9 housing complaints officer jobs found

Skilled Careers are currently recruiting for a Tenant Liaison Officer on a temporary ongoing basis area, to look after a stream of housing upgrades. As a Tenant Liaison Officer, you will be working within the Cambridge area, the work consists of refurbishment works on Social Housing properties throughout Cambridge and surrounding areas, as a Tenant Liaison Officer you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these throughout Cambridge, to minimise any disruption and complaints as much as possible, being the tenant liaison officer its paramount you bridge the gap between contractor and tenant JOB DESCRIPTION: Tenant liaison between client and contractor, being main point of call to ensure smooth operation  Daily pre and post appointments, notifying tenants of works due to ve carried out Effectively communicate the choices and...

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment...

Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage...

Skilled Careers are currently recruiting for a Tenant Liaison Officer on a temporary ongoing basis area, to look after a stream of Kitchen and Bathrooms. As a Tenant Liaison Officer, you will be working within the Walsall area, the work consists of refurbishment works on Social Housing properties throughout Walsall and surrounding areas, as a Tenant Liaison Officer you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these throughout Walsall, to minimise any disruption and complaints as much as possible, being the tenant liaison officer its paramount you bridge the gap between contractor and tenant JOB DESCRIPTION: Tenant liaison between client and contractor, being main point of call to ensure smooth operation  Daily pre and post appointments, notifying tenants of works due to ve carried out Effectively communicate the choices and...

Our client has an opportunity for a Goods in Inspector to join them on a contract basis for 12 months. You will be ensuring the goods received from suppliers meet the criteria of the purchase order and are compliant in all respects. Role: Goods In Inspector Location: Bolton Hours: 37 per week Clearance: full SC required before starting Hourly Rate: £28.35 per hour via an umbrella company, inside IR35 What you'll be doing: The role of the Goods Inwards Inspector is to ensure that goods received from suppliers meet the criteria of the purchase order and are compliant in all respects. Verify and accept procured product in line with contractual conditions. Practiced in reading and understanding assembly drawings with due regards to dimensional tolerances and machined. Examining the finish of all parts to detect faulty finishing or painting, deterioration of surfaces etc. Undertaking first off inspections. Produce relevant inspection/quality control documentation. Check and...

A disrepair building surveyor inspects social housing properties to identify defects, damage, or maintenance issues that may affect tenants' health, safety, or living conditions. They assess the extent and cause of the disrepair, document evidence, and provide professional reports to help landlords resolve issues and meet their legal repair obligations. Client Details One of the largest local authority landlords in the UK, managing a large portfolio of social housing. Responsible for providing safe, affordable homes and maintaining housing standards for thousands of tenants. Delivers housing management, repairs, maintenance, and regeneration programmes across the city. Committed to improving housing conditions, tenant wellbeing, and community development. Description Inspect social housing properties to identify defects, damage, and maintenance issues. Assess the cause, extent, and severity of disrepair affecting tenants' living conditions. Prepare clear inspection reports...

We are currently seeking a skilled and experienced Electrician for a contract role covering the Coventry area. This position focuses on electrical testing within social housing properties. This is an excellent opportunity to join a well-established contractor offering consistent work and competitive hourly rates. Role Overview: As an Electrician, you will be responsible for carrying out EICR testing within occupied properties, ensuring all installations are safe, compliant, and completed to a high standard. The role will involve working across Coventry and surrounding areas. Key Responsibilities: Carrying out EICR testing in social housing properties Identifying and reporting remedial works Completing certification and documentation accurately Ensuring all work complies with current regulations and health & safety standards Providing professional and courteous service to tenants We are looking for an Electrician who has: NVQ Level 3 in Electrical Installation 2391 Testing...

Disrepair Surveyor  About the Role We are looking to expand our Disrepair Surveying team and are seeking experienced Surveyors to join the Property Services function. Reporting to the Senior Disrepair Surveyor, you will manage a varied caseload of complex disrepair and complaint cases across a diverse housing portfolio. The role will involve managing both new and historic cases, with a strong emphasis on providing accurate, detailed information to support clear and timely resolutions for residents. Key Responsibilities The housing portfolio includes new build homes, converted street properties, high-rise buildings, flats, and purpose-built blocks. The successful candidate will have strong technical knowledge across different construction types and an understanding of the challenges associated with each. Travel is an essential part of the role due to the wide geographical spread of the housing stock. Applicants must hold a full driving licence and have access to a vehicle....

A Repairs Planner is required for a contractor who specialise in the refurbishment of social housing properties across Manchester. This is a long term role based at the office in Oldham, working 37.5 hrs per week. Duties include: Responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives works and updating diaries Raising and updating support tickets to enable tracking and resolution of customer requests. Investigating and resolving customer complaints and closing out support tickets. Ensuring Customer Service Level Agreements have been met Maintaining a database of customer information. You will ideally have experience of Responsive Repairs or service contacts and an understanding of an appointment process, with previous planning experience. RG Setsquare is acting as an Employment Business in relation to this vacancy