35 housing support officer jobs found

Customer Service Officer Part-time (21 hours per week - Tues, Weds, Thurs (Apply online only)) Temp contract for 3 months with possible extension Location: W10, London Rate: PAYE: £17.85 per hour or Umbrella £22.59 per hour We are seeking a Customer Service Officer to join a Neighbourhood Management team in North London. This role is crucial for providing face-to-face support and assistance to our tenants, addressing a variety of queries related to their tenancy and payments. This position is part of a pilot scheme aimed at enhancing tenant services and will initially run for 3 months. Day-to-day of the role: Operate the local housing office reception, being the first point of contact for tenants. Listen and respond to tenant queries on a range of issues, from maintenance requests to payment and tenancy clarifications. Collect detailed information from tenants and channel these queries to the dedicated Neighbourhood Manager. Provide immediate answers and support where possible,...

Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage...

Your new company You'll be joining one of the UK's leading housing associations (in their London offices) committed to ensuring residents are safe in their homes. As part of the Building Safety team, you will play a vital role in supporting vulnerable residents living in higher and medium risk buildings. A hybrid flexible 3 to 6 month contract role which may lead to a permanent job in the long term. Your new role As a Resident Fire Safety Support Officer, you will work directly with residents to understand their evacuation needs and create Personal Emergency Evacuation Plans (PEEPs). You will ensure that all required safety documentation is in place, accurate, and regularly reviewed. This hands on role involves home visits, close collaboration with internal teams, and careful management of sensitive data. Key responsibilities include: Analysing vulnerability data to identify residents in scope of Residential PEEPs regulations. Managing your caseload digitally through the CRM...

Our client based in Gateshead are looking for a Neighbourhood Housing Officer on a contract basis. Person Specification: * Working as a Neighbourhood Housing Officer within neighbourhoods across the borough of Gateshead proactively managing tenancies, providing early intervention and support to prevent tenancies from failing. * Carry out visits to ensure tenancies are sustained and properties remain in good condition. * Investigate and manage reports of nuisance and anti-social behaviour (ASB) to prevent escalation, taking appropriate action and working with partners for resolution. * Undertake reviews of fixed-term and introductory tenancies. * Deliver a responsive estate management service to maintain a clean, safe, and sustainable environment, reporting and addressing environmental issues daily. * Conduct scheduled inspections to complement daily identification of issues on estates and communal areas. * Demonstrate conduct and behaviour aligned with core...

Job Title: Resident Liaison Officer (Freelance Contract) Location: Enfield (Social Housing Project) Rate: £18.50 per hour Contract: 3 Months (with option to go permanent) About the Role We are currently seeking an experienced Resident Liaison Officer (RLO) to join a social housing refurbishment project based in Enfield. This is a freelance contract position offering £18.50 per hour for an initial 3-month period, with a strong opportunity to transition into a permanent role. This is a key position acting as the main point of contact between residents, site teams, and the client, ensuring clear communication and a smooth delivery of works within occupied properties. Key Responsibilities Act as the primary liaison between residents and the site team Provide clear communication regarding planned works, schedules, and access requirements Arrange and attend resident consultation meetings Manage and resolve resident queries and complaints professionally and efficiently Support...

Housing Resolutions Officer Rate of pay: £21.41 per hour PAYE Location: Wembley Job Type: Full-time temp rolling contract We are seeking a dedicated Housing Resolutions Officer. This role involves providing housing options advice to households in temporary accommodation and promoting effective move-on to settled housing options such as private rented, intermediate, and social housing. The successful candidate will also handle suitability of accommodation reviews, fear of violence investigations, and related enforcement activities. Day-to-day of the role: Visit households in temporary accommodation to provide advice and guidance on housing options, managing expectations based on individual needs and housing register priorities. Collaborate with the Social Housing Assessment and Lettings team to monitor bidding activity and support households in making informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and care...

Our client is a well-established, multi-disciplinary engineering and project consultancy operating across the built environment in England. The organisation delivers technically robust mechanical design and advisory services across a varied portfolio of complex projects, primarily within regulated and public-sector environments. Known for its collaborative culture and strong commitment to professional development, the business offers a supportive, long-term career path for experienced engineers seeking senior responsibility and influence. Senior Mechanical Design Engineer - Salary & Benefits Salary £70,000 - £85,000 (dependent on experience) Car Allowance Nest Pension Scheme 22 days annual leave, with discretionary Christmas shutdown Hybrid Working Discretionary annual bonus Bupa Private Healthcare/ Dental Cover Extensive APC / chartership support where relevant to the role Cycle to Work Scheme/ EV Scheme Early finish on the last Friday of every month Senior Mechanical...

Are you a skilled Gas Engineer based near Leeds We’re on the lookout for experienced gas engineers who are confident in both servicing and fault-finding on domestic heating systems. If you’re comfortable tackling breakdowns as well as general repairs, we’d really like to hear from you! We can Offer You: Uncapped earning potential  base salary, company van, fuel card, and excellent benefits Work-Life Balance: 23 days annual leave bank holidays, plus flexibility with overtime Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more Training & Growth: Ongoing professional development to keep you at the top of your gameYour Role: Undertake the service, repair and maintenance of domestic heating systems, working to health & safety guidelines, safe working practices, operational procedures, gas safety regulations and specifications. Participate in out-of-hours work, including overtime and call-outs Provide excellent customer service and...

A Repairs Planner is required for a contractor who specialise in the refurbishment of social housing properties across Manchester. This is a long term role based at the office in Oldham, working 37.5 hrs per week. Duties include: Responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives works and updating diaries Raising and updating support tickets to enable tracking and resolution of customer requests. Investigating and resolving customer complaints and closing out support tickets. Ensuring Customer Service Level Agreements have been met Maintaining a database of customer information. You will ideally have experience of Responsive Repairs or service contacts and an understanding of an appointment process, with previous planning experience. RG Setsquare is acting as an Employment Business in relation to this vacancy

Health & Safety Administrator – Freelance (CIS) 📍 Rugby 🕒 Freelance Contract 💷 CIS Payment Available We’re working with a busy civil engineering contractor delivering infrastructure and groundwork schemes across the Midlands, and we’re looking for a Health & Safety Administrator to support their team on a freelance basis in Rugby. This is a key compliance-focused role supporting site and management teams to keep projects audit-ready and fully aligned with company and accreditation standards. The Role You will be responsible for the day-to-day management of health & safety administration and accreditation compliance, including: * Maintaining all H&S accreditations and updating relevant platforms as required * Participating in site audits linked to accreditations * This function will operate under senior supervision, with support provided, but requires consistent management throughout the twelve-month cycle — particularly in advance of the...

Location: Cardiff Working Pattern: 5 days a week (Monday – Friday) Rate: £150–£175 per day Contract: 6 Months About the Role: We are looking for an organised Document Controller to join a Tier 1 main contractor on a high-profile banking CAT B fit-out project in Cardiff. You will manage project documentation using the EDMS system Dalux, ensuring compliance with strict quality and audit standards. Key Responsibilities: * Manage, control, and maintain all project documentation within Dalux. * Ensure correct filing, version control, and accessibility of documents for the project team. * Track document workflows and ensure compliance with project standards and procedures. * Coordinate with project teams to review, distribute, and monitor documents efficiently. * Support audits and maintain accurate records of all document control activities. Requirements: * Proven experience as a Document Controller in construction, engineering, or fit-out projects. * Strong...

Job Description: Grounds Maintenance Operatives - Temp to Perm Location: Heather, LE67 Pay: £14.21 per hour Start Date: Immediate Hours: Monday-Thursday (early starts), Friday half day Barker Ross is recruiting Grounds Maintenance Operatives on behalf of our client, offering a great temp-to-perm opportunity for reliable and experienced candidates. The Role You will be working across commercial and public sites throughout the Midlands, covering areas from Northampton to Sheffield. This is a hands-on, outdoor role suited to individuals who enjoy physical work and early starts. Key Duties Operating mowers, strimmers, hedge trimmers, and blowers Grass cutting, hedge trimming, pruning, and general grounds maintenance Loading, using, and maintaining equipment safely Travelling as part of a mobile teamRequirements Previous grounds maintenance or landscaping experience Confident using maintenance machinery Reliable, punctual, and hardworking Comfortable with early starts and varied...

The PMO is responsible for the maintenance of the integrated project baseline to ensure a consistent and transparent single source of truth for schedule, cost, risk and data configuration/integration, supporting effective performance management across the delivery programmes. The team establishes consistent management practices across the programmes, with the support of the EPR Programme, and can support with cross-programme initiatives (including digital and data management). The PMO provides support to the project in the following areas: Integrated Programme Controls: serving as a centre of excellence, managing and strategically using delivery performance management information, this team will enable successful delivery of SZC Project through proactive Project Controls that drives forward-looking solutions to continuously improve performance covering: Schedule Management Cost Management Risk and Opportunity Management Baseline and Change Management Reporting and Data Analytics...

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: Manage day-to-day site operations on decarbonisation projects, including external wall...

Job Title: Assistant Site Manager Location: Oxfordshire Project: Social Housing Refurbishment – Multi-Measure Retrofit (EWI & Solar PV) Rate: £220–£240 per day (CIS) Duration: Ongoing / Long-Term Contract About the Role We are looking for an experienced Assistant Site Manager to join a live social housing refurbishment scheme in Oxfordshire delivering a multi-measure retrofit programme. The scheme includes: * External Wall Insulation (EWI) * Solar PV panel installations * Associated energy efficiency and fabric upgrades * Works to occupied residential properties This is a hands-on site-based role supporting the Site Manager with daily operations, subcontractor management, and resident liaison to ensure safe, high-quality delivery. Key Responsibilities * Assist in the day-to-day management of site operations * Supervise subcontractors carrying out EWI and Solar PV installations * Ensure works are delivered...

Housing Officer Hourly Rate: £29.55 per hour (Umbrella) Location: North London, N17 Job Type: 3-month temp contractWe are currently seeking a dedicated Housing Officer to join a dynamic social housing team based in North London, covering Haringey. This role is ideal for someone who is committed to providing excellent tenancy and leasehold management. Day-to-day of the role: Act as the main point of contact for tenants, addressing their concerns and queries. Conduct regular property inspections to ensure compliance with safety standards and overall upkeep. Coordinate repairs and improvements, liaising with contractors and ensuring timely completion of work. Engage with the community to build strong, positive relationships and promote community initiatives. Manage a portfolio of properties efficiently, ensuring all housing activities comply with legal and organisational standards.Required Skills & Qualifications: Previous experience in a Housing Officer role or similar within...

Commercial Administrator Location: Slough (Full-Time Office Based) Rate: Up to £17.50 per hour (Temp-to-Perm) We are currently recruiting for a Commercial Administrator to join a Tier 1 Social Housing Refurbishment Contractor based in Slough. This is an excellent opportunity to join an established and highly experienced commercial team, supporting Quantity Surveyors on a long-term, secure contract within the local area. This position will begin on a temporary basis, with a strong opportunity to become permanent for the right candidate. The RoleAs Commercial Administrator, you will provide vital support to the commercial team, ensuring smooth financial and contractual administration across a busy social housing refurbishment programme. You will be working full-time in the Slough office alongside an experienced team of Quantity Surveyors, contributing to the commercial success of this exciting long-term framework. Key Responsibilities Providing administrative support to the...

Are you highly organised, people-focused, and passionate about delivering great employee experiences? We’re looking for a HR Administrator to join our Human Resources team on a 12-month fixed-term contract, playing a key role in supporting colleagues across Certsure. About the Role As our HR Administrator, you’ll provide essential administrative support across the full range of HR activities. From managing employee records to supporting onboarding and signposting colleagues to the right guidance, you will help ensure our HR processes run smoothly, professionally, and in line with employment legislation. What You’ll Be Doing * Acting as the first point of contact for HR queries * Managing the HR inbox and ensuring timely, accurate responses * Maintaining employee records and preparing contracts, offer letters, and HR documentation * Supporting onboarding, inductions, leavers, and contractual changes * Administering absence processes, including family leave *...

Highway Inspection Officer Rate of pay: £260 per day (umbrella) Location: Tinkers Lane Depot, Windsor, UK Job Type: Full-time temp until May with possible extensionWe are seeking a dedicated Highway Inspection Officer. This role is crucial for undertaking both planned and reactive safety inspections of the highway, ensuring the Council fulfils its duties in relation to the Highway Maintenance Management Plan (HMMP). The ideal candidate will control day-to-day activities regarding basic maintenance operations under the direction of the Senior Highway Inspection Officer, contributing to a safe public environment and adhering to the Highways Act and other relevant legislation. Day-to-day of the role: Conduct highway safety inspections as per the HMMP, including carriageways, footways, car parks, and more, ensuring accurate recording of safety and service defects. Respond to and investigate enquiries and complaints regarding Highway Services, aiming to reduce problems and improve...

Job Title: Joiner – Social Housing Location: Greater Merseyside Salary: Negotiable- experience depending Job Type: Temp/Perm/On Going About the Role: We are currently recruiting for a skilled Joiner to join our maintenance/planned works team across social housing properties. Key Responsibilities: Carry out a full range of joinery repairs and maintenance in occupied and void properties Install and repair doors, door frames, skirting, kitchens, flooring, and other timber-based fixtures Support planned/responsive maintenance works across the housing stock Ensure all work meets health and safety and regulatory standards Accurately record job details and complete paperwork or digital logs using a PDA or mobile system Requirements: NVQ Level 2 or 3 in Carpentry & Joinery (or equivalent) Proven experience in domestic joinery, ideally within social housing or similar environments Full UK driving licence  CSCS desirable What We Offer: Competitive salary with potential...