May 10, 2026
About the Role
We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels.
This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution.
Key Responsibilities
* Manage incoming and outgoing customer contact via telephone, email, and digital platforms
* Provide high-quality customer service, resolving enquiries at first point of contact where possible
* Accurately record and maintain customer information in line with data protection requirements
* Use CRM and other systems to log, track, and manage customer interactions
* Support...
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CV-Library
Buckingham, Buckinghamshire
Contractor