88 customer service officer jobs found

Customer Service Officer – Housing Pay: £14.48 per hour Location: Lyndhurst Hours: Monday to Thursday: 8:30am–5:15pm | Friday: 8:30am–4:45pm The role will be hybrid working, with 50% of time in the office, though initial training will require full time working in the office. Duration: 6 months About the Job We're looking for a friendly and organised Customer Service Officer. You will be the first person customers speak to when they need help with housing services, whether that is over the phone, online, or in person. What You'll Be Doing · Answering customer questions and giving advice about housing services. · Taking payments and recording compliments, complaints, and bookings. · Logging housing repair requests and booking appointments. · Updating customer records and entering information accurately on internal systems. · Helping with general admin tasks and daily paperwork. What We're Looking For · GCSE Maths and English (Grade C/4 or equivalent). · Previous...

Housing Customer Service Officer Pay: £14.48 per hour This is a hybrid position, with 50% of working time based at our Lyndhurst office. Please note that the initial training period will be office-based on a full-time basis. We are currently seeking a full-time Housing Customer Service Officer to join our busy Contact Centre on a temporary basis. This role will provide support while we recruit to permanent part-time positions, assist through a period of change as we implement multiple new systems, and help meet increased demand during the busy winter months. The Role As a Housing Customer Service Officer, you will be the first point of contact for customers, delivering a professional, efficient and high-quality service across a variety of housing enquiries. You'll work within a fast-paced contact centre, handling enquiries through multiple communication channels while ensuring an excellent customer experience. Key Duties Provide first-class customer service via telephone,...

Tenancy Specialist Rate: £28.03 per hour (Umbrella) Locations: Morden, Penge or Lewisham (candidate can be based at any of these offices) Working Pattern: Hybrid - 1 day per week in the office after onboarding. We are seeking an experienced Tenancy Specialist to join a busy Housing Association, providing a high-quality tenancy management service across a varied housing portfolio. This is an excellent opportunity for someone with strong housing management experience who is passionate about delivering excellent customer service and supporting sustainable tenancies. The successful candidate will be responsible for managing a patch of properties, ensuring residents receive a professional, responsive and customer-focused service while maintaining compliance with housing legislation and organisational policies. Key Responsibilities Manage a designated portfolio of tenancies from sign-up through to tenancy termination. Deliver a comprehensive tenancy management service, including...

Belmont Recruitment are currently looking for an experienced Business Support Officer to join the Special Educational Needs (SEN) Team at Liverpool City Council on a temporary basis. This is a full-time role working 35 hours per week, Monday to Friday. Key Responsibilities * Provide comprehensive administrative and business support to the Special Educational Needs Team. * Process and maintain Education, Health and Care (EHC) documentation, ensuring accuracy and compliance with statutory timescales. * Coordinate meetings, reviews and appointments, including preparing agendas and distributing relevant paperwork. * Maintain accurate electronic records and update case management systems. * Manage shared inboxes, respond to telephone and email enquiries, and act as the first point of contact for parents, schools and professionals. * Prepare correspondence, reports and other documentation to support the SEN Team. * Liaise with schools, educational settings, health...

Job Title: Business Support Officer Location: Hounslow - Hybrid working, 2 days Office Hourly rate £17.09 PAYE / £22.65 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start A Local Authority based in Hounslow are looking for a motivated and organised Business Support Officer to join there Customer Financial Services Team. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys providing high-quality administrative and customer support. The Role As a Business Support Officer, you will play a key role in supporting the effective delivery of financial and administrative services. Working closely with colleagues across the Finance and Resources function, you will ensure processes run smoothly, information is maintained accurately, and customers receive an excellent service. Key responsibilities include: Providing professional administrative support...

People Operations Officer Glasgow 6 Months Temporary Contract initially We're looking for an organised and customer-focused People Operations Officer to join a busy HR team on an initial 6 month contract, supporting the delivery of high-quality people services across the employee life cycle. The role is offering a competitive hourly rate of £14.95 per hour, that would be paid weekly every Friday. You will work Monday - Friday 9am - 5pm, with flexibility where needed. You will be based in the Glasgow office 1 day per week and work 4 dys from home, enjoying a strong work from home flexibility. In this role, you'll provide HR administration across onboarding, offboarding, contracts, learning & development and employee records, while acting as a first point of contact for HR queries. You'll also help maintain HR systems, ensure data accuracy and compliance, and contribute to continuous process improvements. What we're looking for: Experience in HR administration across the...

Interim Finance Officer – Education and SEND Location – Medway, hybrid working 5 days in office a fortnight Contract – until end of September with possibility of extension Are you highly organised, detail-oriented, and passionate about supporting services that make a difference in the lives of children and young people? We are looking for a dedicated Finance Officer to join our busy Finance Team within the Education and SEND service. About the Role As a Finance Officer, you will play a vital role in ensuring the smooth operation of our payments to Early Years providers. You will provide high-quality administrative support across a wide range of activities, acting as the first point of contact for providers and internal stakeholders. Your work will help ensure that statutory processes are met and that communication with stakeholders is timely, accurate, and professional. Key Responsibilities Provide administrative support to the Early Years Funding Officer, including managing...

Industrial Placement Officer – Wolverhampton College ✨ Location: Wolverhampton (across all College sites and external employer locations) Contract: Full-time – 37 Hours per Week Employer: The Supply Register (Recruiting on behalf of Wolverhampton College) The Supply Register is proud to be working in partnership with Wolverhampton College to recruit an enthusiastic and committed Industrial Placement Officer to join their growing team. This is an excellent opportunity to support learners in gaining valuable workplace experience by building strong employer partnerships and helping to secure high-quality industrial placement opportunities. About the Role As an Industrial Placement Officer at Wolverhampton College, you will: Support the promotion of the College’s industrial placement programme through networking, employer engagement, and relationship-building activities, Work closely with employers to identify, prepare, and monitor industrial placement opportunities for learners,...

Business Support Officer - Adult Social Care We are looking for an experienced Business Support Officer to join Adult Social Care on a temporary basis, supporting either the Learning Disability Team or the Long Term Conditions Team. These are hybrid roles, combining home working with office-based working. The Learning Disability Team is based at the Hillcrest Office in Bournemouth, where you will join a team of four Business Support Officers, working closely with Adult Social Care and NHS colleagues to provide efficient administrative support. The Long Term Conditions Team is based at the Christchurch Local Office, where you will join a team of six Business Support Officers, providing high-quality business support to help the team deliver services to adults with long-term conditions. As a Business Support Officer, you will provide a wide range of administrative support, including managing correspondence, maintaining accurate records, processing information, arranging...

Charity Income Generation & Fundraising Officer Based in Stirling | fully office-based role Full-Time role | 9:00am to 5:00pm | Monday to Friday Fixed-Term Contract until end of March 2027 Salary up to £36,000 + benefits (depending on experience) Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 9 months. The successful candidate will be responsible for providing in-depth support on a number of fundraising projects. Duties involved in this role will include: * Support the promotion and delivery of charity's fundraising projects * Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch * Manage and fundraising website and admin portal, including updating content * Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance * Act...

Technical Administrator: you will be responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Main duties and responsibilities Carry out a range of general office administrative support tasks including maintain and manage diaries, prepare agendas, arrange meetings and take accurate technically-appropriate minutes as directed, collate relevant documentation, ensuring timely production and distribution and follow up action where required. Assist with the collection of technical data and performance indicators from staff, contractors, other departments, stakeholders, consultants, residents and provide contract administration support ensuring that records are accurate and up-to-date. Accurately input, interrogate, update and monitor data for the department’s administrative and IT systems. Assist in the collation of all relevant...

Receptionist FTC | Edinburgh | Customer Service, Administration | Private Hospital | FTC Full-time 12 Months | Spire Murrayfield Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. Duties and Responsibilities * Welcoming, registering, including the accurate collection of credit card details and patient information. * Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. * Compliance with NHS forms and processes. * Processing in-patient/out-patient charges. * Cash handling strictly within the parameters of the 'Handling Cash Policy'. * Discharge of patients onto computer system ensuring accuracy of...

Job Title:       Office Support Administrator Reports to:     Office Manager Depot:             LWC Doncaster (DN4 8WA) Temporary:    This is a temporary role which is expected to end on or before 4th January 2027.     Main Duties  Office support will be responsible for general administration and support duties to the team within the office.  They will take customer orders and input them onto our trinity system, and have responsibility for recording and correctly cashing up all cash, cheques and PDQ’s that arrive into the Depot.  They will be responsible for helping with daily office jobs including the post, daily administration work and receiving and processing orders. Key Skills •    To keep track of run sheets and to collect and record delivery notes from the drivers.  •    Cash Postings - to check and record all incoming deliveries.  •    To record the account details, the amount of the delivery and the method of payment onto an excel spreadsheet. •    Responsible for all...

Job Title: Receptionist / Office Clerk Department: Rollesby Ward Duration: This is a temporary role, and it is currently due to last roughly 12 weeks Locations: Hellesdon Hospital, Drayton High Rd, Norwich, NR6 5BE Hours & Working Pattern: 37.5 hours per week, Mon - Fri, 9am - 5pm Pay Banding: Band 2 - £12.92 per hour Trust: Norfolk and Suffolk NHS Foundation Trust The postholder must have the following experience: At least 1 year experience in a Customer Facing role Experience working in an Office Environment Job Description Duties will include, but not be limited to: · Call handling · Face to face liaison with service users, carers and colleagues alike · Data entry · Typing · Scanning · Uploading to clinical systems You’ll learn the following whilst working at the trust: 1. An in depth understanding of the roles and responsibilities involved in working within the NHS 2. Knowledge of the systems used, to effectively complete your role to the highest...

Information Governance Coordinator Assignment Length: up to 12 weeks Location:Oldham Rate: £19.00 per hourHours: 35 per week As the Information Governance Coordinator, you will be responsible for handling confidential information with discretion, ensuring accuracy and maintaining exceptional attention to detail. You will be a confident communicator, capable of building strong working relationships with a range of stakeholders while delivering a high level of customer service. Requirements: Good understanding of working with confidential information. Excellent attention to detail with ability to prioritise and ensure targets are met. Proven ability to work methodically, follow agreed procedures and accurately record information. Good oral and written communication skills with key stakeholders at all levels. Experience of working in a customer focused environment and the ability to manage customer expectations. Good knowledge of Microsoft Office Excel and Word. Experience of...

Job Title: Customer Service Administrator Hours: Mon-Thurs 8:30am-5:00pm / Fri 8:00am-4:00pm Pay: £12.75 per hour Contract: Temporary, permanent contract available after 12 weeks. Location: Deeside Overview We're recruiting a Temporary Customer Service Administrator on a temporary basis to support a busy customer service office. This is a front-line, day-to-day customer service role focused on answering incoming calls, responding to emails, and providing order updates/ETAs. Key Responsibilities Answer incoming customer calls and handle general queries, including chasing/providing ETAs on orders Respond to customer emails promptly and professionally Liaise with internal departments (e.g., warehouse/dispatch/sales) to obtain order updates Update customer/order information accurately on internal systems Process and send outgoing post and assist with dispatch administration (e.g., UPS/Royal Mail) Escalate complex queries/complaints to the Sales Office...

Administrator (Customer Service & Bookings) Location: Central Exeter Hours: 37.5 hours per week Start Date: Immediate Start Available Salary: £13.20 per hour About the Role We are looking for an enthusiastic and organised Administrator to join our team in Central Exeter. This is an exciting opportunity for someone who thrives in a busy customer-focused environment and enjoys providing excellent service to customers. As part of our administration team, you will be responsible for supporting customers, handling booking enquiries, and ensuring that all communications are managed efficiently and professionally. The successful candidate will be confident communicating via both email and telephone and be able to quickly learn and navigate our booking system. Key Responsibilities Managing customer enquiries via phone and email Processing and managing bookings accurately Providing exceptional customer service at all times Updating and maintaining customer records Assisting...

1st Line Support Analyst Location: Birmingham (Hybrid - 4 days onsite, 1 day remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line Support Analyst to join a busy IT support team based in Birmingham. This is an excellent opportunity to join an organisation on an initial 6-month contract, with a strong possibility of moving into a permanent position for the right individual. You'll be the first point of contact for IT support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical skills. Key Responsibilities Act as the first point of contact for all IT incidents and service requests via phone, email and ticketing system. Log, categorise...

Job Title: Transport Coordinator Location: Leeds (Sherburn) Pay Rate: £15.35 to £23.02 p/h Hours: Monday to Friday - rotating 2 weeks (06:00 - 14:00 and 14:00 - 22:00) Experience: Previous experience preferred Ignition Driver Recruitment are looking for Porter / Drivers Mates in Leeds (Sherburn) to work with our client, who is one of the UK's DIY brands.   Employee Benefits: Competitive Salary: £15.35 to £23.02 p/h Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Refreshment Facilities: Hot drinks, on-site canteen, vending machines Professional Development: Full site induction Shifts: Regular, ongoing shifts  Transport Co-ordinator - the role & responsibilities: Coordinate daily transport activity, ensuring vehicles are booked, loaded and dispatched on time Monitor delivery performance, managing delays, issues and customer updates as required Work closely with drivers, warehouse teams and...

Transport Planner Location: Bradford Salary: £32,000 per annum Hours: Monday to Friday, 9:00am – 5:30pm Contract: Temp to Perm Pertemps is recruiting on behalf of a leading international logistics and transport provider for a Transport Planner to join their team based in Bradford.   The successful candidate will be responsible for supporting the day-to-day transport function, ensuring schedules are effectively managed and all transport documentation is completed accurately. The operation follows a traditional planning process, with a strong emphasis on administration and paperwork rather than automated transport management systems. This role is therefore well suited to an individual who is highly organised, methodical and comfortable working in a documentation-focused environment.   Key Responsibilities: Liaise with drivers, customers and internal departments to ensure the smooth delivery of transport services. Prepare, process and maintain accurate transport documentation....