18 jobs found in Hinckley

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks whilst training £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00 - 18:00Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional customer service across multiple...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: £12.31/hour for the first 12 weeks £13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional customer service across...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Do you thrive on helping others and enjoy solving problems? Are you organised, friendly, and motivated by delivering excellent service every day? If so, we’d love to hear from you. About the Role We’re looking for a Customer Service Executive to join our team on a 12-month contract. In this role, you’ll be at the heart of our customer support, ensuring enquiries are handled quickly and efficiently. You’ll process orders, manage records, and work closely with colleagues across departments to keep everything running smoothly. Key Responsibilities • Responding to customer enquiries with professionalism and care • Processing and progressing orders to meet deadlines • Liaising with internal teams and global contacts to provide updates • Maintaining accurate records and systems • Supporting customers with complaints and returns, ensuring fair resolutions • Promoting and maintaining online eShop functions What We’re Looking For • Previous experience in customer service or internal...

Customer Service Advisor Warndon - Worcester £12.88 per hour Temporary Ongoing Contract 40 hour working week 1-hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm. Customer Service Advisor The Role You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide 'World Class Customer Service and effectively achieve the following core responsibilities... Handle inbound and outbound customer enquiries. Advising customer accurate information about products, services, policies, and procedures. Address customer complaints promptly and effectively, ensuring a professional and empathetic approach. Ensure the accurate and thorough documentation of customer information in the CRM. Conducting remote troubleshooting by applying problem-solving skills and persuasive communication techniques. Maintain up-to-date knowledge of products and company...

We are recruiting on behalf of our client in Central Milton Keynes for a Customer Service Advisor to join their team. Hours: Monday – Friday, 08:00 – 17:00 The role includes: * Managing a shared inbox and responding to customer emails * Chasing up information on services or parts * Keeping accurate records of communications * Providing excellent customer support You will have: * Strong written communication and organizational skills * Attention to detail and the ability to work independently * Previous customer service experience is beneficial, but not essential This is a fantastic opportunity to join a supportive team and gain experience in a busy customer service environment. Equal Opportunities: Our client is committed to equality and diversity in the workplace. No part of this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability, or sexual...

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are recruiting 2x 6 Month Fixed Term Contracts. The main purpose of this role is to provide an efficient, robust customer focused service in the delivery of DMC in line with Awaabs Law. To effectively case manage the end-to-end job delivery highlighting any delays or issues and proactively contacting the customer and escalating where appropriate to the Technical team leader. To be the single point of contact with the customer for a case and work in partnership with the surveyor to seek resolution for the customer and property...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required This role is initially temporary, however if you also speak fluent English then there could be further opportunities. If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

Job Title: Call Centre Advisor (Temporary Contract)  Location: Alcester (Fully Office-Based) Contract: Temporary, 15th December – End of January Hours: Monday–Friday, 8:30am–5:30pm Pay Rate: £12.21 per hour About the Role  We are recruiting on behalf of our client for a confident and customer-focused Call Centre Advisor to join their team on a temporary basis. This role is ideal for someone who enjoys speaking with customers, has excellent communication skills, and can quickly identify the nature of a call to ensure it is directed appropriately. Key Responsibilities:  Answer incoming calls in a professional and friendly manner Gather accurate and relevant information from callers Record call details clearly and efficiently Identify calls that fall outside the team’s remit and provide appropriate signposting to the correct department or service Maintain high levels of customer service at all times Work collaboratively with colleagues to support smooth call handling and...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life / support milestones for our...

Accounts Receivable & Credit Control Analyst Certain Advantage are recruiting on behalf of our longstanding client for an AR & Credit Control Analyst in Milton Keynes starting ASAP initially until 1st October 2026. As the AR & Credit Control Analyst you’ll be taking ownership of the daily reconciliations of the bank, sales ledger, billing and payments to ensure accurate cash allocations to customer accounts, alongside being responsible for supporting our business’ aim to improve our bad debt exposure and achieve collections targets. Your main accountabilities will include: Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages. Complete daily, weekly and monthly reconciliation of the sales ledger to bank. Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager. Train other members of the team to ensure contingencies for...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....