8 investigator jobs found

About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role Assist the Counter Fraud Manager and Counter Fraud Team in the progression of referrals of alleged fraud and similar crimes ensuring key legislation and internal policies are adhered to and desired outcomes are achieved. Support the delivery of proactive counter fraud reviews designed to test the adequacy and effectiveness of internal controls and their ability to prevent, detect and deter fraud and similar crimes. Provide support and advice to staff in the team and staff across KCC on the most efficient way to address fraud and similar issues. What is the day-to-day of the role: Assist the Counter Fraud Manager, Counter Fraud Team and other members of the audit team with the...

Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6‑month initial contract Our client is looking for a proactive, relationship‑driven Account Manager (Customer Service) to join their fast‑paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end‑to‑end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high‑quality service and support. Manage and process customer orders,...

Administrative Officer - Community Equipment & Continence Service (CECS) Location: Lissue Industrial Estate, Lisburn Organisation: PaLS - Regional Community Equipment and Continence Service Temporary / Full-time/Rate of pay £12.75 per hour About the Service PaLS provides a vital Regional Community Equipment and Continence Service (CECS) on behalf of Health and Social Care Northern Ireland (HSCNI). Industrial Estates, THIis service supports health and social care professionals by ensuring essential equipment and continence products reach clients across the region, helping people live safely and independently at home. About the Role The post holder will join a dedicated, friendly team providing a single point of contact for clients and healthcare professionals. You will play a key role in coordinating the ordering, delivery, and collection of daily living equipment and continence products, ensuring a responsive and effective service across HSCNI. Key Duties &...

Administrator – Horsham A detailed‑oriented and proactive Logistics Administrator is required to support daily logistics operations, ensure accurate documentation, and maintain smooth and efficient workflow within a busy environment. Pay: £15.68 base rate and £17.45 with shift allowance Key Responsibilities Coordinate daily logistics activities, including stock movements, deliveries, and collections. Maintain accurate records of inventory, shipment details, and order processing. Prepare and update shipping documents, purchase orders, and internal reports. Communicate with carriers, suppliers, and internal teams to ensure timely and accurate dispatch. Monitor delivery schedules, resolve delays, and manage booking slots. Assist with planning transport routes and optimising load allocation. Ensure compliance with internal procedures and relevant logistics regulations. Support warehouse operations with documentation, system updates, and stock checks. Investigate and resolve...

Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. * Manage dealer system responses through Dealer Portals and systems. * Support customer team responses to social media content and customer questions. * Provide a liaison point between technical support to the customer service team. * Handle high-volume telephone calls related to warranty, parts sales, technical inquiries,...

Key Account Coordinator (12-Month FTC) About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining...

Job Description**  We are seeking a School Admissions Officer to join our local government client in Wrexham, North East Wales. To support the management and administration of its school places in accordance with Welsh Government legislation and existing Local Authority Admissions Policy, procedures and criteria. To contribute to the management of the LA's Admissions Service to 44 community primary schools, 7 community secondary schools and 1 nursery school, and Early Entitlement settings under the direction of the Senior Admissions Officer. To ensure the effective operation and maintenance of the school admissions and transfers system (Capita ONE Admissions and Transfers module) in liaison with the Admissions Manager. **Responsibilities**  The daily use of the Capita ONE Admissions and Transfers database ensures the accuracy of the data held, which is validated through the process and further investigated by other agencies, whilst adhering to the Data Protection Act. To...

Belmont Recruitment are currently looking for a School Admissions Administrator to join Wrexham Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities * Manage and maintain accurate records within the Capita ONE Admissions and Transfers system, ensuring data is validated and securely handled. * Support parents and guardians with school admissions enquiries, including assisting with online applications. * Verify pupil information submitted in applications and investigate any potential discrepancies. * Process mid-year school transfer applications in accordance with the School Admissions Code. * Provide advice to parents regarding admissions decisions and the appeals process. * Assist with the production and distribution of the Parents’ Guide to Education Services and admissions publicity materials. * Represent the Local Authority at...