1 maintenance engineer jobs found

Outside IR35 12 month contract Fully Remote (Must based in UK) Valid SC Clearance (Essential) ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 1st Line Support Engineer on a contract basis. The successful candidate will be working within the defence sector. This role is ideal for someone with a strong foundation in AWS, excellent customer service skills and experience managing user support requests within a service desk environment. Valid SC Clearance is essential for this position. Due to the nature of the work, candidates must hold active Security Check (SC) Clearance at the time of application. Key Responsibilities: Manage, prioritise and resolve incoming service desk tickets in line with agreed SLAs, ensuring timely updates and effective communication with end users. Perform user administration activities including password resets, onboarding and offboarding of users and responding to...