2 customer services advisor jobs found

Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary to Permenant  Pay: £13 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is...

Role: Parts Advisor Location: Hayes Contract: Temp to Perm Hours: Monday to Friday, 8:00am – 5:00pm Salary: £14.66 per hour (£30,500 per annum) We are currently recruiting on behalf of our client for an experienced and knowledgeable Parts Advisor to join a growing team based in Hayes. This is an excellent opportunity for someone with a background in the automotive industry who is looking to take the next step in their career. Key Responsibilities Deliver accurate and professional guidance on vehicle parts to both customers and internal teams Source and identify the correct parts using relevant systems and customer information Monitor and maintain stock levels, ensuring timely ordering of parts as required Work closely with workshop technicians to ensure parts availability and smooth daily operations Key Skills & Requirements Previous experience in a Parts Advisor or similar automotive role Strong knowledge of vehicle parts and components Excellent...