5 jobs found in Bath

Your new company A reputable Consultancy Firm (End Client will be a Government Organisation)Your new role We are supporting a major national programme responsible for delivering integrated and sustainable information capabilities to support critical healthcare outputs. As a Service Delivery Manager, you'll sit within a growing Service Management function, acting as the key bridge between the customer and internal delivery teams. You will hold end‑to‑end accountability for service performance, customer satisfaction, and the continual improvement of ITIL‑aligned services. This is an excellent opportunity for an experienced SDM to take ownership of a high‑profile service area, driving service excellence, shaping improvements, and developing strong senior‑level relationships. What you'll need to succeed Active SC Clearance Proven experience as an ITSM Service Delivery Manager or ITSM Service Manager in a mature ITIL environment. Strong knowledge of IT Service Management across...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

IT Support Operator Location: Cardiff Gate (2-3 days p/week in the office) Hours: 35 hours per week (shift pattern between 8:00am – 5:00pm) The Role An established UK organisation is looking for an IT Support Operator to join its IT Service Desk team. You’ll provide first-line technical support to internal users, ensuring IT systems run effectively and colleagues receive reliable, professional assistance. This role sits within a collaborative IT function and involves working closely with infrastructure, applications and security teams to maintain smooth day-to-day operations. Key Responsibilities Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams Log, manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues Support Microsoft 365 applications and Windows 11 environments Configure and maintain laptops, mobile devices and peripherals Create and manage user...

Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated....