21 customer care coordinator jobs found

Customer Care Coordinator Temporary (Start Immediately) Warrington New build housing £18 - £19 TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged...

Development Manager (Fixed Term) Salary Competitive Location St Austell, Cornwall (Head office) Full Time Fixed Term to June 2027 Join Gilbert & Goode as a Development Manager Help shape the future of high‑quality homes across Devon and Cornwall with one of the South West’s leading housebuilders! Join Gilbert & Goode — a company known for inspiring places, exceptional design, and a genuine commitment to people and communities. About the Role As our Development Manager, you’ll lead schemes from land handover to planning consent, ensuring each development is viable, deliverable, and aligned with our growth ambitions. You’ll coordinate consultants, engage with local authorities, shape design strategies, and champion high-quality outcomes at every stage. What You'll Be Doing * Leading development strategy, viability, design coordination and planning work. * Managing multi‑disciplinary teams to produce high‑quality planning applications. * Building strong...

Resident Liaison Officer - Weybridge-  Planned Maintenance  Salary: £18-£22ph  Location: Weybridge Job Type: Temporary Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with...

Resident Liaison Officer - Properties around London- Internal & External Planned Maintenance  Salary: £18-£20ph Location: Properties Around London (M25) Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties around London (M25). This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive...

We are recruiting for a Maintenance Surveyor on a contract basis, to play a crucial role in resolving housing condition complaints and legal disrepair claims. You’ll be at the forefront of improving the quality of our homes, managing complex issues, and providing an excellet level of service. As a Maintenance Surveyor, you will manage complaints received as legal claims (Housing Condition Claims) in close partnership with our legal services team. You’ll lead investigations, coordinate repairs, and work collaboratively with trade teams and contractors to resolve issues efficiently and effectively. Your work will contribute to minimising litigation while delivering a cost-effective, high-quality service that meets and exceeds customer expectations. Key Responsibilities: * Conduct thorough property inspections in response to legal claims. * Oversee and coordinate all required repairs from inception to completion. * Monitor and ensure the quality of work...

Project Manager – Brighton – Cinema Refurbishment Our client is a main-contractor who specialise in Commercial developments, and they are looking for a Project Manager to deliver a project in Brighton on a live cinema site. The project will be externals focused and client/customer facing. Project Manager will be expected to: * Monitor and update the build programme on regular basis * Coordinate/ book all trades * Ensure trades are performing to program and to highest standard * Order/ request ordering of materials, fixtures and fittings * Liaise with client and architect on any design /site issues that need resolving * Responsible for delivering the project on budget and on time. Skills/ Qualifications required: * SMSTS * CSCS * First Aid Certificate * Previous Commercial Refubishment experience To find out more about this position as a Project Manager in Brighton, call Lilly or Mia of CPR...

PLEASE APPLY IN THE FIRST INSTANCE AS WE ARE REVIEWING APPLICATIONS AND WILL RESPOND TO APPLICANTS WITH THE RIGHT EXPERIENCE. Fire Door Carpenter £220-£230 per day Van & Fuel Card Provided Weekly Pay (CIS) Potentially long term contract for reliable and competent installer We are currently looking for a skilled carpenter to work on the installation of Fire Doors and Fittings for private residential blocks working across Greater London area. Working in teams to deliver quality installtions and remedial works. Our Client undertakes carpentry and maintenance work for Property Management Companies, Landlords and Property Owners. The suitable candidate will carpentry knowledge and the ability to undertake work including, fire door installation and carpentry maintenance. Responsibilities: * Install fire doors in accordance with relevant fire safety regulations and standards, ensuring proper fitting, alignment, and functionality. * Conduct fire door inspections, assessing their...

In a Nutshell… We have an exciting opportunity for a Group Social Value Manager to join our team within Vistry Services, at our Devon South West or London offices. As our Group Social Value Manager, you will have a critical role within the Group Social Value team, with a strong focus on social value data management, systems, governance and assurance. You will take day‑to‑day ownership of our Group social value data platform, ensuring data accuracy, consistency and audit readiness across the business. You will play a key role in embedding robust processes, supporting users across regions, and managing our limited assurance and audit processes. This role is ideal for someone who is confident working with complex datasets, digital platforms and cross‑business stakeholders, and who enjoys turning data into reliable, decision‑ready insight. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to...

Role: Freelance Site Manager Location: Warrington Specification: Freelance / Contract Role Rate: Competitive Day Rate We are currently seeking an experienced Freelance Site Manager to join our construction team. This role will involve managing the site through to completion, ensuring delivery in full compliance with NHBC standards. This is an excellent opportunity for a Site Manager/ Project Manager who has a strong background in housing developments building at volume. The Role As a Freelance Site Manager/project manager, you will take responsibility for the day-to-day management of a live housing site, ensuring the project is delivered safely, on programme, within budget, and to the highest quality standards. You will be working alongside a brilliant team with an additional site manager and two assistant site manager; coordinating trades, managing subcontractors, liaising with the Contracts Manager, and ensuring all homes are built in accordance with NHBC standards and...

Role: Assistant Site Manager Location: Preston Specification: Long term/Freelance Day Rate: (Apply online only) About the Role We are seeking a motivated and detail-oriented Assistant Site Manager specialising in Finishing and Customer Care to join our growing construction team. This role is crucial in the final stages of our developments, ensuring homes are completed to the highest standards and customers receive a seamless and positive handover experience. Working closely with the Site Manager and subcontractors, you will oversee finishing works, manage snagging processes, and support homeowners through the final stages of their property journey. Key Responsibilities Oversee and coordinate finishing trades to ensure high-quality completion of plots. Manage and track snagging and defect lists, ensuring timely resolution. Conduct pre-plaster, pre-handover, and quality inspections of properties. Support the customer care process, including homeowner demonstrations and...

Role: Assistant Site Manager Location: Manchester Specification: Long term/Freelance Day Rate: (Apply online only) About the Role We are seeking a motivated and detail-oriented Assistant Site Manager specialising in Finishing and Customer Care to join our growing construction team. This role is crucial in the final stages of our developments, ensuring homes are completed to the highest standards and customers receive a seamless and positive handover experience. Working closely with the Site Manager and subcontractors, you will oversee finishing works, manage snagging processes, and support homeowners through the final stages of their property journey. Key Responsibilities Oversee and coordinate finishing trades to ensure high-quality completion of plots. Manage and track snagging and defect lists, ensuring timely resolution. Conduct pre-plaster, pre-handover, and quality inspections of properties. Support the customer care process, including homeowner demonstrations and...

Role: Assistant Site Manager Location: Warrington Specification: Long term/Freelance Day Rate: (Apply online only) About the Role We are seeking a motivated and detail-oriented Assistant Site Manager specialising in Finishing and Customer Care to join our growing construction team. This role is crucial in the final stages of our developments, ensuring homes are completed to the highest standards and customers receive a seamless and positive handover experience. Working closely with the Site Manager and subcontractors, you will oversee finishing works, manage snagging processes, and support homeowners through the final stages of their property journey. Key Responsibilities Oversee and coordinate finishing trades to ensure high-quality completion of plots. Manage and track snagging and defect lists, ensuring timely resolution. Conduct pre-plaster, pre-handover, and quality inspections of properties. Support the customer care process, including homeowner demonstrations and...

Resident Liaison Officer - Dover and surrounding areas- Planned Maintenance (External) Salary: £17- £18 Location: Dover and surrounding areas  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that...

Resident Liaison Officer - Westminster – Planned Maintenance (Recladding) Salary: £22 - £23ph  Location: Westminster  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to...

An opportunity inside IR 35 exists for a Digital Lead on an iconic infrastructure project. Your expertise in the Identification, configuration, deployment, training and embedding of digital systems on large construction projects coupled with project management experience is sought. Responsibilities will include – Capture of customer requirements from a systems, data and integration perspective Lead digital implementation of products and processes on the project Accountable for effective resourcing, management, reporting and coordination of initiatives Planning in relation to roll out of digital tools onto schemes Manage the leaning of processes to ensure that they can be digitized Adhering to corporate IT standards and Information security requirements Ensure best practices and processes are followed with regards to Digital Establish structure and plan to achieve digital minimum expectations Identify gaps in the current solution landscape to meet contractual...

Your new company Join a well-established, industry‑leading organisation recognised nationwide for delivering high‑quality engineered solutions and exceptional customer service. This business operates across the UK, supporting a wide range of commercial and industrial clients, and is known for its strong internal culture, commitment to quality, and dedication to continuous improvement. You will be part of a supportive Sales Administration division, working alongside experienced Sales Engineers, service teams and production colleagues. This is an opportunity to step into a stable, reputable company where your organisational skills, customer focus and attention to detail will have a genuine impact on service delivery and overall customer satisfaction. Your new role As the Sales Co‑ordinator, you will be the central point of support for a nationwide team of Sales Engineers, ensuring all sales orders, customer communications and internal processes run smoothly from start to...

Customer Service Administrator Hybrid (3 days office / 2 days home) 6 month contract with the possibility of converting to permanent for the right candidate The Role Our client is looking for a motivated and organised Customer Service Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service...

Team Leader vacancies to be based in Enfield. 6 Month+ contracts Join Our Team: Team Leader (Enfield and surrounding waterways (Lee & Stort)) We're excited to welcome a new Team Leader at our London & South East location, to supervise teams of Volunteers. Working Hours & Location This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway. On-call responsibility Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues: - Approximately 1 week in every 5 - Availability from 4:00pm to 8:00am on weekdays, plus the full weekend - A Trust vehicle will be taken home during on-call periods to respond to callouts The Volunteering Leader will be based at Enfield...

Role: Freelance Site Manager/ Project Manager - New Build Housing Location: Peterborough/ Haddon Specification: Freelance / Contract Role Rate: Competitive Day Rate We are currently seeking an experienced Freelance Site Manager/ Project Manager to join a busy high profile residential development in Peterborough. The site is well underway with all roofs completed and brickwork expected to be completed by the end of April. This role will involve managing the site through to completion, ensuring delivery in full compliance with NHBC standards. This is an excellent opportunity for a Site Manager/ Project Manager who has a strong background in timber frame housing developments building at volume. The Role As a Freelance Site Manager/project manager, you will take responsibility for the day-to-day management of a live housing site, ensuring the project is delivered safely, on programme, within budget, and to the highest quality standards. You will be working alongside a...

Freelance Site Manager - New Build Housing Preston, Lancashire Freelance / Contract Role Rate of Pay £25-£27 We are currently seeking an experienced Freelance Site Manager to oversee a new build residential development in Preston. This role will involve managing the site from early stages through to completion, ensuring delivery in full compliance with NHBC standards. This is an excellent opportunity for a proactive and hands-on Site Manager with a strong background in volume or traditional housing developments. The Role As Freelance Site Manager, you will take full responsibility for the day-to-day management of a live housing site, ensuring the project is delivered safely, on programme, within budget, and to the highest quality standards. You will be the lead on site - coordinating trades, managing subcontractors, liaising with the Contracts Manager, and ensuring all homes are built in accordance with NHBC standards and Building Regulations. Key Responsibilities Manage...