8 customer services advisor jobs found

Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour.  Please see below the shift pattern: Monday- Thursday 13:00- 21:00  Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted...

Are you an experienced administrator or customer service advisor? DS Smith are currently looking for an experienced Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment. Role: Transport Administrator Shifts: 06:00 AM till 18:00 PM 4 on 4 off, including weekends Pay: £14.54 per hour Duration: Ongoing Location: DS Smith, Andersen Gate,Milton Keynes, MK4 4AE Main tasks include * Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly. * Coordinate and book transport for outbound deliveries outside of normal operating hours. * Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded. * Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy. * Process orders within the system and...

Job Title: HSE ADVISOR (HEALTH SAFETY ENVIRONMENTAL) Location: Leatherhead Salary: £43,290 per annum Sector: Gas Contractor - 12M FTC - Leatherhead office base - £43,290pa - May be opportunity to work remotely 1-2 days a week but will be mostly office based Job Title: QHSE Advisor Location: Leatherhead-Head Office Reports To: Health & Safety Manager PURPOSE: To provide technical and administrative health and safety support to the QHSE Department. NATURE & SCOPE: The Company Group is an established property maintenance and installation organisation, which specialises in providing gas central heating and hot and cold-water services to private, commercial landlords and industrial property owners. We also have various departments supplementing the facilities management requirements of our client's needs, including the adaption of bathroom and reactive maintenance works. ROLE SPECIFICATION: * A key technical member of the Health and Safety team supporting the Group's...

Customer Operations Administrator Start Date: 18th May Sunderland 37 hours per week Salary:£13.48 per hour We are recruiting a Customer Operations Administrator, Initially, you will focus on administrative duties for the first few months before transitioning into a full-time Contact Centre Advisor role. In this position, you will support customers with a variety of queries while delivering an exceptional level of service. Our client prides themselves on creating a workplace where people feel valued, supported, and part of a team    ✔ What We’re Looking For Strong customer service skills Confidence handling both inbound and outbound calls Good IT literacy, including Microsoft Office Excellent communication and organisational skills Previous customer service experience (not necessarily within a call centre  🔑 Key Responsibilities  Accurately input and update customer data within internal systems Maintain records and ensure all information is up to date Support general...

Apprenticeship Advisor/Administrator needed in London. Work from home. Competitive pay so pay on ad does not reflect real. 3 week role, ENH DBS needed. ASAP start. Making calls to learners to check on their progress and writing up summary notes of these meetings is the main part of this role. You will be trained on the structure of the calls. Ideally to have some experience in this field would be great, failing that some experience with apprenticeships or education.  Other key responsibilities  Arranging, preparing for, undertaking and documenting progress reviews – the majority of these will be via Teams.  Ensuring learner records are kept up to date  Supporting and advising the apprentices and their line managers to ensure that they fully complete the requirements of the scheme Providing regular communication to learners regarding their programme of study  Working with learning support and safeguarding teams to signpost learners where required.  Ensuring key programme...

ROLE TITLE Helpline Advisor Reports to: Helpline Supervisor LOCATION Rotherham ROLE PURPOSE To have a customer-led' approach and support project/regulatory KPI's to ensure that all customer contacts are responded to in a positive and professional manner, in line with Client SLA's. To effectively record and distribute information relating to accidents and incidents and provide updates as required. To respond and reactively react to requests and process work in line with SLA's. ACCOUNTABILITIES As a key member of the client helpline, you will be responsible for delivering a best service that ensures customer and colleague requests are delivered and supports the delivery of agreed KPI's. The scope of this role includes, but is not limited to, the duties described below: Responsible to the General Manager for the provision of administrative support and the investigation into customer enquiries. Prompt and accurate process of incidents ensuring that circulation SLA's are met....

Temporary Receptionist 📍Location: Norwich, Norfolk 💷Hourly Rate: £13.15ph ⏰Duration/hours: Tuesday 5th May - 8am-6pm As our Temporary Receptionist, you will be the welcoming face of our client's organisation! Your responsibilities will include: Greeting and assisting visitors with a warm smile 😊 Managing incoming calls and directing them to the appropriate departments 📞 Scheduling appointments and maintaining an organised calendar 📅 Handling customer inquiries and providing excellent service Supporting administrative tasks to keep operations running smoothlyThe ideal candidate will possess the following skills and experience: Previous experience in the motor trade or as a service advisor 🚗 Strong communication skills and a friendly demeanour Exceptional organisational skills and attention to detail Ability to work in a fast-paced environment Proficient in using office software and systemsApply today or if you have any questions please contact Alisha or Fiona on (phone number...

We are looking for a Receptionist to join the team of an established organisation to help assist with their front of house duties, ensuring customers are greeted and receive a positive experience. Receptionist Monday to Friday/ 40 hrs £17-18ph via umbrella (paid weekly) Salford Temporary As a Receptionist, you will be: * Greeting customers and visitors * Making sure all visitors sign the log book and H&S requirements are met * Reporting any maintenance issues and complaints * Monitoring an inbox for the building To be successful as a Receptionist, you must have: * Previous experience in a receptionist or hospitality role * Great customer service experience * Good administrative skills We would like to speak to anyone who has worked as a customer service advisor, Front of house, Workplace host, etc. If this sounds of interest, please apply directly to this advert