11 jobs found in Maidstone

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills...

Our client, a leading company is currently seeking an experienced Customer Service professional to join their team in the Whitstable area on a contract basis, The role is ongoing and is speaking with Customers face to face and completing surveys with customers. The role does offer some flexibility with a later start at 10am and generally finishing around 4/5pm. If you are looking for a new role in Customer service please send your CV

A large Housing Association is looking for a number Customer Service Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...

Job Title: Station Staff Location: Across DLR Network Salary: £16.45per hour + holiday pay Hours: 15 - 35 hours weekly - 7-hour shifts (start times may vary: 05:30, 12:30, or 18:00 - TBC) Training Start Date: TBC About the Role: We are seeking Station Staff to join our teams at TST Events to help our client with various roles across the DLR Network. This role is critical in ensuring the highest levels of customer service and operational support. As the first point of contact for passengers, you will play a vital role in creating a positive and welcoming station experience. This is an excellent opportunity for customer-focused professionals who thrive in fast-paced, dynamic environments and are committed to upholding service excellence to a supervisory standard. Key Responsibilities: * Provide exceptional customer service to all passengers, assisting with inquiries, directions, and travel information. * Manage passenger flows efficiently and ensure station safety at all times....

Your new role We're working with a leading global organisation that prides itself on delivering exceptional IT services to its employees worldwide. They are looking for an experienced End User Experience Technician to join their London team and play a key role in supporting end-user technology and ensuring smooth day-to-day operations. What you'll need to succeed As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service request queues. Configure and deploy end-user hardware and software. Support new technology rollouts and assist with training. Perform IMAC services (install, move, add, change). Collaborate with Help Desk and other teams to troubleshoot and...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Support Technician for a 12 month contract where you will benefit from great technical support from your colleagues. Can be 2 days a week remote. Responsibiities Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. * Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues. * Troubleshoot and replace laptop and PC hardware. * Provides professional-level phone support to customers. * Configure, test, and troubleshoot network connectivity and wireless access. Skills * Computer graduate or similar * 1+ years experience in IT Desktop Support. * Familiarity supporting Mac OS X & Windows 7/10. * Familiarity with wired and Wi-Fi Networking with...

Call Handler/Administrator - Social Housing Planned Works Based in Welwyn Garden City Hourly Rate - £12.21 - 13.00 an hour Full-Time, temporary position (8-5 mon-fri) We are working with a leading, social housing contractor to find a successful and proactive Call Handler to join their team based in Welwyn Garden City. This role is working on a planned maintenance contract within Social Housing. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. Key duties & responsibilities: Provide our clients and customers with excellent, first contact resolution services across multiple channels. Offer great customer service by listening to customers' queries, building rapport, demonstrating empathy, resolving queries / concerns and always opening and closing the call or correspondence in accordance with the company's customer service handling procedures....