Apr 09, 2026
To deliver excellence every day by supporting and assisting customers, addressing enquiries, resolving issues, and ensuring a positive customer experience. This includes managing a range of customer interactions, such as phone calls and emails, and accurately logging and updating tasks in line with account service level agreements. Client reception should strive to create outstanding experiences, ensuring every customer leaves with a lasting positive impression from their interaction.
Key Responsibilities
Reception & Front‑of‑House Management
Serve as the first point of contact for all visitors, providing a friendly, professional, and efficient reception experience.
Manage the visitor sign‑in process and ensure all guests receive appropriate information, badges, and hospitality.
Handle incoming calls, enquiries, and email correspondence, directing queries to relevant teams in a timely manner.
Maintain a clean, organised, and welcoming reception and lobby area....
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Unknown Status
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CV-Library
Reigate, Surrey
Contractor