12 jobs found in Desborough

Service Desk Analyst Hybrid / Peterborough after training is completed (4-6 weeks) 6-month contract (extend each 6 months & paid weekly) 37.5 hours per week – overtime available Rotating Shift Pattern - Weekend work is required on a rotational basis. £19.97 per hour - Umbrella assignment rate Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: * 1st line support experience * Previous IT Service Desk experience (or similar) * Strong Windows and Google skills (Google Docs and Gmail / Google Mail) * Experience troubleshooting tickets on a service desk * Strong communication skills * Supporting international internal users Typical working patterns: 1pm – 9pm - 1 hr break 3.30pm – 13pm - 1 hr break Full training and support offered as well as progression opportunities

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 02.07.26 Start Date - 13.07.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Credit Controller – 3 month Fixed Term Contract An exciting opportunity has arisen to join a growing and ambitious specialist finance business as a Credit Controller. This role is initially offered as a full time 3-month fixed-term contract, with the potential to become a permanent position after the initial temporary period. The role is ideal for an experienced collections or credit control professional who enjoys building relationships with customers while ensuring effective management of outstanding accounts. Working within a fast-paced commercial finance environment, you will be responsible for managing customer accounts, reducing arrears, and supporting the business in maintaining strong cash flow. You will liaise directly with business owners and commercial clients, helping to resolve account issues and agree appropriate repayment solutions where required. Key Responsibilities Manage a portfolio of customer accounts and monitor payment performance. Proactively contact...

Role overview: Loughborough   Temp to Perm Full Time Working hours/Shift patterns – 40 hours per week, rotational shifts Monday-Friday between 08:00 AM and 20:00 PM. One weekend shift every 2 weeks (09:00 AM - 17:30 PM).   Start Date: Monday, 13th July 2026 As a Telephone Sales Advisor (Inbound) you’ll be speaking to customers who have previously visited the companies website and are looking to purchase some of the amazing technology and services.   Through effective listening, fact finding and matching the customers’ needs with their amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.   Don’t worry if you’ve never worked in a telephone sales role, with training and ongoing support you’ll be able to offer a world class sales experience.  Role overview: As part of this role, you’ll be responsible for:   • Exploring customer needs and offering suitable products and services...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

A West Midlands Local Authority is seeking an experienced and motivated Lifeline Team Leader to provide day-to-day leadership of its independent living and Lifeline services. This is a key role ensuring the delivery of a high-quality, customer-focused service to tenants and wider service users across a 24/7, 365-day operation. You will be responsible for leading and managing a team of Lifeline Response Officers, Sheltered Living Officers, and Scheme Cleaners. Duties include rota management, workload allocation, and providing clear guidance on policies and procedures. You will also make effective day-to-day operational decisions to ensure smooth service delivery. A strong focus of the role is performance management -supporting staff development, driving KPI achievement, and implementing improvements where required. You will monitor service performance, undertake benchmarking to ensure value for money, and produce reports for senior management. Customer engagement and feedback...

Customer Service Advisor We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Burton on Trent. 🕒 Working Hours Monday to Friday Days 💷 Pay £13.20 per hour📌 Main Responsibilities This role focuses on providing essential administrative and customer support within a fast-paced environment. Handling customer support emails and direct communication with customers  Filing and managing documents Reporting and tracking delivery Booking orders  General admin duties🧠 Skills Required Strong IT skills, particularly Microsoft Excel Customer service experience Confident email communication Good organisational and multitasking ability Ability to work accurately in a busy environment📞 Apply / Contact If you have any questions or would like to apply, please give us a call

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Location: Cambridge (CB5) Duration: 2 - 3 months but could become permanent for the right candidate Hours: 9am until 5:00pm (Monday to Friday) with 3 days in the office / 2 days from home Salary: £32,000 - £34,000 per annum dependent on experience Job Reference: 36207 Polytec are recruiting for a French-speaking Customer Support Specialist to join our Cambridge based client. This is an excellent opportunity for a proactive and customer-focused individual to support clients throughout their onboarding and ongoing customer journey. Responsibilities • Act as the first point of contact for customer enquiries and support requests • Manage customer onboarding and ensure a positive customer experience • Maintain accurate customer records and administration • Coordinate orders, shipments and deliveries • Monitor customer accounts and provide ongoing support • Liaise with internal teams including finance and operations to resolve customer issues • Build and maintain strong customer...

Customer Care Specialist (Temporary Contract) Location: Redditch, Worcestershire Hours: Full-time, Monday to Friday Salary: £13.00 - £14.00 per hour Contract: Temporary until approximately November 2026 Overview We are pleased to be recruiting for a Customer Care Specialist to join a busy and professional customer care team on a temporary basis. This role sits at the heart of service delivery, supporting customers through every stage of their journey and ensuring a consistently high standard of customer experience. As the first point of contact, you will represent the business with professionalism, empathy, and efficiency, managing enquiries, processing orders, and resolving issues to build strong and lasting customer relationships. Key Responsibilities Manage incoming customer enquiries via phone, email, and online channels Process service requests, quotations, and customer orders accurately Track and monitor orders, keeping customers updated on progress and delivery...