8 jobs found in Fareham

Debt Recovery Agent/Customer Support  Salary: £28,500 P/A Location: Portsmouth, Hampshire Hours: Monday to Friday, full-time hours. Contract: please note this is a temporary position for a minimum of 3 months, with potential to be extended for the right person Dynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham. As a Debt Recovery Agent, Customer Support you will be: Monitoring customer to ensure payments are up to date. Chasing outstanding debt on accounts. Setting up various payment plans/options where customers look t be struggling to pay their finances. Communicating with customers regarding billing queries and overdue payments.  Providing generlist customer services via email and on the telephone. Working closely with the Finance department. Maintaining records and ensuring the database is kept up-to-date. Resolving disputes/discrepancies. Assisting vulnerable customers.  Following FCA...

Distribution Operative Our client based in Basingstoke are currently looking for Distribution Operative to join their team on a temporary to permanent basis. They are a well-established business offering a great opportunity to work within a brilliant team, you will efficiently manage the scheduling, tracking, and delivery of goods, ensuring timely and accurate shipments while coordinating with suppliers, drivers, and customers to optimise operations Shift patterns and pay rates: · £13.06 per hour · Monday - Thursday 11:00 - 19:30 · Friday 09:00 - 17:30 Benefits: · Weekly pay · Working within a well-established business · 10 % off pure gym membership The role: Support the smooth running of outbound warehouse operations. Book ELB, M&H, TST and Amazon consignments via the appropriate online portals. Monitor and track Scotland orders; liaise with couriers to resolve issues and keep all relevant departments updated. Process Duty Free Bond bookings accurately and within...

Helpdesk Administrator  Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. we have a number of shifts available: Full Time: Tuesday-Saturday 06:00-14:30 Sunday - Thursday 13:30-22:00 Part Time: Friday-Monday 13:30-21:00 Responsibilities as a Helpdesk Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per...

Hours 8.30am - 5.00pm Monday - Friday Salary £26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic: A positive attitude that can brighten the office! Organised: Ability to manage multiple tasks efficiently. Team Player: Willing to collaborate and support colleagues. Tech-Savvy: Comfortable using various software and systems.Why Join Us? Impactful Work: Be a part of an organisation that shapes minds and futures. Supportive Environment: Work alongside a dedicated team that values collaboration and positivity. Professional Growth: This role could lead to a permanent position with our client.Benefits of becoming an...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh. Role: Customer Service Executive - 6 month assignment Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis) Location: Winnersh Hourly Rate: £14.50ph Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers furtherIdeal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and...

Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for: Previous experience in a customer service role within an office...

The Customer Support Specialist will play a crucial role in delivering exceptional support to clients within the industrial and manufacturing sector. Based in Burgess Hill, this role requires a detail-oriented professional capable of managing customer interactions and resolving queries efficiently Client Details The employer is a well-established organisation within the industrial and manufacturing sector, known for its innovative approach and commitment to delivering high-quality products and services. As a medium-sized enterprise, they are focused on maintaining strong client relationships and ensuring customer satisfaction. Description Respond to customer queries and requests promptly and professionally. Provide solutions to customer issues while maintaining a high standard of service. Manage and update customer accounts and records accurately. Collaborate with internal teams to ensure seamless service delivery. Monitor and track customer orders, ensuring timely fulfilment...

The Customer Support Specialist will play a crucial role in delivering exceptional support to clients within the industrial and manufacturing sector. Based in Burgess Hill, this role requires a detail-oriented professional capable of managing customer interactions and resolving queries efficiently Client Details The employer is a well-established organisation within the industrial and manufacturing sector, known for its innovative approach and commitment to delivering high-quality products and services. As a medium-sized enterprise, they are focused on maintaining strong client relationships and ensuring customer satisfaction. Description Respond to customer queries and requests promptly and professionally. Provide solutions to customer issues while maintaining a high standard of service. Manage and update customer accounts and records accurately. Collaborate with internal teams to ensure seamless service delivery. Monitor and track customer orders, ensuring timely fulfilment...