71 jobs found

Role Details: - Title: Customer Service Support Officer - Location: Stoke Poges - Pay: £15 per hour - Contract Length: 6 months (potential for extension) Schedule: - Hours: Monday to Friday, 9:00 AM - 5:00 PM (37.5 hours per week) - Onsite Requirement: The first two weeks require four days in the office for training. After training, the normal office days are Wednesday and Thursday. About the Role: You will work as a member of the Operations Team to provide an unrivalled, outstanding service to all internal and external customers. This role is within the Customer Services team and focuses on responding to high volumes of customer calls, written correspondence and internal queries. You will be an enthusiastic, friendly member of the Operations Team adding value to the overall level of service SFS provides and helping to work towards the company vision while delivering on our values, Responsible, Excellent & Innovative. It's incredibly important that our people enjoy...

Customer Service Administrator - 12 month FTC £29,500 per annum, increasing after successful probation Braintree, Essex Monday-Friday, 9am-5pm, 35 hours *Please note, you must drive and have access to a vehicle due to location Are you driven by achieving results and confident in working towards key performance indicators (KPIs)? Our client is currently seeking a Customer Service Administrator to join their team on a permanent basis. As a Customer Service Administrator, you will play a crucial role in supporting emotionally sensitive individuals through telephone and face-to-face advice. This fast-paced environment demands resilience and adaptability, as you'll be working with the Regional Assistant Manager to reprioritise your tasks based on evolving needs and priorities. To succeed in this role, you should be target driven, friendly, and possess proven experience of working under pressure and within deadlines. If you thrive in a dynamic working environment and are eager to...

Belmont Recruitment are currently looking for a Customer Service Advisor to join Sunderland Council's Telehealth Service on an initial 3 month temporary contract. This is a full-time role working up to 35 hours per week on a shift basis. Key Duties & Responsibilities * Act as a first point of contact for customers and service users * Handle enquiries via telephone, face-to-face, email, web chat, letter, and social media * Provide accurate information and guidance on council and partner services * Resolve enquiries at first point of contact or triage and escalate complex cases where required * Build strong rapport with customers through active listening and effective communication * Act as an advocate for customers, working with internal and external partners to meet service standards Requirements: * Previous experience of working in a Customer Service/Call Handling setting * Strong verbal and written communication...

Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team? We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you will be the first point of contact for our Mobile Network and insurance-based customers. No two calls are the same and you will be answering calls for technical support, order management and many more requests. If you want to be part of Ingram Micro’s global operation and you are looking for an exciting role which can offer you variety, then this is what you are looking for! Operating 7 days a week, 362 days a year the contact centre is based in Ingram Micro’s modern offices on the outskirts of Norwich where the team provides a high level of service to its customers through a flexible team of highly skilled & trained...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00 Part-Time Agents- 20 hours per week - Preferred shifts: - 08:00 - 12:00 - 14:00 - 18:00 - Some flexibility may be available Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly...

Logistics Customer Services Representative (Long-Term Temporary Role) Location: Wellingborough Duration: Long-Term Temporary Salary: £12.65 per hour. Hours: 37.5 hours, Monday to Friday 9-5 Are you a proactive and solution-oriented professional with a passion for customer service? We are looking for a Logistics Customer Services Representative to join our client's team on a long-term temporary basis. In this role, you will play a key part in ensuring customer satisfaction by managing delivery-related queries and resolving issues through collaboration and problem-solving. Key Responsibilities: Responding to customer inquiries regarding delivery delays. Working with Logistics Service Providers (LSPs) to investigate delivery failures, identifying the root causes and rescheduling orders. Investigate and analyse information across multiple systems, in order to resolve customer issues effectively. Manage the cancellation process for logistics orders, ensuring timely...

Customer Service Administrator - West Bromwich Location: West Bromwich Hourly Rate: £14.00phr Hours: 37 hours per week (Mon-Thurs 8:30am-4:30pm, Fri 8:30am-4:00pm) Contract Type: Temp - Perm Our client is a leading global manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With an international presence and a reputation for excellence, they are committed to empowering their customers and communities to build better, safer, and more sustainable futures. Due to continued growth, they are seeking an enthusiastic and motivated Customer Service Administrator to join their West Bromwich team. This is a great opportunity to join a dynamic, supportive business where you can develop your career and make a real impact. As a Customer Service Administrator, you will play a key role in ensuring exceptional service and satisfaction for the company's valued customers. You'll act as a main point of contact, managing queries, orders, and complaints...

Customer Services Officer London Bridge £25,000 per annum 35 hours per week, with 7-hour shifts Monday to Friday between 8:00 am and 5:00 pm MS Teams Interviews: Thursday 22nd and Friday 23rd January Start date: Monday 2nd February 2026 Fixed Term Contract until 11th December 2026 Hyde is looking for a Customer Services Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. You will receive a comprehensive 2–3 week induction period with full training before you begin speaking to customers on the phone. After that, you will have the flexibility to work two days per week in the office and three days from home, with the option to work in the office more often if preferred. As a Customer Service Officer at Hyde, you will be the first point of contact for our customers within a busy inbound call centre. You will...

We work in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Team Supervisor to join our Contact Centre team in Newcastle. This is a 37.5-hour per week role, based on site at the Newcastle Contact Centre. Shifts run between 8am-8pm Monday to Friday and 9am-6pm at weekends, on a 6-week rota. The centre is closed on Bank Holidays. The Role As a Team Supervisor, you will lead a team of around 10 customer service colleagues, supporting them to deliver excellent service to customers calling about their loan accounts. You will coach and develop your team, manage performance, and support the day-to-day running of the Contact Centre. You will also handle complex or escalated customer enquiries when needed and support service levels by taking customer calls yourself, leading by example. Key Responsibilities Manage and support a team of approximately 10 colleagues Coach, motivate, and develop team members to...

We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period. Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary - 4 weeks Start Date: Monday 2nd February Pay Rate: £12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and...

Customer Service Officer - Valuation Office Agency (VOA) 📍 Location: Liverpool (Hybrid after training) - training can take 8 weeks 🕒 Hours: Full-time, can work between 7-6, doing 7.5 hours and 30 minute break, Monday to Friday 💼 Contract: Temporary until 31st March 2026 (with likelihood of extension) 💰 Pay Rate: £14.47 per hour About the Role Brook Street are excited to be recruiting Customer Service Officers on behalf of the Valuation Office Agency (VOA), part of HMRC. This is an excellent opportunity to join a busy and supportive team, delivering vital customer service to the public. As a Customer Service Officer, you'll be the first point of contact for customers - mainly handling inbound telephone enquiries, as well as supporting teams with data entry and administrative tasks. The role is varied, fast-paced, and offers a great opportunity to build valuable experience in a government environment. Key Responsibilities Handle incoming calls from customers in a...

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact (url...

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: £16.25 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36-40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals,...

We're Hiring: Customer Service Administrator 📍 Location: Livingston 🕒 Full-time | Temporary with view to go permanent Monday - Friday 8am - 4:30pm, 3pm finish on a Friday!! 💰Pay Rate: £25k Are you passionate about delivering exceptional customer service and keeping things running smoothly behind the scenes? We're looking for a proactive and friendly Customer Service Administrator to be the welcoming face and voice for our client - a leading player in the manufacturing industry. 👋 About the Role As the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression. You'll handle incoming calls, greet visitors, and support the wider team with a variety of administrative tasks that keep our client's office running like clockwork. 🧩 What You'll Be Doing Delivering first-class customer care via phone, email, and in person Supporting the CRM and Office Managers with customer enquiries and...

IMMEDIATE START REQUIRED My client based in Huntingdon is current recruiting for Customer Service Assistants to join their busy and ever-growing team on a Temporary basis until the end of the month possibly on-going. You will be passionate about providing excellent customer service and thrive in a fast-paced environment. There will be great opportunities to progress with this company if that is what you are looking for in your career! OFFICE BASED ROLE Monday – Friday 8:30 - 17:30. Hourly Rate - £12.21 - £13 per hour The Person: Experience in a Customer Service environment Good knowledge of the booking process Excellent attention to detail Strong communication skills, written and verbal Team Player Fast and accurate keyboard skills and Accurate data input skills Willingness to learn Good IT skills If you would like to be considered for this position please send your CV to  or call (phone number removed)

As a Customer Service Agent, you will be responsible for taking inbound calls from customers regarding financing complaints. On each call you will be working to understand the situation in full and log details carefully to the bank's system.  What you’ll be doing as a Customer Service Agent:  Take ownership of new complaint calls and update customers on the status of existing complaints. Call volumes are around 10 - 15 calls a day as calls will cover a high level of detail. Preparing and loading customer complaints onto the client system ensuring all details are entered correctly. Take ownership of cases and contacting third parties for evidence and information to support case investigations. Take responsibility for queries/issues through to resolution. Manage expectations of all internal and external customers. What we’re looking for in a Customer Service Agent:  Previous experience within customer service. Knowledge of the financial service industry and regulations. Strong...

We are looking for enthusiastic Pension Customer Service Agents to support with life and pension account enquiries. You will be responsible for providing a positive experience, working to resolve queries over the phone and email as well as completing administrative activities.  This is a great opportunity to join the pension industry, and further your experience in customer services. What you’ll be doing as Pension Customer Service Agent: Manage inbound calls to discuss any enquiries relating to life or pension accounts. Provide a clear and efficient response within company guidelines that always puts the customer first. Providing updates and information where applicable around their pension product such as valuations, transfer progress, and balance. Spotting potential complex queries / complaints and raising these internally to ensure a swift resolution. Updating the client database with all key information acquired from the call. We’re looking for a Pension Customer Service...

Temporary Customer Service Advisor Leeds City Centre £12.21 per hour Full-time | 40 hours per week Monday - Friday (between 8am-6pm) 2-3 month temporary contract (with potential to be extended) Fully on-site We're currently recruiting for a Customer Service Advisor to join a well-established utilities company based in Leeds City Centre. This is a great opportunity for someone who enjoys helping customers and is looking for a short-term role with the possibility of extension. The Role: Handling inbound customer queries via phone and email Providing clear, accurate information and resolving issues efficiently Updating customer records and logging queries accurately Delivering a friendly, professional service at all times What We're Looking For: Previous customer service experience (call centre or office-based preferred) Strong communication skills and a confident phone manner Good attention to detail and basic IT skills Reliable, punctual, and happy to work fully...

Customer Service Advisor £12.21 per hour  25 hours per week Monday to Sunday 7am-9pm (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as...