3 jobs found in Hastings

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do: Provide world-class customer service through inbound calls Achieve sales targets while creating memorable customer experiences Expand your skills by working across different channels (Twitter, Webchat) Interact with customers face-to-face in English and French terminal buildings Benefit from comprehensive training and ongoing supportWhat you'll need: A passion for customer service and sales Excellent communication and interpersonal skills A positive, can-do attitude Strong computer and data entry skills Ability to work efficiently and follow procedures Proven sales experience Strong problem-solving abilitiesWhat we offer: Competitive salary starting at £26,266.50 with enhanced...

Looking for Customer Service Advisor / Scheduler for a large Repairs Contractor based in Surrey Exciting opportunity for training and progression Must have some experience working with Contractors Temp to Perm contract The hours of work will be Monday to Friday 8:00am - 5:00pm Will consider no experience and training available Summary of role: Be in a position to make a real difference to the service we offer our customers. The customer service team has the most contact with our customers and no day is ever the same. You will handle a range of enquiries including: Diagnosing and requesting repairs Record customer complaints and, whenever possible, resolving them at first point of contact This role typically requires strong communication skills and experience in customer service or call handling. Allocate the right operatives, based on skills, availability and locality to the jobs that are nearing completion to ensure we meet appointment times and minimise travel and...

Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you’ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This a 1 year temporary position which has the potential to be extended. Key Responsibilities * Handle inbound and outbound customer calls to support the timely completion of scheduled work * Plan and allocate field staff and contractor appointments to maximise productivity and ensure all Service Level Agreements (SLAs) are met. * Maintain accurate and up‑to‑date records across operational systems, including SAP. * Prioritise daily workloads using management reports and jeopardy monitoring tools to protect delivery targets. * Liaise with...