13 jobs found in Blackburn

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Are you a technical wizard with a knack for customer service? Have you got a brain for problem solving and a desire to learn? Is this sounding a bit like you… Great news… we’re hunting for an amazing 2nd Line Support Engineer to join a company that is passionate about your development! You’ll be exposed to a massive variation of work and get stuck into some exciting projects Are you ready to step up to the plate and be the best 2nd Line Support Engineer in the land? Get Applying! As a 2nd Line Support Engineer, your responsibilities will include… * Responding to and resolving tickets, customer issues, incidents, and queries * Provide onsite/remote support in positive and proactive manner * Working on a blend of IT support, networking, telecoms and server work * Installing/setting equipment on client site to the highest possible standard * Working with team on issue escalation/troubleshooting 3rd party applications * Taking ownership of assigned and adopting...

Due to increased workload, our client is seeking an experienced Service Advisor to join their team on a temporary basis. This is a great opportunity for someone with main dealership experience-ideally within Audi, Škoda, or Volkswagen-who can hit the ground running in a fast-paced, customer-focused environment. You will act as a key point of contact for customers, ensuring a high standard of service while supporting the smooth day-to-day running of the service department. Working Hours Monday to Thursday: 8:00am - 5:30pm Friday: 8:30am - 5:00pm Key Responsibilities Handling all service enquiries via phone, email, and face-to-face Managing customer bookings for servicing and repairs efficiently Liaising with the workshop to ensure timely completion of work Coordinating the allocation and handover of courtesy vehicles Identifying and upselling additional work where appropriate Maintaining excellent customer service standards at all timesAbout You Previous experience as a Service...

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage. Key Responsibilities Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role). Process customer orders and requests quickly and accurately. Manage and monitor a busy shared inbox, prioritising...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

HELPDESK TEAM LEADER FIXED TERM CONTRACT ILKLEY - HYBRID WORKING UP TO £35,000 (Negotiable) THE COMPANY: We're exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team. As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service. The role does require an individual who has operated at Team Leader level within a technical environment with a high-level understanding of IT environments such as Networking. This is the perfect opportunity for an individual with good leadership expertise that is keen to learn more about IT to be able to provide hands-on support where required. THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE: As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts,...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Planner & Scheduler - Smart Metering Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

Customer Service Advisor (Telephone-Based) 📍 Cheshire (Hybrid/Office-based options may apply) 💼 Full-Time | Contract (until at least July 2026) 💰 £18.00 per hour – PAYE / £23.05 per hour – Umbrella We are currently recruiting on behalf of a well-established public sector organisation for a Customer Service Advisor to join their busy and supportive contact centre team. This is an excellent opportunity for an experienced customer service professional with Revenues & Benefits knowledge who thrives in a fast-paced environment and is passionate about delivering high-quality service. The Role As a Customer Service Advisor, you will act as the first point of contact for customers, handling a wide range of enquiries via telephone, with a particular focus on Revenues and Benefits-related queries. Key responsibilities include: * Handling a high volume of inbound customer enquiries via telephone * Responding to queries relating to Council Tax, Housing Benefit, and associated services...

We are currently recruiting for Customer Service and Administrators for a well established Utilities Company based in Leeds. Customer Service Role: It is working Monday to Friday from 11am to 8pm, handling incoming and outgoing calls to customers, responding to enquiries, updating in-house systems with customer information, logging interactions and making follow up calls where necessary to keep the customer updated at all times. Administrator Role: This is working Monday to Friday 8am to 5pm, managing office tasks such as scheduling, correspondence, and record maintenance. This role requires strong organisational skills and proficiency in office software to support various departments and ensure smooth operations. Skills: Skills and Experience: • Excellent communication skills, both verbal and written. • Strong active listening skills and ability to empathise with customers. • Ability to multi-task, prioritise, and manage time effectively. • Proficiency in computer...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...