16 jobs found in Chorley

Customer Service Advisor M15 Temporary, £12.21ph Are you passionate about delivering exceptional customer service and creating a welcoming environment? We’re looking for a Customer Services Advisor to be the friendly face and first point of contact for this busy student accommodation in central Manchester. In this role, you’ll play a key part in ensuring the smooth day-to-day running of our accommodation. From answering queries and supporting move-ins to  arranging parcels post and deliveries! Providing professional, friendly support to students, visitors, and contractors. Handling enquiries via phone, email, and in person with efficiency and care. Arranging post, deliveries and parcels to each and every student. Helping organise events that bring the student community together. What we’re looking for: Previous experience in customer service or administration. Strong communication skills and a positive, approachable attitude. Organisational skills with great attention to...

Customer Service Advisor – HOME WORKING **Must live in Manchester** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner · Listen to the customers needs to ensure a positive and unique...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are seeking a Temporary Customer Service Advisor to provide excellent support to clients within the business services industry. The role is based in Leeds and will involve assisting customers with their queries and ensuring high-quality service delivery. Client Details The employer is a well-established organisation within the business services industry. Known for its commitment to excellence, the company operates as a medium-sized enterprise and offers a professional work environment focused on delivering exceptional customer service. Description Respond to customer inquiries through inbound calls and emails. Maintain accurate records of customer interactions and transactions in the system. Resolve customer issues by providing appropriate solutions and alternatives within a timely manner. Collaborate with team members to address customer concerns effectively. Stay informed about the company's products and services to provide accurate information to customers. Escalate...

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Job Title: Collections Advisor Location: Customer & Communities – Neighbourhoods – Income Services Hours: 36.25 hours/week Contract: Fixed-term (until March) We’re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you. Collections Advisor Key Responsibilities: Debt Collection: Manage arrears, recharges, and sundry debts from tenants and former tenants. Customer Outreach: Make outbound calls to discuss payment plans and negotiate solutions. Data Management: Maintain accurate records in housing systems and financial databases. Team Support: Collaborate with Income Officers and Rent Accounting teams to ensure timely collections. Financial Support: Raise awareness of financial inclusion programs and refer to support services. Campaigns: Contribute to income collection projects and initiatives. Collections...

IT Break Fix and Deskside Support Engineer £150 per day Speke, Liverpool 22/12/2025 - 31/05/2028 Your New Role We are looking for a Level 2 Break Fix and Deskside Support Engineer to provide hands on technical support within a busy manufacturing environment. This is a full-time onsite position with a strong focus on break fix tasks, hardware diagnostics and day to day user support. The role will run until May 2028. This position suits an engineer with proven experience repairing laptops, desktops and peripherals, rebuilding devices, resolving faults quickly and keeping users operational in a live production setting. Daily workload is expected to be around 5 to 8 tickets per day. Your Responsibilities * Break fix support for laptops, desktops, monitors, printers and peripherals * Diagnosing and resolving hardware faults including drives, memory, boards and power issues * Fielding walk up requests and completing same day break fix repairs * Installation and configuration of new...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week. Why You’ll Love This Role: * Provide a customer-focused service, ensuring clients' needs are met with care and efficiency. * Ensure the timely collection of payments, actively supporting debt collection targets. * Take action to manage overdue debt and monitor customer statuses, reducing potential risks. * Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure. * Offer support to customers and colleagues with debt,...

We currently seeking a Substance Misuse Recovery Worker for our client in Chester on a 3 month contract to start ASAP. The rate of pay will be negotiated between £22-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....