4 jobs found in Aberdare

1st/2nd Line Application Support Operator Location: Cardiff (office based initally then 3 days p/week from home) Hours: 35 hours per week  £21.25 p/h (paid through an umbrella company) We’re looking for someone to join an IT team supporting a range of core business systems used across the organisation. This role sits within the IT and Digital function and focuses on providing first line support for key internal systems, including platforms built on the Microsoft Power Platform, Dynamics 365, HR systems and other critical applications. You’ll be the first point of contact for users, helping resolve issues, answering queries and making sure problems are logged and managed properly through the service desk. You’ll work closely with internal IT teams and external suppliers to make sure issues are understood and resolved quickly, while keeping users updated along the way. What you’ll be doing Providing 1st line support for internal users across core business systems Logging,...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

IT Service Desk Support Up to £16.50 per hour (depending on experience) Bristol, Avon Temporary for 1-2 Months An established organisation based in Bristol is seeking a Temporary IT Service Desk Support professional to join their team for an initial 1-2-month assignment. This is a great opportunity for someone with strong first-line support experience who can quickly integrate into a busy IT environment and provide excellent technical support to internal users. Key Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access Supporting with user account administration, password resets, and permissions Assisting with hardware setup and configuration,...