87 housing officer jobs found

Local council authority are looking for a Housing Administration Officer to join them on a temporary basis. Working in Loughborough, you will be required to complete a variety of administration and customer service duties. As follows:- Duties:- * Provide complete administration duties across the housing section of the council. * Deal with any enquiries, internally or from customers. * Update and maintain data on internal systems and complete spreadsheets. * Support team meetings. * Dealing with any complaints and enquiries. * Process housing related Grants including preparation of general correspondence. * Progress Grants related invoices. * Monitor and progress Grant repayments and Land Charge data. * Assist with the preparation of formal statutory notices and licences. * Any other related administration duties. Experience and qualifications:- * GCSE or equivalent in English and Maths * Significant experience of clerical and office administration duties....

Estate Caretaker Temp position PAYE: £14.00 per hour PAYE or £17.00 per hour Umbrella Location: EC1V Near to Barbican Tube station My client is a well-known housing association and they're seeking experienced Estate Caretaker to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high standards are maintained. With an understanding and awareness of Health and Safety issues, you'll ensure that your work and time is...

Estate Caretaker Temp position PAYE: £14.00 per hour PAYE or £17.00 per hour Umbrella Location: EC1V Near to Barbican Tube station My client is a well-known housing association and they're seeking experienced Estate Caretaker to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high standards are maintained. With an understanding and awareness of Health and Safety issues, you'll ensure that your work and time is...

Enjoy a short-term, self-employed role with a chance on going permanent with the company, working for a respected and well-established company that pride themselves on delivering excellent customer service. This Customer Liaison Officer offers transport / fuel on a long-term contract with an opportunity going permanent.  You’ll be working for a major client in the St Neots area, known for providing long-term opportunities and a strong team environment. This is an organisation where you’ll be valued for your contribution and given stability in your role as a customer liaison officer. I would love to see CVs from anyone who has worked as a Housing Officer, Resident Liaison or Neighbourhood Officer in a similar housing-related role. As a Customer Liaison Officer, you will be: To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the...

Neighbourhood Response Officer Rate of pay: £18.43 per hour PAYE / £23.34 per hour Umbrella Location: Birmingham, with travel to Walsall Job Type: Temporary until August with possible extension, HybridWe are seeking a confident and customer-focused Neighbourhood Response Officer to manage neighbourhood properties in the Birmingham and Walsall area. This role involves a blend of office, home-based work, and regional travel, making it essential for candidates to have access to their own vehicle. Day-to-day of the role: Conduct customer visits, viewing and sign-up appointments, and investigate tenancy breaches and reports of anti-social behaviour. Collaborate with other teams, external agencies, and residents to ensure neighbourhoods are clean, safe, and well-maintained. Develop and deliver neighbourhood plans and local offers. Work with local resident groups to develop community facilities, activities, and events. Regularly travel across local regions to meet residents and address...

Looking for a Facilities Officer which involves daily driving of a fleet van, and being out and about most days. This is not an office-based or work from home role. You need to provide a high quality, responsive estate management service to our residents by ensuring communal areas are safe by minimising potential risks. You will support local housing teams to achieve Fire Risk Assessment targets using an online platform where you will see which fire safety actions you need to complete. You do this to support the teams to keep communal areas safe and free from identified health and safety risks. People are at the heart of this job. You'll need to be a good communicator as you will work with a wide range of people including Housing Officers, Residents and Contractors. You will liaise with Residents and Housing Officers to get access to properties to ensure you can complete the fire safety actions. This role suits someone who enjoys helping others and making sure they love where...

Tenancy Visiting Officer Location: Various Housing Estates in London Project 1 year on a temp basis £17.98 PAYE or £23.41 Umbrella per hour Job Type: Full-time 35 hours (including evenings and weekends)We are seeking Tenancy Visiting Officers for an exciting project within a Local Authority based environment. This role involves conducting tenancy visits and property inspections across various estates while carrying out tenancy surveys. This project will be running for 1 year. Day-to-day of the role: Implement tenancy checks, visits, and investigations to minimise unauthorised occupation and tenancy fraud, providing tenants with information and advice on services and changes affecting them. Accurately record all case work and communications, ensuring data integrity and timely input. Deliver customer-focused service, aiming to resolve issues at the first point of contact and maintaining high standards of tenant interaction. Follow established procedures for tenancy visits,...

Our client is seeking an experienced Housing Review & Complaints Officer to lead on statutory housing and homelessness reviews and manage corporate complaints within the Housing & Public Protection Service. The Role Investigate and determine statutory reviews under Part 6 & Part 7 of the Housing Act. Conduct applicant interviews, gather evidence, and produce legally robust decisions. Log, coordinate, and respond to complaints, ensuring accuracy and timely resolution. Quality‑check responses and track improvement actions. Provide training to Housing Options staff on legislation, case law and best practice. Analyse H‑CLIC data and support accurate reporting. Liaise with MPs, councillors, partner agencies and internal teams.About You Strong knowledge of homelessness and allocations legislation. Experience in housing casework, reviews, or complaint handling. Excellent investigative and decision‑writing skills. Confident communicator with strong attention to detail....

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role To support our continued growth we are looking for a Fixed Term Resident Liaison Officer for 12 to 18 months to join our team working from our Walsall Division on the Croc Works Project. The successful candidate will be acting as the first point of contact for residents, responsible for building and strengthening resident relationships and maximising satisfaction. The role requires the ability to prioritise work and meet deadlines with minimum supervision. The ideal candidate will be reliable, well organised and be able to work as part of a team. This role is static. What...

Job Title: Resident Liaison OfficerClient Liaison Officer – Social Housing (Temp to Perm)Grimsby  Temp initially Permanent opportunity Temp - 16.6 PAYE or £19:15 PAYE (Umbrella)  We’re recruiting an experienced Customer Liaison Officer to support planned works on properties in Sheffield. Retrofit measures, including external wall insulation, cavity wall insultation, windows, loft insulation, draft proofing, solar PV, low energy lighting, upgrade heating controls and flat roof insulation. This is a temp-to-perm opportunity. The role will start on a temporary basis with a clear intention to extend and move permanent for the right person around £30k plus car allowance.  Key Details: • Contract: Temp to Perm • Working hours: Monday to Friday, approx. 8am–4:30pm • Location: Grimsby (site-based) • Mileage claimable (own vehicle required) Responsibilities: • Act as the main point of contact for residents during works • Lead resident and community engagement across live schemes •...

Job Title: Resident Liaison OfficerClient Liaison Officer – Social Housing (Temp to Perm) Crewe  Temp initially Permanent opportunity Temp - 16.6 PAYE or £19:15 PAYE (Umbrella)  We’re recruiting an experienced Customer Liaison Officer to support planned works programme designed to improve the longevity of bathrooms in properties and enhance energy efficiency. across occupied social housing in the Crewe area This is a temp-to-perm opportunity. The role will start on a temporary basis with a clear intention to extend and move permanent for the right person around £30k plus car allowance.  Key Details: • Contract: Temp to Perm • Working hours: Monday to Friday, approx. 8am–4:30pm • Location: Crewe (site-based) • Mileage claimable (own vehicle required) Responsibilities: • Act as the main point of contact for residents during works • Lead resident and community engagement across live schemes • Communicate programme details, access requirements and timelines • Manage queries,...

Job Title: Resident Liaison OfficerClient Liaison Officer – Social Housing (Temp to Perm)Sheffield  Temp initially Permanent opportunity Temp - 16.6 PAYE or £19:15 PAYE (Umbrella)  We’re recruiting an experienced Customer Liaison Officer to support planned works on properties in Sheffield. Retrofit measures, including external wall insulation, cavity wall insultation, windows, loft insulation, draft proofing, solar PV, low energy lighting, upgrade heating controls and flat roof insulation. This is a temp-to-perm opportunity. The role will start on a temporary basis with a clear intention to extend and move permanent for the right person around £30k plus car allowance.  Key Details: • Contract: Temp to Perm • Working hours: Monday to Friday, approx. 8am–4:30pm • Location: Sheffield (site-based) • Mileage claimable (own vehicle required) Responsibilities: • Act as the main point of contact for residents during works • Lead resident and community engagement across live schemes •...

ASB Officer * Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Remote (visiting the office once per month depending on location) * Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work...

About the role Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake expert witness reports / scott schedules as required. Managing a high volume of work across a designated geographical patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake...

Job Title: Freelance Resident Liaison Officer Location: Site-Based – Ashington Contract Type: Freelance / Self-Employed Start Date: Immediate / As agreed Rate: Competitive (dependent on experience) About the Role We are seeking an experienced and proactive Freelance Resident Liaison Officer (RLO) to support works on a housing scheme based on-site in Ashington. This role is key to ensuring clear communication between residents, site teams, and project stakeholders throughout the duration of the works. The successful candidate will play a crucial role in maintaining positive relationships with residents, minimising disruption, and ensuring works are delivered with excellent customer care standards. Key Responsibilities Act as the main point of contact for residents before, during and after works Provide clear, timely communication regarding schedules, access requirements, and any changes Conduct resident consultations, home visits, and drop-in sessions as required Manage...

Job Title: Freelance Resident Liaison Officer Location: Site-Based – Ashington Contract Type: Freelance / Self-Employed Start Date: Immediate / As agreed Rate: Competitive (dependent on experience) About the Role We are seeking an experienced and proactive Freelance Resident Liaison Officer (RLO) to support works on a housing scheme based on-site in Ashington. This role is key to ensuring clear communication between residents, site teams, and project stakeholders throughout the duration of the works. The successful candidate will play a crucial role in maintaining positive relationships with residents, minimising disruption, and ensuring works are delivered with excellent customer care standards. Key Responsibilities Act as the main point of contact for residents before, during and after works Provide clear, timely communication regarding schedules, access requirements, and any changes Conduct resident consultations, home visits, and drop-in sessions as required Manage...

Job Title: Freelance Resident Liaison Officer Location: Site-Based – Ashington Contract Type: Freelance / Self-Employed Start Date: Immediate / As agreed Rate: Competitive (dependent on experience) About the Role We are seeking an experienced and proactive Freelance Resident Liaison Officer (RLO) to support works on a housing scheme based on-site in Ashington. This role is key to ensuring clear communication between residents, site teams, and project stakeholders throughout the duration of the works. The successful candidate will play a crucial role in maintaining positive relationships with residents, minimising disruption, and ensuring works are delivered with excellent customer care standards. Key Responsibilities Act as the main point of contact for residents before, during and after works Provide clear, timely communication regarding schedules, access requirements, and any changes Conduct resident consultations, home visits, and drop-in sessions as required Manage...

Customer Liaison Officer - Social Housing Planned Works Covering Crewe and surrounding areas Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties covering Crewe and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme...

I'm looking for a Resident Liaison Officer for an onsite role working with tenants within Social Housing. This role will be covering Sheffield, Rotherham and Doncaster - so will involve travel. You'll need your own transport The duties of the Resident Liaison Officer will include: Commuicating with tenants & booking in works Attending site visits with Site Manager and the Team Dealing with any issues arising with tenantsI'm looking to speak to a Resident Liaison Officer that has: Previous social housing experience Full UK Driving LicenceAnd in return, the Resident Liaison Officer will receive: £21 per hour Mileage expenses paid ongoing workIf you're interested in this Resident Liaison Officer role, then please apply online or call/email (url removed) on (phone number removed) for more info

I'm looking for a Resident Liaison Officer for an onsite role working with tenants within Social Housing. This role will be covering Crewe - so will involve travel. You'll need your own transport The duties of the Resident Liaison Officer will include: Commuicating with tenants & booking in works Attending site visits with Site Manager and the Team Dealing with any issues arising with tenantsI'm looking to speak to a Resident Liaison Officer that has: Previous social housing experience Full UK Driving LicenceAnd in return, the Resident Liaison Officer will receive: £21 per hour Mileage expenses paid ongoing workIf you're interested in this Resident Liaison Officer role, then please apply online or call/email (url removed) on (phone number removed) for more info