12 jobs found in Kettering

Inbound Call Centre Operator Daventry £13.00 p/hour for hours worked between 07:00 – 21:00 £15.50 p/hour for hours worked between 22:00 – 06:00 Part Time – Ongoing Agency URGENT – Starting ASAP We are looking for an experienced customer services person who can work ad hoc shifts within a busy, 24 hour call centre in Daventry. You will be taking calls from businesses and official bodies, expected to handle the call, book appointments and manage a diary. There will be computers to use, lots of inbound calls and its very fast-paced working within a smaller team. To be considered you must be living in Daventry, be able to attend shifts without any issues, have previous customer service experience, and be fully computer literate. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not apply if you are not willing to pick up the phone when we call from...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Industria Personnel are looking for highly motivated Customer Service Advisors to complement our client’s friendly vibrant team on a temporary basis! Their customers are important to them and they are proud to provide the best service to them and make them their main priority. You will be right at the very centre of it! You will be the first point of contact for their customers; confidently delivering a great service with a smile is second nature. Based at their office in Beaumont Leys you will be responsible for the below: * Dealing with B2B and B2C customers, processing orders and queries for Ecommerce supplies and equipment delivery * Handle inbound customer enquiries across multiple channels, resolving issues efficiently and accurately while ensuring customer questions are fully answered and expectations are managed to a high standard. * Identify customer needs and provide excellent service by processing orders, managing pre‑ and post‑sales queries, confidently...

About the Role We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels. This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution. Key Responsibilities * Manage incoming and outgoing customer contact via telephone, email, and digital platforms * Provide high-quality customer service, resolving enquiries at first point of contact where possible * Accurately record and maintain customer information in line with data protection requirements * Use CRM and other systems to log, track, and manage customer interactions * Support...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Are you a warehouse operative looking for your next role in a warehouse? I am working on behalf of my client based in Dunstable who are looking to add to their team This is a warehouse specialist role which is mainly based in an office within a warehouse looking after key accounts. You will need to be confident using a computer as this role will involve updating orders and checking data is correct. The main responsibilities for this role is making sure all orders for key accounts are correct and to organise couriers and shipments to clients. You will need to be confident on the telephone as will be speaking to Key accounts, the sales team, customer service teams and couriers on a regular basis. If needed you will be asked to help in the warehouse but mainly you will be working from an office. The hours of work are 0730 to 1600 - Monday to Friday. The hourly pay is £14.50 per hour. this is a temp to perm role however my client can also offer a permanent role straight away...

We are looking for a PAYROLL SPECIALIST to support our client with a temporary position for up to 2months. The Payroll Specialist supports the day-to-day processing of the payroll service, ensuring that the service is delivered in an accurate, efficient and a timely manner, with a strong focus on delivering excellent customer service at all times. The Payroll Specialist is a key component in ensuring that all employees are paid accurately and on time. Knowledge & Skills Required: · Working knowledge of ADP Global View · Awareness and knowledge of current Payroll related legislation and HMRC guidelines · Experience and knowledge of occupational pension schemes · Experience and knowledge of Time & Attendance systems Behaviours Required · Strong customer service focus · Positive and professional attitude, with flexible approach in ways of working to support the payroll team overall · Awareness of the confidential information and matters handled on daily basis,...

Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us? Our Service is only as good as its people....

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

1st Line Support Agent / IT Help Desk / Service Desk Analyst Location: Birmingham City Centre Pay: £16.02 per hour Type: Ongoing Temporary Contract About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues, working within a busy Help Desk / Service Desk environment. The business operates within the alcohol industry, supporting a wide network of retail and corporate systems, so you’ll gain exposure to a dynamic and highly regulated sector. This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT...

CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30 minute unpaid lunch break....