10 jobs found in Ilford

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting on behalf of our client, Islington Council, for an experienced and motivated Contact Centre Operations Manager to oversee the day-to-day operations of the Council’s main Contact Centre. This is an excellent opportunity for an experienced Contact Centre or Customer Service Operations Manager with strong leadership, performance management and service improvement experience to play a key role in delivering high-quality services to Islington residents. Key Responsibilities for the Contact Centre Operations Manager : * Lead the day-to-day operations of the Contact Centre, ensuring efficient service delivery across telephone and digital channels. * Manage and motivate high-performing Contact Centre...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

4Recruitment Services are seeking  a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents’ homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups...

Customer Service Team Members Sutton £12.71 p/hour Weekly paid every Thursday Mon-Fri Paid holiday Pension enrolment after 12 weeks Our client is looking for between 3-5 individuals to join their existing customer service team, due to increased work volumes. The Individuals: Must live within a sensible commuting distance of Sutton Must have previous customer service experience Confident communicators both verbal and written Self-motivated and driven to hit required daily targets Strong work ethic and a team playerThe Role: Responding to incoming calls and email requests from clients, assisting with additional collections / deliveries and cancellations Updating internal systems Escalating complaints to relevant departments Ongoing temporary position until 31st December 2026 currentlyPlease note, this is not a short term temporary assignment, so please check out our website for shorter term bookings. CV's being collated now for start date to be released shortly. Refer a...

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...

Principal Technical Lead - Maldon District Council Maldon Temporary, Full Time £35.00 ph Reporting into the Technical Support Team Leader, you will: Support the day‑to‑day management, workflow and prioritisation of Technical Support and Validation Officers Act as a point of escalation for complex or sensitive customer and internal enquiries Help drive service improvement, consistency and resilience across Development Management processes Support staff development, performance management and training Contribute to improved systems, digital services and customer self‑service Work collaboratively across teams and services to support statutory and corporate objectives This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service. The experience you will bring: Strong experience in Development Management and/or Building Control environments Confidence managing workflows, priorities and...

Desktop Support Engineer Location: Central Guildford (Fully on-site) Contract Length: 4 - 6 months Working Hours: Monday-Friday, 9.00am - 5.30pm Salary: £45,000 (£23.07 per hour) We have an exciting opportunity for an experienced IT Support Engineer / Desktop Support Engineer to join a leading, international organisation at their Guildford office to provide on-site technical support. This contract role will support the existing IT team during a period of increased workload, providing hands-on user support while assisting with the maintenance and administration of local IT infrastructure. This is a hands on role supporting a busy team with a range of IT issues. We are looking for someone who enjoys working in an on-site setting, liaising with users in person, troubleshooting and resolving a wide range of issues. Key responsibilities include; Provide on-site IT support to users, resolving hardware, software and infrastructure-related issues Troubleshoot and resolve issues...

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal...

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £26,000 - £27,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking...

Customer Service Advisor – Milton Keynes Location: Bletchley, Milton Keynes Salary: £12.71 per hou Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes. About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally. Your duties will include: * Responding to customer enquiries via phone, email and ticketing systems * Handling and resolving customer issues and complaints * Managing customer orders, queries, returns and repairs * Assisting with parcel tracking and delivery enquiries * Providing a...