15 jobs found in Manchester

Customer Service Advisor Location - Manchester Full time, Contract 35 Hours per week Hourly rate - £14.61 - £16.50 per hour (Depending on payment type) Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs. Day to Day Responsibilities for Customer Service Advisor: Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job Use daily tracker reports to manage travel / distance between jobs Dealing with repairs which will include raising/booking repairs on a CRM based system Ensure that customer appointments are scheduled appropriately to consider customer needs Monitoring and managing operatives diaries to maximise productivity Experience required for the role: Excellent understanding of...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Location: Altrincham Hours: Monday to Friday, 09:00 - 17:00 Salary: £27,000 Are you passionate about delivering exceptional customer experiences? We're looking for a Customer Service Executive to join our small, friendly team in a creative and inspiring environment. You'll work alongside talented product designers and marketing professionals, surrounded by beautiful, design-led products crafted in our studio. What You'll Do Be the first point of contact for customers via phone and email, providing efficient and friendly support. Process orders and guide customers through their journey, ensuring they feel valued every step of the way. Troubleshoot issues and manage escalations with confidence, liaising with logistics partners for quick resolutions. Share your knowledge of our brand and products to assist with pre-sale enquiries and interior advice. Deliver an outstanding aftercare service, including handling returns and keeping customers informed of updates. Collaborate with...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Administrator (temporary) Chester city £14.10 per hour Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation. Working Pattern Monday-Friday. 9:00am-5:30pm. £14.10 per hour, paid weekly each Friday. Duties * Maintain and update databases with accurate information. * Communicate with customers via telephone, email and webchat * Perform data entry tasks with a high level of attention to detail. * Assist in the preparation of reports and documentation as required. * Utilise internal CRM software and Microsoft Office applications for various administrative tasks. * Manage clerical duties including filing, organising documents, and responding to correspondence. *...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Leeds City Centre - office based What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to detail while managing multiple task What...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Note - This Opportunity starts before Christmas!! Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: December 15th, 2025 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Leeds City Centre What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to...

If you love programmes like Channel 4's Grand Designs and other well-known housing development programmes - you will love the new generation of building products we sell at Catnic Urban. The Customer Service Adviser will provide exceptional customers service to all our customers while ensuring smooth operational processes. You will process orders, manage customer data, and liaise with internal teams to ensure timely and accurate delivery of products. You will play a key role in supporting the operational efficiency of our business while maintaining strong customer relationships and your attention to detail and proactive approach will make a real difference every day. What you'll do: Deliver excellent service to new and existing customers via phone, email and other channels.. Accurately enter orders, customer data, and product specifications into company systems (ERP/CRM) in a timely manner. Process pre-calculated orders for distribution, ensuring compliance with delivery...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

We are currently recruiting for a Hire Desk Controller to join our Specialist Vehicles team at our Birchwood office.  Reporting to the Customer Service Manager you will be responsible for actively contributing to the region’s performance through effective sales, customer service and administration.  You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained.   This vacancy is a fixed term contract expected to last 6-12 months.  In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. Responsibilities include:  •    Own all inbound customer enquiries regardless of...

Customer Service Advisor - Payments Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offLocation: Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site! What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will support customer by: Handling customer...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and...

We currently seeking a Substance Misuse Recovery Worker for our client in Chester on a 3 month contract to start ASAP. The rate of pay will be negotiated between £22-23 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position