8 tenant liaison officer jobs found

Tenant Liaison Officer – Halifax / Bradford 📍 Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage 📄 Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment.   As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents...

Tenant Liaison Officer – Halifax / Bradford 📍 Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage 📄 Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment.   As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents...

Temporary Customer Liaison Officer Location: Crewe Contract: Temporary (initial 8-12 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 8-12 week temporary basis, with the possibility of extension or permanent employment for the right candidate. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly...

Customer Liaison Officer Location: Grimsby Rate: £16.00ph - £18.00ph DOE Hours: Mon-Fri (08:00-16:30) Sub-Contract Immediate Start Nelson Permanent Placements are currently recruiting on behalf of our client who are seeking an experienced Customer Liaison Officer to work on a local Council Contract. As a Customer Liaison Officer, you will be involved in a large Social Housing Contract (on maintenance, retrofit and repair works) for existing properties and high-rises across Sheffield. The project encompasses Bathroom and Kitchen upgrades. You will be essential in contacting residents to schedule property inspections. Duties: · Leading tenant engagement and developing community relationships. · Acting as a focal point of contact in addressing concerns and queries with residents. · Offering resolution and addressing issues/concerns accordingly. · Travelling to locations within Grimsby Customer Liaison Officer Requirements: · 2-3 years’ experience as a Customer Liaison...

Property Maintenance Coordinator We are seeking an organised and customer focused Property Maintenance Coordinator to join our clients Property Team on an ongoing temporary assignment. This role will be Monday - Friday in the office. The salary for this role will be negotiable depending on experience. Reporting to the Customer Experience & Property Manager, you will play a key role in delivering a responsive, high-quality repairs and maintenance service across our clients portfolio. Acting as a first point of contact for repair enquiries, you will coordinate reactive and void works, liaise with contractors and customers, and ensure all actions are progressed efficiently from start to completion. About the Role: Act as first point of contact for repair and maintenance enquiries Triage repair requests and raise works orders Coordinate active repairs, liaising with contractors and tenants Monitor progress of works and maintain accurate records Process invoices and...

We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems.Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and...

Description Our local government clients in Nottinghamshire are seeking an Administrative Housing Officer to provide high-quality housing advice and support to customers, including tenancy and estate management. This is a varied, office-based, administrative and customer-facing role supporting tenants, leaseholders and applicants, ensuring services are delivered in line with legislation, policy and best practice. The role plays a vital part in helping people access and sustain safe, decent and affordable homes. The post is focused on office-based, strictly administrative, and customer-facing. A minimum of three days per week in the office and up to two days working from home. Mandatory office attendance on Mondays and Wednesdays. Responsibilities Deliver excellent housing, tenancy and estate management services in line with statutory requirements and council policies. Provide housing advice and support on lettings, allocations, mutual exchanges and tenancy changes. Process...

Property Admin Assistant We are currently working with a well-established housing organisation who are looking to appoint a Property Admin Assistant to support their busy repairs team. This is a great opportunity for someone organised, proactive, and customer-focused. The Role You will play a key part in supporting the day-to-day delivery of repairs and maintenance services, ensuring works are logged, tracked, and completed efficiently. Key responsibilities include: Raising and updating repair requests Scheduling works for operatives and contractors Liaising with tenants to arrange appointments Handling incoming calls and emails Updating internal systems and maintaining accurate records Supporting the wider property team with admin tasks What we're looking for Strong administrative skills and attention to detail Good communication skills, both written and verbal Confident using IT systems Ability to prioritise and manage a busy workload Customer-focused approach...