8 customer service coordinator jobs found

Elvet Recruitment is pleased to be working with a leading national housebuilder to appoint an experienced Customer Care Co-ordinator to join their team on a full-time, 6-month temporary contract basis. Our client is a highly established UK developer with a long-standing reputation for delivering high-quality homes nationwide. Originally founded in the North East, the business has grown significantly over several decades through consistent expansion and strategic acquisitions, evolving into one of the country’s most recognised housebuilding groups. With a strong focus on build quality, operational excellence and customer satisfaction, they continue to set high standards across all areas of the business. This role will be based at their regional office, with an initial period of full-time office-based working to support onboarding and systems training. Following this, the position will move to a hybrid working arrangement of three days in the office and two days working from home....

Customer Care Coordinator Location: Warrington (Hybrid working) Sector: Social Housing / New Build & Defects Contract: Full-time, temp About the role We're looking for a Customer Care Coordinator to join our team and play a key role in delivering an excellent service to our customers. This role focuses on managing new build aftercare and defects, acting as a central point of contact between residents, contractors, and internal teams. While experience in social housing is not essential, proven experience within new build customer care or defects management is required. Key responsibilities Act as the first point of contact for customers reporting defects within new build properties Log, track, and coordinate defects from report through to resolution Liaise with contractors, developers, surveyors, and internal teams to ensure timely repairs Keep customers informed throughout the process, managing expectations professionally Monitor service level agreements (SLAs) and...

Sales Support Coordinator 1 year contract – Up to £35,000 The ultimate right-hand role to the Sales Director Love being the person who makes everything happen? We’re looking for a super-organised, proactive plate-spinner to become the Sales Director’s trusted right hand and keep our installation projects running like clockwork. This is a 12-month maternity cover where you’ll sit at the heart of the business — coordinating sales, supporting projects from first enquiry to final sign-off, and making sure our customers receive a seamless, professional experience every time. If you thrive on variety, enjoy taking ownership, and get real satisfaction from bringing order to busy projects, this role is for you. What you’ll be doing Be the Sales Director’s go-to person Provide day-to-day administrative and operational support Keep priorities on track and ensure nothing slips through the net Keep projects moving smoothly Coordinate installation projects from enquiry through to...

A Repairs Administrator / Coordinator is responsible for overseeing and managing repair and maintenance activities, This is working for a company that specialise in residential Construction. This position is a 1 Year Fixed Term Contract. Here are the key duties for this role: 1. Coordination and Scheduling: * Coordinate Repairs: Act as the primary point of contact for tenants, clients, or employees reporting repair issues. * Schedule Repairs: Organize and schedule repair work with contractors, technicians, and maintenance staff, ensuring timely response and completion. * Monitor Progress: Track the status of repair work to ensure timely completion and address any delays or issues that arise. 2. Communication: * Liaise with Stakeholders: Maintain communication with tenants, property managers, and maintenance teams to provide updates on repair status. * Issue Notifications: Notify relevant parties of upcoming repairs, potential disruptions, or completed work. * Handle...

We are recruiting for a Building Surveyor on a contract basis, to play a crucial role in resolving housing condition complaints and legal disrepair claims. You’ll be at the forefront of improving the quality of our homes, managing complex issues, and providing an excellet level of service. About the Role: As a Building Surveyor, you will manage complaints received as legal claims (Housing Condition Claims) in close partnership with our legal services team. You’ll lead investigations, coordinate repairs, and work collaboratively with trade teams and contractors to resolve issues efficiently and effectively. Your work will contribute to minimising litigation while delivering a cost-effective, high-quality service that meets and exceeds customer expectations. Key Responsibilities: * Conduct thorough property inspections in response to legal claims. * Oversee and coordinate all required repairs from inception to completion. * Monitor and ensure the quality...

I am currently recruiting for a Resident Liaison Officer to join my client on a contract basis. As a Resident Liaison Officer, you will be the key point of contact between residents, contractors, and housing teams during refurbishment, repairs, and improvement works within occupied homes. Your role will be to ensure residents feel informed, supported, and listened to throughout the process. Key Responsibilities Build positive relationships with residents and act as their main contact during works Clearly communicate schedules, scope of works, and any changes Conduct home visits and attend resident meetings Identify and support vulnerable residents, ensuring safeguarding principles are upheld Manage complaints and resolve issues promptly and professionally Coordinate access arrangements for operatives Maintain accurate records and resident feedback Work collaboratively with site managers, contractors, and housing officers About You Experience working in social housing,...

PLEASE APPLY IN THE FIRST INSTANCE AS WE ARE REVIEWING APPLICATIONS AND WILL RESPOND TO APPLICANTS WITH THE RIGHT EXPERIENCE. Fire Door Carpenter £220-£230 per day Van & Fuel Card Provided Weekly Pay (CIS) Potentially long term contract for reliable and competent installer We are currently looking for a skilled carpenter to work on the installation of Fire Doors and Fittings for private residential blocks working across Greater London area. Working in teams to deliver quality installtions and remedial works. Our Client undertakes carpentry and maintenance work for Property Management Companies, Landlords and Property Owners. The suitable candidate will carpentry knowledge and the ability to undertake work including, fire door installation and carpentry maintenance. Responsibilities: * Install fire doors in accordance with relevant fire safety regulations and standards, ensuring proper fitting, alignment, and functionality. * Conduct fire door inspections, assessing their...

Elvet Recruitment is proud to be partnering with a highly respected, award-winning provider of sustainable but affordable housing who are looking for a Administrator to join their Commercial team in the North East on a 12 month FTC. Our client has become one of the UK’s top five housebuilders, earning a brilliant five-star customer satisfaction rating from the House Builders Federation (HBF). This is a fantastic opportunity to be part of a passionate and forward-thinking company that values its people and invests in their development. You’ll be involved in a wide range of projects, offering valuable exposure and career growth opportunities. As a Commercial Administrator, you will play a key role in supporting the smooth and efficient running of the Commercial Department. You’ll be responsible for ensuring that departmental processes are completed accurately and on time, while also providing general administrative support to the team as needed. What You’ll Be Doing: * Organise and...