17 jobs found in Bury

Customer Service Advisor (Optical Experience Required) Working Hours: Monday to Friday Location: [Heywood] Employment Type: Full-time / Permanent Overview We are seeking a confident and knowledgeable Customer Service Advisor with experience in the optical sector. The ideal candidate will have a strong understanding of optical products and services, excellent communication skills, and a passion for delivering outstanding customer care. This role is perfect for someone who enjoys helping customers with their eyewear needs in a professional, friendly, and fast-paced environment. Key Responsibilities Provide exceptional customer service via phone, email, and in person. Assist customers with enquiries related to glasses, contact lenses, prescriptions, and optical products. Offer product recommendations based on customer needs and prescription requirements. Manage appointment bookings, order processing, and aftercare support. Resolve customer issues efficiently while...

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent** Bolton (Hybrid Working Available) £27,000 – £29,000 + Attractive Bonus Monday – Friday The Opportunity We’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector. This is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities. The Role As a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience. Key responsibilities include: * Managing and triaging incoming customer queries and ensuring timely responses * Handling returns processes and coordinating with internal teams * Speaking directly...

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to £35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Service Care are looking to recruit a Recovery Worker. As a Recovery Worker, you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. Please find a description of the role below. Role: Recovery Worker Rate: £18.14 to £20.62 per hour (PAYE exc.)/ £20.15 to £23 per hour (Umbrella/Ltd) Location: Wigan  Working: 5 days per week. 37.5 hours. Contract: 12 weeks with view to extend  Role Overview: Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families. Complete assessments for Service users. Supporting the individuals from Point of Entry Provide Screening, Assessment and Recovery Plans Deliver One to One intervention Experience of working within the Substance Misuse field Awareness of health...

Customer Experience Advisor 📍 Warrington, WA3 🔧 Customer-Focused Service Environment 💷 Pay Rate: £12.71 per hour Tudor Employment Agency is proud to recruit a Customer Experience Advisor for a well-established and reputable business based in Warrington. This is an excellent opportunity for someone passionate about customer service, problem-solving and relationship building within a fast-paced, service-led environment. Why Apply? * Full-time temporary role * Monday–Friday working pattern * 40 hours per week * Supportive team environment * Opportunity to develop customer service and commercial skills * Long-term career potential within a growing business About the Role: * Respond professionally and efficiently to all inbound customer enquiries * Ensure 100% customer satisfaction relating to rates, service and invoice queries * Handle service failures in line with company performance standards * Provide professional and timely responses to lift...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Temporary Senior Customer Service Executive Temporary on going Monday to Friday £14.50 per hour My client is seeking a proactive and experienced Senior Customer Service Executive to join our team on a temporary basis. Reporting directly to the Customer Service Manager, this role is key to maintaining the exceptional service standards we are proud to deliver to our customers. This is a fast-paced, customer-focused position, ideal for someone who thrives on delivering outstanding support and enjoys working in a dynamic operational environment. Key Responsibilities Deliver excellent customer satisfaction through professional and responsive support Manage incoming customer enquiries via phone and email, ensuring timely and effective responses Process customer orders accurately and efficiently Develop a strong understanding of our products and services Record non-conformities and produce system reports Communicate and coordinate effectively with colleagues across the business...

Location: Liverpool Contract: 3‑month assignment (to support a job‑share) Hours: 2 days per week, 7 hours per day (09:00-17:00, 1‑hour lunch) Start: ASAP Your new company A leading North West housing provider delivering high-quality, customer‑focused services across multiple regions. You'll join a supportive, performance‑driven Customer Accounts team committed to sustaining tenancies and protecting rental income. Your new role As an Early Interventions Specialist, you'll manage lower-level arrears cases and carry out key administrative tasks to support income collection. This is a proactive, customer‑focused role centred on early contact, negotiation, and helping customers get back on track with their rent.You'll handle inbound and outbound calls, use technology to prioritise cases, and work closely with internal teams and external partners to achieve the best outcomes. What you'll need to succeed We need someone who can hit the ground running, who is comfortable having...

Customer Experience Agent Location: Wakefield Hours: 37 hours per week Monday - Thursday: 8:30am - 4:30pm Friday: 8:30am - 4:00pm Pay Rate: £14.00 per hour Temporary ongoing Start date: 12 May Customer Experience Agent About the Role We are currently recruiting for a Customer Experience Agent to join a busy and supportive team based in Wakefield. This role would suit someone who is highly organised, detail-oriented, and confident working in a fast-paced customer-focused environment. The successful candidate will play a key role in supporting the customer journey by ensuring orders, queries, and communications are handled accurately and efficiently while delivering a high standard of customer service. Customer Experience Agent Key Responsibilities Handle incoming calls, emails, web chats, and customer queries in a professional and efficient manner Process and expedite customer orders while liaising with transport teams to provide accurate delivery updates Communicate...

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an IT Support Technician to join our existing team at our Head Office in Leeds on a 4-month fixed term basis with a salary of £9,000 (£27,000 FTE) The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years’ experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a...

Housing Customer Service Advisor 17.86 umbrella Leeds Hybrid 6-month contract Sellick Partnership is currently recruiting for a Housing Customer Service Advisor to join a busy, supportive housing team on a 6‑month contract. This is a fantastic opportunity for someone with strong customer service skills and experience within the housing sector. Key responsibilities of the Housing Customer Service Advisor will include: Act as a professional and friendly first point of contact, handling inbound calls from housing tenants associated with repairs and ASB Identify and report repair issues within tenants' properties. Keep tenants updated throughout the process to provide a positive service experience. Make outbound calls to help improve service delivery and follow up on repairs. Monitor and respond to emails within the group inboxThe successful Housing Customer Service Advisor will have: Have previous experience within a customer contact centre (housing experience is...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Service Care Solutions are supporting a reputable non-profit provider who are looking to recruit Recovery Worker. As a Recovery Worker, you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. Please find a description of the role below. Role: Recovery Worker Rate: £18.14 to £20.62 per hour (PAYE exc.)/ £20.15 to £23 per hour (Umbrella/Ltd) Location: Chester.  Working: 5 days per week. 37.5 hours. Contract: 12 weeks with view to extend.  Role Overview: Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves. Complete assessments for Service users. Supporting the individuals from Point of Entry Provide Screening, Assessment and Recovery Plans Deliver One to One intervention Experience of working within the...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...