General Admin, Data Input This is a great opportunity for an organised and reliable administrator to join a busy office environment for a minimum of 1-3 month contract. As the Administrator / Data Input Clerk, you will play an important role in supporting the wider office team, ensuring information is accurately entered and maintained while assisting with a variety of day-to-day administrative tasks. This is a fully office-based position in the Desford area and would be ideal for someone looking for a temporary opportunity, which may extend for business needs. What's in it for you as an Administrator / Data Input Clerk: * £15 per hour * 1-3 month temporary contract * Potential for the contract to be extended slightly for business needs * Monday-Friday, 7:30am-3:30/4pm with flexibility around these hours * Fully office-based in the Desford area * Varied general administration duties *...

Favourable daytime hours – 8:30am-5pm Early finish Fridays Collaborative, warm team environment Our client is a well-established manufacturing business seeking an experienced and highly organised Service Administrator to join their Service team on a temporary basis. This is an excellent opportunity for an individual with strong administration and customer service skills who enjoys working in a fast-paced operational environment where organisation, accuracy and communication are essential. As Service Administrator, you will provide comprehensive administrative and coordination support to the Service department, helping to ensure engineers are scheduled effectively, customer enquiries are dealt with promptly, parts and logistics are managed efficiently, and service documentation is completed accurately. Key Responsibilities Schedule field-based engineers and Service Partners using the company CRM system, ensuring appropriate allocation of skills and resources to maximise...

Front of House / Concierge / Customer Services / Receptionist  Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the RoleWe are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a...

A well-established business in Thame is looking for a Service Coordinator to join their team on a fixed term contract covering maternity leave. This is a busy and varied Service Coordinator role that will suit someone who enjoys scheduling, organisation and working closely with customers and engineers. Offering a salary of £26,500 per annum pro rata this is a Fixed Term Contract until mid-August 2027. 8am – 4.30pm Monday to Thursday and 3.30pm finish on a Friday. Duties: * Schedule engineers and subcontractors for planned works. * Coordinate appointments with clients to ensure compliance deadlines are met. * Raise purchase orders for subcontractors. * Send reports and documentation to customers. * Order chemicals and consumables to maintain workflow. * Manage trackers and scheduling diaries for allocated contracts. * Produce weekly and monthly reports for management. * Build strong relationships with clients and internal teams. * Ensure paperwork and...

Scheduler Location: Ashby de la Zouch - Hybrid Contract: Temporary 12 weeks + Full-time Pay: Up to £15.00 p/h The professional services team at SF Recruitment are looking for a Scheduler to coordinate patient visits, ensuring appointments run smoothly and safely. If you're organised, calm under pressure, and enjoy making a real difference to people's lives, this could be the perfect role for you. What you'll be doing: Managing and updating daily patient visit schedules Triaging and escalating patient calls as needed Coordinating efficient nurse visit routes and appointment windows Supporting the Scheduling Manager with KPIs, reporting, and service delivery Building strong working relationships with internal teams and healthcare partners Maintaining accurate documentation and ensuring compliance with procedures Keeping up to date with training, safeguarding, and regulatory requirements What we're looking for: Experience in scheduling, coordination,...

Delivery Planner Brinsworth | £23.33 per hour | 42 hours per week |  Make a difference every day as a Delivery Planner We’re looking for a Delivery Planner to join our Delivery Planning Centre in Brinsworth, helping ensure our customers receive their bulk deliveries safely, efficiently and on time. This is a varied and fast-paced role where you’ll be at the heart of our delivery operation, coordinating drivers, vehicles and customer requirements across a 24/7 operation. What you’ll do Plan and coordinate daily delivery schedules for bulk customers. Act as a key point of contact for customer delivery queries and resolve issues quickly and professionally. Monitor customer stock levels, orders and telemetry information to anticipate delivery requirements. Coordinate drivers, vehicles, product availability and transport movements to make the best use of resources. Respond to unexpected delivery and operational issues, finding practical solutions while maintaining excellent...

Planner - Temp to Perm Location: DE11 0AH Job Type: Temp to Perm Pay Rate: £17.84 per hour (Umbrella) We are currently recruiting for an experienced Planner to join our client's team on a temp-to-perm basis. This is a fantastic opportunity for someone with strong organisational skills and experience in planning, scheduling, or coordinating workloads. Key Responsibilities Planning and scheduling daily workloads and resources Coordinating with internal teams, customers and suppliers Monitoring schedules to ensure work is completed on time Managing changes and responding to unexpected issues Maintaining accurate records and updating planning systems Prioritising workloads to meet deadlines and business requirements Communicating any delays or changes effectively Supporting the wider team with general administrative and planning duties Ensuring all work is planned efficiently and in line with company procedures About You The ideal candidate will have: Previous experience in a...

Our client, a specialist contractor delivering major plant and equipment operations across one of the UK's largest infrastructure programmes, is seeking a proactive Plant Administrative Assistant to support the Plant team on site. The Role Based on site, you will provide proactive administrative support to the Plant team, helping to maintain accurate records, trackers and documentation, and supporting the wider team and other departments as required. This is a hands-on role suited to someone confident managing paperwork and multiple trackers in a fast-paced site environment. Key Responsibilities Track and report working hours, overtime, holiday trackers and vehicle trackers Maintain Plant team records, trackers and general documentation stored on the plant server Support timesheets and attendance follow-up Assist with training, certification and expiry tracking Help with completing forms for materials requests Support temporary access forms to the job site Provide general...

Allen Associates is regularly seeking professional and reliable individuals to deliver essential front-of-house support for clients across Oxfordshire, on a temporary basis. To succeed in these assignments, candidates should offer dedicated experience in a commercial Reception role, must be comfortable operating in busy, customer-focused environments, and will strive to be adaptable, collaborative, and willing to support the wider team wherever required. These assignments can vary in length and are paid weekly through the Allen Associates payroll on a PAYE basis. Temporary Receptionist Responsibilities Greeting and welcoming visitors in a professional manner Managing meeting room bookings Handling diary coordination Acting as the first point of contact for all enquiries Overseeing incoming and outgoing post Coordinating deliveries and courier services Taking messages and directing calls as needed Supporting with general administrative duties such as scanning and filing...

Warehouse Administrator £13.45 per hour 8am to 1pm Monday to Friday Manchester City Centre Temp to perm contract We have an exciting opportunity with a leading fabric distribution company that are looking for an organised Warehouse Administrator to join the busy Manchester City Centre team. You will manage the digital systems and logistics documentation that drive the textile supply chain. This role connects our administrative functions with the physical storage and distribution of premium fabrics to clients across the UK. Key Responsibilities Fabric Inventory & Data Management Update systems: Input all fabric batch data, dye lot numbers, and meterage measurements into the Warehouse Management System. Track stock: Monitor real-time fabric inventory levels and manage location codes for various fabric rolls and bolts. Reconcile data: Identify and resolve discrepancies between physical fabric counts and digital inventory records.Order Processing & Logistics...