18 jobs found in High Wycombe

Customer Service Officer Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within acall centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customerfocused and...

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Please note - This is an initial 12 month FTC Salary - £31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Discretionary bonus Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and...

Applications Support Analyst (Microsoft 365 & AI) Salary: £45,000 - £55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid About the Opportunity We are recruiting on behalf of a prestigious and long-established organisation seeking an Applications Support Analyst (Microsoft 365 & AI) to support the continued development of its digital workplace and business systems environment. This is an excellent opportunity for an experienced support professional who enjoys working across applications, Microsoft 365 technologies, user support, and digital improvement initiatives. The successful candidate will play a key role in ensuring colleagues are supported effectively while helping drive adoption of modern workplace technologies, automation tools, and AI-enabled solutions. About the Company Our client is a historic and trusted UK institution with a long-standing reputation for excellence in specialist...

Care office looking for a Desk Administratior. * Responsible for all aspects of office administration activities whilst being reactive to the needs of the business. * Warmly greet visitors to the office; answer phone calls in a polite professional manner, assisting the caller as much as possible. Always keeping customer service at the fore. * full right to work in the UK, DBS-check mantadory. * fluent in English, previous experience of giving care either to a family member or professionally * must drive and have access to a car, be great on the telephone, resourceful and work out how to help the caller not just pass messages. In addition the role needs good attention to detail. * Work schedule in office: Monday to Friday, (9.00 am - 5.00 pm) * Oncall: one night in the week and one day a month in weekend

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional...

IT Support Role - Audio & Visual Specialist My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. You will be amid level IT support professional ideally with 2-5 years of relevant, recent support experience The role also includes an element of Audio/Visual support so you must also have experience of setting up screens, projectors, speakers, conference rooms etc (Ideally with Jabra/Logitech hardware) The role is based in Hammersmith and requires you to be on site 5 days a week working hours 9am - 6pm. So the right candidate will ideally be located within a 45min commute of Hammersmith Your main duties will be to ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes...

Telemarketer / Appointment Maker Location: Newbury Hours: Monday to Friday, 9:00am – 4:30pm Job Type: Full-time About the Role We're looking for a confident and enthusiastic Telemarketer / Appointment Maker to join our growing team in Newbury. Your primary role will be to contact prospective customers, introduce our services, and book qualified appointments for our sales team. If you're a strong communicator who enjoys speaking to people and thrives in a target-driven environment, we'd love to hear from you. Key Responsibilities * Make outbound calls to prospective customers. * Introduce our products and services in a professional manner. * Qualify leads and arrange appointments for the sales team. * Accurately update customer information on our CRM system. * Meet individual and team performance targets. * Build rapport with customers and represent the company positively. What We're Looking For * Excellent communication and telephone skills. * A...

IT Support Engineer (1st & 2nd Line Support) Location: London (with occasional travel to sites across York and London) - the additional travel costs will be expensed by the organisation. Contract: Full Time, 6 month Contract Are you an experienced IT Support Engineer who enjoys solving technical problems and delivering excellent customer service? We're looking for an enthusiastic IT Support Engineer to join one of our customers, providing 1st and 2nd line IT support to colleagues across the organisation. This is an excellent opportunity for someone who enjoys a varied role, thrives in a customer-focused environment and wants to make a real impact by ensuring users receive a reliable and professional IT service. You'll be supporting a modern Microsoft environment, resolving technical issues, managing service requests, configuring devices, and helping colleagues get the most from their technology. You'll also work closely with infrastructure teams and third-party suppliers...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Contact Centre Customer Advisor We are seeking an experienced Contact Centre Customer Advisor to join our highly respected and desirable client based in Milton Keynes. This is an excellent opportunity for a customer-focused individual looking for a long-term career opportunity with potential for a permanent position. The Role You will be the first point of contact for customers, managing enquiries via phone, email, live chat and social media. Working as part of a busy customer service team, you'll provide accurate information, resolve queries efficiently and deliver an exceptional customer experience. Key Responsibilities Manage multi-channel customer enquiries. Resolve queries or escalate where required. Maintain accurate records using Microsoft Dynamics. Support customers with enquiries relating to their current account. Meet service level agreements and quality standards. Work collaboratively with internal teams to deliver excellent service.Working Hours Week 1: 8:30am -...

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer. Job Title: Customer Care Representative Location: Basingstoke (Onsite) Pay Rate: £15.00 per hour Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30) Contract Duration: Fixed-Term through to 30/04/2027 What You'll Be Doing As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office: Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work. Drafting and preparing...

Customer Service Advisor Location: City of London Salary: £16 per Hour Hours: 2pm - 11pm / Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting on behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer calls. Providing excellent customer service and resolving customer queries. Updating customer information accurately on internal systems. Investigating and resolving issues in a timely manner. Working collaboratively with colleagues to deliver the best customer experience. Ensuring all work is completed in line with company policies and procedures. About...

Customer Service Advisor - Financial Services | City of London Salary: £16.00 per hour Hours: 2pm - 11pm | Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems...

Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. Customer Insight Specialist - Housing Need & Homelessness Croydon Council Full Time - Monday to Friday, 36 hours per week Fixed Term Contract currently to March 2027 with potential extension Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days) £42,060 per annum The Role As a Customer Insight Specialist, you will:...

HGV Class 2 Dustcart Driver – Havering (RM12 5) Location: Havering, RM12 5 Pay Rate: £17.00 per hour We're looking for HGV Class 2 Dustcart Drivers to join a busy and friendly waste management team based in Havering. If you're an experienced Class 2 driver seeking reliable weekday work and guaranteed hours, we'd like to hear from you. Shift Details Monday to Friday 06:30 – 15:00 Minimum 8 hours paid per shift The Role Driving an HGV Class 2 dustcart on designated collection routes Working alongside loaders to complete refuse and recycling collections Carrying out daily vehicle safety checks Ensuring collections are completed safely, efficiently, and in line with company procedures Maintaining high standards of customer service and professionalism Requirements Valid HGV Class 2 (Category C) licence Minimum 6 months' HGV driving experience Valid Driver CPC and Digital Tachograph Card Dustcart/refuse collection experience is preferred but not essential Good awareness of health...

Local authority in Northamptonshire are currently looking for an experienced repairs surveyor for initially three months. Purpose of the job •Provide effective line management to the appropriate Trades, Gas/ Electrical, Planned Maintenance, compliance and Business Support functions, indelivering a high quality customer based service. •Ensure financial compliance with the clients procedures. •Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered. •Ensure your service area responsibilities are properly coordinated across workareas and fit for purpose in order to meet both the Councils and its customers.expectations. •Determine priority, programme work and supervise a number of trades persons staff. •Plan own workload and develop systems of work. •To create, review and update health and safety policies and procedures in conjunction with the Health and safety team. •To provide professional advice and recommendations to...

We are currently recruiting Refuse Collectors for on-going temporary assignments with our well established client in the Gravesend area. You will be working alongside a refuse collection vehicle, collecting household waste, recycling items and other collection duties as required. You will be working Monday - Friday with a start time of 7am, finishing at 4pm. Shift end time may vary depending on business needs. Previous experience as a refuse collector is required. If you are interested in this role, please apply today