2 network engineer jobs found

1st Line Support Agent / IT Help Desk / Service Desk Analyst Location: Birmingham City Centre Pay: £16.02 per hour Type: Ongoing Temporary Contract About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues, working within a busy Help Desk / Service Desk environment. The business operates within the alcohol industry, supporting a wide network of retail and corporate systems, so you’ll gain exposure to a dynamic and highly regulated sector. This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT...

Customer Advisor Newark, Full Time, 12 month FTC Excellent salary and benefits package Our Internationally operating Newark based Client is looking for a Customer Advisor to join their Service team on a full-time basis for a 12 month FTC. Your main duties will be scheduling engineers to maximise productivity within the department. THE ROLE Your responsibilities as a Customer Advisor will include: * Own the communication with the customer at all stages in house and field jobs, providing timely updates and information * Communicate effectively with all internal departments * Get feedback on the company service * Allocate a team member to a task as and when required * Schedule maintenance appointments as needed * Use SAP to make sure customers invoices are correct THE CANDIDATE The ideal Customer Advisor will be able to demonstrate the following key skills and experience: * Excellent telephone manner * Excellent customer service by phone and email * The ability to...