May 02, 2026
Customer Service Advisor
📍 Location: HU1
🕒 Hours: Monday to Friday, 8:30am - 5:00pm
💷 Pay Rate: £12.82 per hour
We're currently looking for a confident and customer‑focused Customer Service Advisor to join our team at our HU1 location. This is a varied, fast‑paced role that combines customer success support with billing and accounts management.
The position is broadly split 50/50 between customer support and billing responsibilities, offering variety and the opportunity to develop a wide skill set.
🔹 Customer Success (Pre & Post Installation)
Supporting customers from sign-up through to installation
Handling inbound enquiries via phone, email, and live chat
Checking installation data with our network providers to check installations go ahead as planned
Proactively contacting customers to guide them through their journey
Resolving service queries, issues, and general account support
Identifying opportunities to improve the customer experience
Supporting retention and...
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CV-Library
Kingston Upon Hull, East Riding of Yorkshire
Contractor