1 customer service advisor jobs found in Manchester

Repairs Customer Service Manager Fixed Term Contract, 12 months+ £45,000 Heckmondwike, West Yorkshire / hybrid Hamilton Woods Associates are currently recruiting for a Repairs Customer Service Manager to lead and manage the repairs call team, on a fixed term contract for 12 months. Duties and Responsibilities of the Repairs Customer Service Manager: Lead and manage the Repairs inbound call team, along with scheduling and administrative functions. Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required. Take ownership of supply chain processes, including materials management and availability. Manage the company's vehicle fleet, ensuring effective coordination and upkeep. Track, analyse and report on service performance, identifying areas for improvement. Undertake broader service management duties as needed, including complaints handling and maintaining policies and...