4 jobs found in Edgware

Desktop Support Technician Central London - On‑site (5 days a week) £220 per day (Inside IR35) Initial 1‑month contract - Temp to Perm I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent. Candidates must be happy with a temp to perm arrangement. Key Responsibilities.. Provide technical support for desktop hardware and software, including remote users Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users Troubleshoot application issues including malware, hard disk failures, and file corruption Support secure remote access technologies including VPN, Citrix, and related solutions Troubleshoot and resolve printers, copiers, and peripheral device issues Build, deploy, and support devices using Intune / Autopilot Deliver white glove support to VIP and executive users Ensure timely, accurate ticket updates, documentation, and closure Manage hardware and...

ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working in Agile / product‑based delivery models. A pragmatic, can-do, hands-on style. Role Summary The ServiceNow Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end‑to‑end customer and user experience across IT Service Management services delivered...

Customer Service Administrator 1-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. This role sits within a dynamic office team, where you'll play a key part in supporting day-to-day project coordination and administration. What you'll be doing: * Contacting end users to coordinate device deliveries and collections * Keeping project trackers and spreadsheets up to date * Tracking and logging Proof of Delivery (POD) information * Handling and updating tickets within ServiceNow * Supporting the wider team with general administrative tasks What we're looking for: * Previous experience in a customer service-focused role, with strong communication skills * Well-organised with a keen eye for detail * Comfortable using Excel or similar spreadsheet tools * BPSS clearance...

Our client, an Aviation Supplier is looking for an Order Management Support Coordinator to join them on a contract basis at their site in Crawley. 4 days per week onsite in Crawley. £15.61 - £16.29 p/h PAYE, inside IR35. 12-month initial contract. All candidates who wish to be considered for this vacancy must have the right to work in the UK. We are currently focused on supporting our Customer Support & After Market teams through an exciting growth period and are searching for an Order Management Support Coordinator to join our dynamic team. Our customers are predominately the World's Tier One Airline operators, as well as associated OEM training centres and independents. We also support our global network of Flight Simulator training centres. You will be responsible for several tasks ranging from initial customer contact and query management, processing orders, communicating with internal and external stakeholders, ensuring on time delivery and the customer experience....