13 jobs found in Gravesend

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

We currently seeking a Substance Misuse Recovery Worker for our client in Tunbridge Wells on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

An experienced and dynamic Head of Revenues is required to lead a high-performing Local Taxation Revenue Collection Service. This temporary 3-month role offers the opportunity to shape strategic direction and drive improvements ahead of the permanent recruitment process. The Role The Head of Revenues will provide assurance that the Council delivers a well-managed, customer-focused service. The postholder will oversee income collection of £164m Council Tax and £98m Business Rates, managing a team of 37 FTEs with a service budget of £3m. Key Responsibilities Lead and direct all aspects of Local Taxation Revenue Collection. Drive customer-focused, fair, and innovative income collection practices. Manage and monitor overall council debt effectively. Build strong relationships with Elected Members, stakeholders, and partners. Foster a high-performing, digitally-driven, and continuously improving culture.Candidate Profile Senior-level experience in Local Taxation Revenue...

Collections Executive Do you enjoy supporting people and want a role where you can genuinely make a difference? We are working with our client based in Epsom, who are looking for a compassionate and confident individual to join their Customer Outcomes team in a six month temporary position starting Monday 20th April 2026. If you've worked in customer service and want a role where you can really support customers who are struggling financially, without scripts or pressure, this could be a great fit. You'll be helping people find the right solutions with empathy, patience and professionalism. Why Join This Team? Competitive Salary Be part of a supportive, people‑focused environment. Use your skills to genuinely help customers every day. Benefit from ongoing training and development opportunities. Hybrid working offered after the initial induction period, plus access to onsite facilities, parking and company events.What You'll Be Doing: Speaking with customers who may be...

Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Fixed Term Contract Full-Time Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: * Handling a high volume of inbound calls and enquiries with professionalism and care * Responding to customer correspondence via email and letter * Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries * Working closely...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Overview We're looking for a Customer Services Associate to join the team on a fixed-term basis. You'll be the first point of contact for handling queries, supporting system administration, and ensuring a high standard of service in line with regulatory requirements. Key Responsibilities Manage incoming queries via phone & email Take ownership of queries through to resolution within agreed service levels Carry out system administration and maintain accurate records Support joining, moving & leaving processes Ensure compliance with regulatory, security, and audit standards Investigate issues and maintain data accuracy Contribute to service improvements and team performance targets Skills & Experience Strong communication skills (written and verbal) Confident handling customer queries High attention to detail and organisation Ability to prioritise and work in a fast-paced environment Team player with a proactive approach Personal Attributes Customer-focused with a...

Talentmark are recruiting for a Customer Validation & Master data representative to join a company in the pharmaceutical industry on a contract basis for 12 months.  Salary: £23.88 per day or £30.91 per hour   Customer Validation & Master data role: Customer account set-up and data maintenance in SAP Resolve both internal and external queries about customers' account master data Resolve system issues through monitoring of account data between client and customer Keeping an eye to continuous improvement, becoming subject matter expert on system process Managing team mailbox, filing and records managementYour Background: Secondary education level, including GCSE or equivalent in maths and English. Customer service experience in handling challenging customer queries and complaints via telephone. Preferred business to business experience. Good level of general IT skills, including MS Office. Experience of working with SAP preferred. Ability to work with accuracy under...

Starting ASAP we have a number of temporary roles for people with experience in credit control, sales ledger or debt / arrears collections. You’ll work with a well known organisation in Brighton to help clear backlog of outstanding payments due. Working from central Brighton offices, you will be responsible for contacting consumers directly to chase overdue payments and ensure timely recovery of outstanding balances. This is a fast-paced, customer-focused role where strong communication skills and confidence on the phone are essential. As a temporary credit controller you will: * Manage a portfolio of overdue accounts * Make outbound calls to recover outstanding fees * Send follow-up emails, letters, and payment reminders * Record all activity accurately on internal systems * Work collaboratively with internal teams to resolve queries * Provide excellent customer service while handling sensitive financial conversations Skills & experience required: *...

Join our client as a Customer Service Advisor for a 4‑month contract, offering a highly competitive salary. Deliver outstanding service across phone, email and web, while promoting products and supporting travel bookings. Perfect for confident, target‑driven communicators. Customer Service Advisor Location: Dover Salary: £26,795.87-£27,968.53 - Pro rata Contract: Full-time, 4-month contract - June to September About the Role Our client is seeking an energetic and customer‑focused Customer Service Advisor to join their busy contact centre team. In this role, you’ll support customers across multiple channels, deliver exceptional service, and confidently promote additional products and services. This is an exciting opportunity for someone who thrives in a fast‑paced, target‑driven environment. Why Join Our Client? You’ll be part of a friendly, supportive team where your communication skills and sales mindset can shine. You’ll gain valuable experience in a respected organisation...

We currently seeking a Substance Misuse Recovery Worker for our client in Brighton on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position