2 jobs found

Service Delivery Manager (IT Service Management) Contract – 6 Months Initially Hybrid – 2-3 days p/month onsite in Bath  £360pd (Outside IR35) Active SC Clearance is essential    Overview An organisation delivering critical information capabilities to support healthcare outcomes is seeking an experienced Service Delivery Manager to join its Service Management function. The role is responsible for ensuring high-quality service delivery, maintaining strong customer relationships, and driving continual service improvement across IT services.   Key Responsibilities Maintain end-to-end accountability for service performance and delivery excellence. Ensure services meet agreed SLAs and KPIs, driving high levels of customer satisfaction. Lead continual service improvement (CSI) initiatives and embed improvement practices into operational delivery. Build strong relationships with customers, internal teams, and third-party suppliers. Monitor service performance, identify risks or issues...

Test Manager / Test Lead (Dynamics CRM and Power Platform) 9 month contract £375 - £425 per day Outside IR35 Midlands / Hybrid - 2-3 days a week in Midlands head office Overview: Akkodis are partnering with a highly reputable business based in the Midlands who are looking to hire an experienced Test Manager / Test Lead for an initial period of 9 months. This is a hybrid role requiring 2-3 days a week in the Midlands head office. Candidates must already be UK based (preferably Midlands) and have right to work in the UK. Sponsorship is not available. Experience required: Proven experience working at Test Manager / Test Lead level. Must have experience of Power Platform and Dynamics CRM sales modules including customer care with multiple integrations and model driven apps. Must have strong stakeholder engagement and management to work alongside third party vendor. Please apply ASAP to be considered. Modis International Ltd acts as an employment agency for permanent...