9 jobs found in Bedford

Customer Service Advisor Hybrid 2/3 split  13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity...

We are seeking an enthusiastic, motivated and innovative professional to join our team, specialising in the recovery of service charge income. This is a key role in ensuring leaseholders receive the right support while maximising income recovery. What we’re looking for: • Proven experience in recovering service charge income, including direct dealings with leaseholders • A basic understanding of Leasehold Law • Direct experience delivering a frontline service in a challenging housing environment • Strong IT skills with excellent written and verbal communication • Ability to advise on financial assistance, provide basic benefit advice, and make referrals to debt advice agencies • A team player who can also work independently, stay organised, and meet tight deadlines • A passion for delivering first class customer service Key responsibilities include: • Maximising recovery of service charge income, debts and arrears in line with procedures • Submitting cases to HMCS for...

Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: £13.14 per hour Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: * 2 Early Shifts: 7:00am - 3:00pm * 2 Mid Shifts: 3:00pm - 11:00pm * 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

Customer Service Assistant Pay: £13.26 per hr, 37 hours per week Working hours: Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm Location: Awdry House site in Wisbech - fully on site - no hybrid working Length: 6 months Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for a temporary Customer Service Assistant to join their Customer Services team at Wisbech. As a Customer Service Assistant you will provide a professional, welcoming, and efficient front-line reception and multi-channel customer service to the public and visitors, while supporting the wider Customer Services team with administrative tasks. Take ownership of enquiries and aim to resolve them at the first point of contact by using online resources, collaborating with colleagues, and working with Cambridgeshire County Council services and partner agencies. Ensure every interaction is customer-focused, accurate, and delivered to a high standard. The successful candidate...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Service Advisor Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £26,326 + Excellent Benefits Monday–Friday | No Weekends or shifts Join a Company That Values Your Growth We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move. What you’ll be doing as a Customer Service Advisor Handling inbound and outbound customer calls Responding to enquiries via phone, email, live chat, and online platforms Delivering exceptional customer service at every touchpoint Updating internal systems and completing accurate data entry Working as part of a supportive, fast-paced team environment What’s in it for you? Private healthcare with BUPA + Medicash plan Employee Assistance Programme for wellbeing support Death in Service & Critical Illness cover Employee discounts...