64 jobs found

About the Role We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels. This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution. Key Responsibilities * Manage incoming and outgoing customer contact via telephone, email, and digital platforms * Provide high-quality customer service, resolving enquiries at first point of contact where possible * Accurately record and maintain customer information in line with data protection requirements * Use CRM and other systems to log, track, and manage customer interactions * Support...

Contract IT Service Desk Engineer Duration: 3 months IR35 Status: Small Company Exemption Location: Fully remote working, Basingstoke office if hybrid working is preferred Our client is seeking Contract IT Support Engineer to support a Microsoft-focused MSP delivering primarily BAU support and assist with cloud project work. You'll provide day-to-day IT support while contributing to Microsoft 365 migrations and modern workplace deployments. Working in a small team, you'll take ownership of tickets, ensuring timely resolution and excellent customer service. Key Responsibilities 1st/2nd line support via phone and email Manage tickets in line with SLAs Support Microsoft 365 environments Maintain backups, monitoring, and endpoint security Assist with onboarding and basic infrastructure upgradesKey Skills 3+ years IT support experience (MSP preferred) Strong Microsoft 365 admin experience Windows server admin Windows 10/11 Knowledge of SharePoint/Intune Basic networking knowledge...

Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us? Our Service is only as good as its people....

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent** Bolton (Hybrid Working Available) £27,000 – £29,000 + Attractive Bonus Monday – Friday The Opportunity We’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities. The Role As a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience. Key responsibilities include: * Managing and triaging incoming customer queries and ensuring timely responses * Handling returns processes and coordinating with internal teams * Speaking directly...

Customer Service Advisor - Inbound Contact Centre Location: Perth, PH1 (Hybrid - 2 days onsite per week) Contract: 12‑month fixed term Start Date: 26 May 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Pay Rate: £14.79 per hour (PAYE) Clearance: DBS and 3 years referencing required About the Role Are you passionate about delivering outstanding customer service and resolving issues first time? Do you enjoy helping people, solving problems, and making a real difference on every call? We're looking for enthusiastic Customer Service Advisors to join a busy inbound contact centre team. You'll be the first point of contact for customers, using your communication skills and problem‑solving ability to deliver first call resolution and an excellent customer experience. This is a great opportunity to join a supportive team environment with hybrid working and regular weekday hours. What You'll Be Doing Handling inbound customer calls with...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Customer Service Advisor £13.41 Monday to Friday 9am-5pm Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role -Handling both inbound calls -Taking payments over the phone -Processing orders -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...

Job Title: Desktop Support Engineer Contract Type: Temporary Duration: Initial 2 month contract Location: Various Sites (Travel Required) Pay Rate: £150 per day (Outside IR35) Driving Licence and own car required North West England About the Role: Our client is seeking a skilled Desktop Support Engineer for a temporary contract focused on conducting audit work across multiple sites. This is an exciting opportunity for an individual who thrives in dynamic environments and enjoys hands-on technical support. Key Responsibilities: Conduct audits of desktop systems and services across various locations. Provide technical support for desktop services, including troubleshooting hardware and software issues. Work with Zebra printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service delivery and efficiency. Maintain a professional demeanor while...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

Are you a warehouse operative looking for your next role in a warehouse? I am working on behalf of my client based in Dunstable who are looking to add to their team This is a warehouse specialist role which is mainly based in an office within a warehouse looking after key accounts. You will need to be confident using a computer as this role will involve updating orders and checking data is correct. The main responsibilities for this role is making sure all orders for key accounts are correct and to organise couriers and shipments to clients. You will need to be confident on the telephone as will be speaking to Key accounts, the sales team, customer service teams and couriers on a regular basis. If needed you will be asked to help in the warehouse but mainly you will be working from an office. The hours of work are 0730 to 1600 - Monday to Friday. The hourly pay is £14.50 per hour. this is a temp to perm role however my client can also offer a permanent role straight away...

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern) Contract: Temporary ongoing Start Date: 11/05/2026 Training: Full-time, 100% attendance required for the first 6 weeks Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As a Customer Service Advisor, you'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most. We're looking for individuals who can: · Communicate clearly and empathically under pressure · Think critically and follow structured processes · Type at least 50 words per minute with 98% accuracy · Stay composed in emotionally challenging situations This is more than a call handler role - it's a chance to...

Customer Service Coordinator – Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner. Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

Job Title: Customer Service Advisor Location: Harlow Hourly rate: £14.47 Contract Type: Temporary Are you a Customer Service Advisor looking for your next opportunity? Our client is seeking a customer service advisor to join their team in Harlow on a temporary basis, however there is potential for the role to be long term or become permanent. The role: focuses on customer service and administration. You will handle incoming calls and pass them to the relevant department. You will complete data input, update internal spreadsheets and databases, and carry out general administrative tasks. The Ideal applicant will have: Proven background in a customer service or call centre environment. Strong customer handling skills. Proficiency in data entry and CRM management. Excellent organisational skills with a keen eye for detail.Ability to manage multiple tasks and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an...

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Customer Service Executive  Near Witney | Full-Time | OX29 | Area Temporary - Potential to Become Permanent We are recruiting on behalf of a growing international manufacturer within the safety products sector who are looking for a professional and proactive Customer Service Executive to join their busy team. This is a temporary position with strong potential to become permanent. The Role You will deliver excellent customer service while processing orders accurately and efficiently. The role involves managing customer enquiries, providing product information, resolving issues professionally, liaising with internal teams, and supporting new product promotions. There is genuine scope to progress into an internal sales role. About You - Friendly and professional communicator - Strong attention to detail - Proactive and solutions-focused - Confident handling customer enquiries and complaints - Competent in Microsoft Office - Team player able to work independently If you...

Customer Validation & Master Data Representative Pay Rate: 21.26 per hour Location: Sandwich, Kent Contract Length: 12 months 37 hours per week Role Purpose The Customer Validation & Master Data Representative plays a critical role within the Global Supply Chain (GSC) platform. The role works closely with internal teams and external partners to manage customer account setup, validation, and master data within SAP. This position supports a network of ~21,000 customers across Pfizer's Direct-To-Pharmacy (DTP) and Direct Account supply chains. The role ensures compliant implementation of policies and procedures, while enabling effective medicines distribution so that patients receive treatments where and when needed. Colleagues in this role act as subject matter experts, advising on customer validation, regulatory compliance, and process optimisation while providing excellent customer service and maintaining high-quality data standards. Key Accountabilities...

Your new company You'll be joining an organisation to help to deliver a large‑scale rollout of new security software. The environment is professional, regulated, and people‑focused, with a strong emphasis on care, respect, and high standards. Your new role As a 1st Line Support Engineer, you'll play a key role in supporting an Imprivata security software rollout across their network of care homes. Working as part of a small team, you'll provide 1st line support via a ticketing system and assist field engineers with on‑site installations. The role is split between the Windsor base and care home sites, supporting desktop builds, system deployments, and desk‑side setups. You'll help prepare and configure hardware, support Windows and Microsoft 365 environments, and assist engineers during installation phases. This is contract role initially for three months, with the potential to extend. What you'll need to succeed Basic to junior‑level experience in a 1st Line Support / Service...

CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30 minute unpaid lunch break....