Aug 23, 2026
Housing Officer
Location: Clapham Park
Salary: £41,235 - £43,405 per annum
Job Type: Permanent, Full Time
Driving Licence Required: Yes
DBS Check: Basic DBS RequiredAbout the Role
We are seeking an experienced and customer-focused Housing Officer to manage a designated housing patch within the Clapham Park area. This is a varied frontline role where you will act as the key local representative for residents across a range of tenures, including rented, shared ownership and leasehold homes.
Key Responsibilities
Act as the primary local point of contact for residents within your patch.
Build and maintain effective relationships with residents, local authorities, councillors, MPs and community partners.
Respond to customer enquiries and complaints, seeking early and effective resolutions wherever possible.
Support and engage residents on service delivery matters, planned works, service charges and local initiatives.
Work collaboratively with internal and external agencies to...
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Clapham, London
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