13 jobs found in Bognor Regis

About the Role We are looking for a motivated and customer-focused individual to join our Housing Team. This is an excellent opportunity to develop a rewarding career within the housing sector, supporting customers and helping to deliver an efficient and effective housing service. The successful candidate will provide housing advice and guidance, assess housing applications, manage housing records, and work closely with colleagues and partner services to support customers with a range of housing-related enquiries. Please note that the role requires office attendance five days per week during the initial training and induction period. Following successful completion of training, this will reduce to three days per week in the office, subject to business needs and service requirements. Key Responsibilities * Provide advice and assistance to customers via telephone, email, and written correspondence. * Assess and process housing applications in line with relevant policies and...

1st Line Support Engineer: 1st Line Support – 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line / Service Desk / Customer Support – in a Windows / Microsoft environment: SharePoint Windows 10 Office 365 Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to...

IT Infrastructure Support Engineer (Temporary) Location: ​Central Guildford (On-site) Contract Length: 6 months Working Hours: Monday-Friday, ​9.00am - 5.30pm Parking: No Salary: £45,000 (£23.07 per hour) Role Overview We are seeking an experienced IT Infrastructure Support Engineer to provide on-site technical support. This contract role will support the existing IT team during a period of increased workload, providing hands-on user support while assisting with the maintenance and administration of local IT infrastructure. The successful candidate will work closely with local and global IT teams​ and development teams to ensure reliable day-to-day IT operations and a high level of service for users. Key Responsibilities Provide on-site IT support to studio users, resolving hardware, software and infrastructure-related issues. Respond to and manage IT support requests through the helpdesk function. Troubleshoot and resolve issues relating to desktops, laptops, peripherals,...

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Customer Service Assistant Team Leader - Southampton Location: Southampton, SO15. Salary: £16.62 per hour. Full Time – Monday to Friday – 37 hours (We deliver call handling 24 hours a day so there is a requirement for flexibility with the hours). Contract: Up to October 2026 – possibly beyond. To provide excellent customer service across a range of channels (telecare alarm, telephone and in writing), ensuring that customer experiences are easy, effective and deliver emergency support where appropriate. To handle emergency telecare alarm calls effectively and in line with recognised industry standards. To provide a the best possible first impression of the Council, being professional, positive and clearly communicating with customers. To be part of a team delivering services 24 hours a day, 365 days a year, ensuring business continuity in all situations. To receive calls via the City Telecare Alarm System and to make an effective assessment of the situation giving reassurance...

Customer Support Agents Office based in central Redhill, first 3 months office based, then hybrid working Temporary - 6 months Monday to Friday - 9am - 5pm £13.50 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Financial Support Agents to provide administrative support to customers across a range of finance products, including customers who may be experiencing financial difficulty. This is an excellent opportunity for someone with good attention to detail, strong organisational skills, and a positive approach to customer service to build experience within a regulated financial services environment while developing knowledge of financial support and recovery processes. About the role The role is primarily focused on the accurate and timely administration of customer accounts. This includes processing correspondence, updating customer records, managing workflow queues, and supporting specialist activities such as...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

Customer Service Representative ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of networks. It is an exciting time to join us here at ESP as we go from strength to strength. Be part of a team and company that will allow you to grow and develop your career. This role is a 3 month fixed term contract with a chance of converting into a permanent position. Our working hours are Monday – Friday 9am – 5pm. Role responsibilities include: Handling customer inquiries via phone & email. Maintaining and updating customer records in our core system. Proactively calling vulnerable customers to support them in the event of power loss. Accurately logging all customer interactions. Liaising with sub-contractors and customers to...

We currently seeking a Substance Misuse Recovery Worker for our client in Tunbridge Wells on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...

We currently seeking a Substance Misuse Recovery Worker for our client in Merton on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...