13 jobs found in Desford

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 02.07.26 Start Date - 13.07.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Role overview: Loughborough   Temp to Perm Full Time Working hours/Shift patterns – 40 hours per week, rotational shifts Monday-Friday between 08:00 AM and 20:00 PM. One weekend shift every 2 weeks (09:00 AM - 17:30 PM).   Start Date: Monday, 13th July 2026 As a Telephone Sales Advisor (Inbound) you’ll be speaking to customers who have previously visited the companies website and are looking to purchase some of the amazing technology and services.   Through effective listening, fact finding and matching the customers’ needs with their amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.   Don’t worry if you’ve never worked in a telephone sales role, with training and ongoing support you’ll be able to offer a world class sales experience.  Role overview: As part of this role, you’ll be responsible for:   • Exploring customer needs and offering suitable products and services...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

Customer Service Advisor We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Burton on Trent. 🕒 Working Hours Monday to Friday Days 💷 Pay £13.20 per hour📌 Main Responsibilities This role focuses on providing essential administrative and customer support within a fast-paced environment. Handling customer support emails and direct communication with customers  Filing and managing documents Reporting and tracking delivery Booking orders  General admin duties🧠 Skills Required Strong IT skills, particularly Microsoft Excel Customer service experience Confident email communication Good organisational and multitasking ability Ability to work accurately in a busy environment📞 Apply / Contact If you have any questions or would like to apply, please give us a call

A West Midlands Local Authority is seeking an experienced and motivated Lifeline Team Leader to provide day-to-day leadership of its independent living and Lifeline services. This is a key role ensuring the delivery of a high-quality, customer-focused service to tenants and wider service users across a 24/7, 365-day operation. You will be responsible for leading and managing a team of Lifeline Response Officers, Sheltered Living Officers, and Scheme Cleaners. Duties include rota management, workload allocation, and providing clear guidance on policies and procedures. You will also make effective day-to-day operational decisions to ensure smooth service delivery. A strong focus of the role is performance management -supporting staff development, driving KPI achievement, and implementing improvements where required. You will monitor service performance, undertake benchmarking to ensure value for money, and produce reports for senior management. Customer engagement and feedback...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Customer Care Specialist (Temporary Contract) Location: Redditch, Worcestershire Hours: Full-time, Monday to Friday Salary: £13.00 - £14.00 per hour Contract: Temporary until approximately November 2026 Overview We are pleased to be recruiting for a Customer Care Specialist to join a busy and professional customer care team on a temporary basis. This role sits at the heart of service delivery, supporting customers through every stage of their journey and ensuring a consistently high standard of customer experience. As the first point of contact, you will represent the business with professionalism, empathy, and efficiency, managing enquiries, processing orders, and resolving issues to build strong and lasting customer relationships. Key Responsibilities Manage incoming customer enquiries via phone, email, and online channels Process service requests, quotations, and customer orders accurately Track and monitor orders, keeping customers updated on progress and delivery...

Assessment and Recovery Officer (Temporary Contract) 📍 Wolverhampton City Centre (flexible working available) 📅 Contract: Temporary until at least 16th November 💼 Directorate: Finance - Revenues & Benefits 💰 Grade 5 (salary dependent on experience) About the Role City of Wolverhampton Council is seeking a highly motivated Assessment and Recovery Officer to join our Revenues and Benefits team on a temporary basis. This is a key role focused on ensuring the right benefits are paid accurately and on time, while also maximising the collection of council income and recovering outstanding debt effectively and sensitively. Key Responsibilities Assess and process: Housing Benefit and Council Tax Support claims Council Tax and Business Rates liabilities Manage and recover outstanding debt, including: Negotiating sustainable repayment plans Determining appropriate enforcement action Attending court where required to support recovery activity Provide excellent customer service...

Customer Service Coordinator Wolverhampton £25,500 per annum (£13.28 per hour) Monday – Friday, 8am–5pm Temp to Perm Our client is a well-established specialist manufacturer and supplier, providing bespoke solutions to customers across a range of industries throughout the UK. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their busy operations team. This is a fast-paced role where customer service is key. You'll be the first point of contact for customers, ensuring enquiries are handled efficiently and deliveries are coordinated smoothly. Key Responsibilities: Managing customer enquiries and resolving issues in a professional manner Liaising with customers regarding delivery requirements and order updates Coordinating with transport providers to arrange deliveries Maintaining accurate records and updating reports Using Microsoft Excel and internal systems to manage customer information Supporting the wider team with...

I am recruiting for a Customer Service Coordinator to join a business on a temporary 4 month basis. You will work within internal sales and the commercial team to further develop the profitable sales of Gradient solutions and products to defined customer trade sectors. KEY ACCOUNTABILITIES WITHIN THE ROLE- · Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams · To provide customer quotations including the preparation of quotes for bespoke products with support from the commercial team as required · Timely processing of PODs and invoice requests. · Continuous improvement of Gradient sales processes and procedures · Consistent working approach in line within company values · Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system. Previous customer service skills and...

Service Desk Analyst Hybrid / Peterborough after training is completed (4-6 weeks) 6-month contract (extend each 6 months & paid weekly) 37.5 hours per week – overtime available Rotating Shift Pattern - Weekend work is required on a rotational basis. £19.97 per hour - Umbrella assignment rate Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: * 1st line support experience * Previous IT Service Desk experience (or similar) * Strong Windows and Google skills (Google Docs and Gmail / Google Mail) * Experience troubleshooting tickets on a service desk * Strong communication skills * Supporting international internal users Typical working patterns: 1pm – 9pm - 1 hr break 3.30pm – 13pm - 1 hr break Full training and support offered as well as progression opportunities

Customer Service Sales Administrator Location: Stoke On Trent Hours: Monday to Friday, 9:00am – 5:00pm Meridian Business Support is recruiting for a Customer Service Sales Administrator to join a dynamic internal sales and commercial team. This role offers an exciting opportunity to contribute to the continued growth and profitability of Gradient solutions and products across key customer sectors. About the Role: Working within the internal sales/commercial team, you will help drive profitable sales growth across Roofing & Cladding Contractors, Distributors & Merchants. You will play a key role in delivering excellent customer service while supporting sales operations. Key Responsibilities: Acting as the main point of contact for incoming customer emails and enquiries Managing requests relating to pricing, service, and complaints, with support from management where required Preparing and issuing customer quotations, including bespoke product quotes with support from the...