7 customer service associate jobs found

Disrepair Surveyor  About the Role We are looking to expand our Disrepair Surveying team and are seeking experienced Surveyors to join the Property Services function. Reporting to the Senior Disrepair Surveyor, you will manage a varied caseload of complex disrepair and complaint cases across a diverse housing portfolio. The role will involve managing both new and historic cases, with a strong emphasis on providing accurate, detailed information to support clear and timely resolutions for residents. Key Responsibilities The housing portfolio includes new build homes, converted street properties, high-rise buildings, flats, and purpose-built blocks. The successful candidate will have strong technical knowledge across different construction types and an understanding of the challenges associated with each. Travel is an essential part of the role due to the wide geographical spread of the housing stock. Applicants must hold a full driving licence and have access to a vehicle....

Our client is a well-established and respected provider of affordable housing, committed to delivering safe, high-quality homes and essential services to their communities. They are currently seeking experienced Gas Servicing Engineers to support their ongoing maintenance and compliance programmes. The role involves carrying out boiler and cooker servicing across residential properties in the Basingstoke, Reading, Andover, Eastleigh, and Southampton areas, ensuring all work meets the highest safety and regulatory standards, must be able to drive, must be a Gas Safe Registered Engineer, and must be able to supply your Gas Safe number. Candidates must have their own van and tools and demonstrate a strong commitment to delivering excellent customer service. The role requires engineers to be capable of completing up to eight services per day while maintaining high safety and quality standards on boilers and cookers within the social housing sector.  Mileage and an hourly rate will be...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Bedford on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Coventry on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

Plumber £19 p/h – PAYE Dunfermline (2 months Temporary cover) About the Company Join an outstanding, global Facilities Management provider delivering hard services to a range of commercial and industrial clients nationwide. We pride ourselves on first-class customer service and a supportive team culture, offering engineers the tools, training, and autonomy to thrive in their roles. Role Overview We are looking for a skilled Plumber to carry out planned, reactive, and installation works across a single site in Dunfermline. You will be responsible for ensuring buildings are safe, compliant, and well-maintained, working closely with the wider FM team to deliver an exceptional service to our clients. Key Responsibilities Carry out planned preventative maintenance (PPM), reactive repairs across a single site Install, repair, and maintain plumbing systems including pipework, sanitaryware, taps, sinks, toilets, valves, and associated equipment. Complete plumbing installation...

Construction Resource is pleased to be recruiting on behalf of a reputable social housing company for a Contract Multi Skilled Operative position based in the North West. This is a fantastic opportunity for a versatile and experienced operative to contribute to maintaining and improving the quality of housing services. Our client prides itself on delivering high standards of workmanship and customer satisfaction, making this an excellent organisation to grow your career within the social housing sector. Responsibilities Carrying out a variety of skilled tasks including carpentry, Plumbing, plastering, and general maintenance works at social housing sites. Ensuring all work is completed to a high standard whilst adhering to health and safety guidelines. Managing and prioritising workload effectively to meet deadlines. Communicating with tenants and team members to ensure smooth operational delivery. Completing relevant documentation and reports associated with each job....

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this Contract position of a Handy Person Job Title: Handy Person – Reactive Maintenance Location: Covering Nottingham to Newcastle Our client is a leading facilities management company providing high-quality reactive and planned maintenance services including Painting and Decorating across the UK. Due to continued growth, they are looking for a skilled and reliable Handy Person to join their team, covering reactive maintenance jobs from Nottingham to Newcastle. The Role: As a Handy Person, you will be responsible for attending various client sites to carry out a wide range of reactive maintenance tasks including Painting and Decorating. You will need to be adaptable, able to work independently, and deliver excellent customer service. Key Responsibilities: • Responding to reactive maintenance requests across multiple sites • Carrying out general repairs and maintenance tasks,...