May 13, 2026
Housing Customer Service Advisor
17.86 umbrella
Leeds
Hybrid
6-month contract
Sellick Partnership is currently recruiting for a Housing Customer Service Advisor to join a busy, supportive housing team on a 6‑month contract. This is a fantastic opportunity for someone with strong customer service skills and experience within the housing sector.
Key responsibilities of the Housing Customer Service Advisor will include:
Act as a professional and friendly first point of contact, handling inbound calls from housing tenants associated with repairs and ASB
Identify and report repair issues within tenants' properties.
Keep tenants updated throughout the process to provide a positive service experience.
Make outbound calls to help improve service delivery and follow up on repairs.
Monitor and respond to emails within the group inboxThe successful Housing Customer Service Advisor will have:
Have previous experience within a customer contact centre (housing experience is...
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CV-Library
Leeds, West Yorkshire
Contractor