16 jobs found in Barking

We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face...

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...

Customer Service Representative £26,932 - 12 Month FTC Mid Kent (Hybrid working available after training) Monday – Friday, 9am – 5pm My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email. Duties include: Being the first point of contact for the bank’s customers, assisting with all enquiries Speaking with customers via phone and email Dealing with complaints Building strong relationships with new and existing customers, providing the best service General administrative duties To be considered for this role, you should have/be: Previous customer service experience within a retail or office environment Excellent customer service skills Comfortable speaking to customers on the telephone Strong administrative skills A team player A good communicator, both written and...

Housing Admin Support Officer Please note that this is a site-based role for 3 days per week. Due to the office location, access to a car is preferred. About the Role We are looking to recruit a full-time temporary Housing Admin Support Officer to join a small, dedicated team delivering a customer-focused service within the Housing Options and Homelessness team. Previous experience in a customer-facing role is essential, while experience within a housing or homelessness environment would be advantageous. Key Responsibilities * Deliver a high-quality, customer-focused service to both internal and external stakeholders, supporting the Housing Options team in identifying and processing appropriate solutions for customers experiencing homelessness or housing difficulties. * Act as a first point of contact for customers, providing advice, support, and guidance where appropriate. * Support the Housing Options service in fulfilling the Council’s statutory responsibilities...

1st Line Support 6Mth Contract 100% on-site in Windsor - UK ONLY £21.79 p/h Umbrella Start ASAP DBS check Required Your new company You'll be joining a well-established organisation supporting a large-scale rollout of new security software across its network. The environment is professional, regulated, and people-focused, with a strong emphasis on care, respect, and maintaining high standards. Your new role As a 1st / 2nd Line Support, you'll play a key role in supporting the rollout of Imprivata security software across multiple care home sites. Working as part of a small, close-knit team, you'll predominantly provide helpdesk-based support. You'll handle tickets, support users within a Microsoft 365 environment, and assist with account setup, troubleshooting, and resolving issues across the Office suite. Alongside this, you'll support desktop builds, imaging, and system deployments, as well as assisting field engineers during installation phases. This role offers an...

Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite). The duration of the contract is 12 months. The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

SFE & CRM Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support * Manage customer data updates and registration requests in Salesforce (SFDC) * Match and merge customer records with the OneKey database * Track completed and incomplete customer registrations * Troubleshoot and escalate customer issues where needed * Support customer service and e-solutions teams * Review portal analytics and engagement data * Assist with operational tasks such as sample loading, inventory checks, and target list validation Sales Force...

Temporary Customer Advisor Guildford | Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with...

Bilingual Chinese/English Speaking Customer Service Agent Location: Homebased Start Date: ASAP Type: Ongoing – Temporary Salary: £14.50ph Hours: 1am - 10am My client based in Wokingham is looking for a Bilingual Chinese/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days… So they are looking for someone to adapt to that environment. You...

Credit Controller (Dutch Speaking) - Temporary to Permanent Location: Office-based (with potential hybrid working) Salary: £13.50-£14.35 per hour Contract: Full-time, Temporary (3 months, with potential to become permanent) Start Date: 1st July 2026 Hours: 37.5 hours per week (7.5 hours per day) Working hours between 8:00am - 6:00pm on a rota basis, including a 1-hour unpaid lunch About the Role My client is seeking a Dutch-speaking Credit Controller to join their Finance Team on a temporary to permanent basis. This role is responsible for ensuring timely collection of payments, maintaining accurate account records, and delivering exceptional customer service to clients. This position is initially office-based, with the opportunity to work up to 2 days from home per week, depending on performance. Key Responsibilities Collect outstanding payments in line with agreed payment terms via email and telephone Proactively chase aged debt using appropriate escalation procedures...

Credit Controller - Temporary – 3 month contract (Fluent Dutch Speaker) We are looking for a proactive and customer-focused Credit Controller to join our clients Finance Department. This is an excellent opportunity for an experienced credit control professional who thrives in a fast-paced environment and enjoys building positive customer relationships while ensuring timely collection of outstanding payments. As a Credit Controller, you will play a key role in managing debtor accounts, maintaining accurate financial records, and supporting the business's cash flow objectives through effective credit control practices. Key Responsibilities * Collect outstanding payments in line with agreed payment terms through professional email and telephone communication. * Manage and monitor aged debt, using appropriate escalation processes where necessary. * Process payment allocations accurately and efficiently. * Maintain detailed debtor notes and account histories to support...

Weekend Customer Service Advisor (Hybrid) About the RoleWe’re looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our client’s growing support team. This hybrid role is perfect for someone who thrives in a fast-paced environment and enjoys helping customers across multiple channels. Working exclusively at weekends, you’ll play a key role in delivering exceptional customer service via phone, email, and social media, ensuring every enquiry is handled promptly, professionally, and accurately. Working Hours: Saturday: 12:00pm – 8:00pm Sunday: 12:00pm – 8:00pm Key Responsibilities Respond to customer enquiries via phone, email, and social media in a timely and professional manner Provide outstanding support and resolve customer queries efficiently Monitor and respond to social media comments and messages, helping to build strong customer relationships Identify potential risks or issues using Outlook and internal systems, taking proactive...

Laundry driver required for our public sector client 37 hours per week, Monday–Friday Core hours: Monday, Tuesday & Thursday 7:30am–4:00pm, Wednesday 7:30am–3:30pm, Friday 7:30am–1:00pm Community-focused role supporting vulnerable residents who require assistance with their laundry due to mobility issues, illness, or other care needs. You’ll play a vital part in ensuring service users receive a reliable, friendly and high-quality service. T he Role As a Laundry Driver, you will be responsible for the delivery and collection of laundry from service users across Milton Keynes, helping maintain their independence and well-being. Key Responsibilities * Collecting and delivering laundry to and from service users’ homes across Milton Keynes * Providing a courteous and professional service, building positive relationships with residents * Maintaining accurate records relating to collections, deliveries and vehicle use * Ensuring the vehicle is kept clean, safe and...