1 jobs found in Helensburgh

Housing Assistant / Customer Service Assistant Our client, based in Central Scotland, is looking for a proactive Housing Assistant / Customer Service Assistant to support their Housing Management team for 6-months. This role is ideal for someone with social housing or customer service experience who enjoys helping residents, solving problems, and keeping processes running smoothly. What You’ll Do • Be the first point of contact for tenant enquiries. • Provide advice on tenancy issues, complaints, arrears and general housing queries. • Book and follow up repairs, liaising with tenants and contractors. • Maintain accurate records in housing and CRM systems. • Handle payments and first‑stage complaints. • Support colleagues to deliver a high‑quality service. Ideally candidates will have experience in social housing or a strong customer service background. You will be comfortable speaking to Tenants and therefore have excellent communication and organisational skills. You will...