Mar 14, 2026
Job Title: MES Customer Support Coordinator
Location: Worcester Royal Hospital
Contract: 6 months initial contract
Hours: 37.5 hours per week
Pay Rate: £15 p/h PAYE
Randstad Sourceright is seeking a MES Customer Support Coordinator to work on behalf of Siemens Healthineers.
This administrative role involves supporting the service's functions by ensuring all assigned tasks and responsibilities are performed accurately and efficiently. The Coordinator will be responsible for communicating with both internal and external service stakeholders and providing support to colleagues.
Key Responsibilities:
Helpdesk and Job Management:
* Serve as a primary Helpdesk contact, fulfilling all contractual requirements.
* Prioritise engineer jobs based on customer needs and contract specifications.
* Provide continuous follow-up on jobs, delivering accurate and timely feedback to customers.
* Review ongoing work, identify any service failures impacting the MES, and escalate to...
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Worcester, Worcestershire
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