4 jobs found in Fakenham

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:00am - 12:00pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

Customer Service Advisor Location: Lowestoft Hours: 40 per week (worked between 9:00am and 8:00pm on a rota basis, including evenings and weekends each week) Contract: Immediate Start with Fixed Term until September 2026 Pay: £12.94 per hour    Hales Group are delighted to be working with our client, a well-established business in Lowestoft renowned for their inclusive and supportive working environment. They are seeking a highly motivated and experienced Customer Service Advisor to join their team.    Key Responsibilities Act as the primary point of contact for customer queries via phone, email, and webchat. Build and maintain strong, long-term relationships with customers. Resolve issues at first contact wherever possible, or escalate to the appropriate department. Consistently deliver exceptional service to encourage repeat business. Follow company processes, procedures, quality standards, and legislative requirements (full training provided).    Skills &...

1st Line Support Technician Norwich | £14 per hour Full-Time | 3-Month Contract (January - March) Start Date: Early January We are supporting an established organisation in Norwich seeking a proactive and customer-focused 1st Line Support Technician to join their IT Service Desk on a 3-month contract, running from January through to the end of March. This is an excellent opportunity for someone with strong technical troubleshooting skills who enjoys helping users and resolving issues efficiently. The Role As a 1st Line Support Technician, you will be responsible for: Acting as the first point of contact for IT-related queries via phone, email, and ticketing systems Providing technical support for hardware, software, user accounts, and network access Logging, prioritising, and resolving incidents in line with SLAs Escalating more complex issues to 2nd Line or specialist teams Assisting with laptop/desktop setup, password resets, and general system troubleshooting Delivering...

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, 12-month fixed term contract, located in Lowestoft. Main Responsibilities: * The first point of contact for customers, ensuring they receive world-class service. * Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team. * Keep up to date with product information and use a CRM system to add critical data. * Process and input orders by email and telephone. * General office administration (scanning, archiving, filing etc). Person Specification: * Strong business and commercial skills in a customer service environment. * GCSEs (grade C or above in English & Maths). * UK internal account management experience. * Proficient with Microsoft programs and CRM systems. * Excellent communication skills. * Customer-focused mindset * Ability to multitask. Working...