6 jobs found in Prestonpans

Summary Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.40p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months Start Date: 12/05/2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

12 Months Fixed Term Contract (turning to perm employment after a year) €35-40k/Year + Benefits Dublin 1 location - Hybrid Your Experience • 3rd level IT qualification • 2 years’ experience in similar role • Good knowledge of MS Windows 11 – installation, configuration, and troubleshooting • Experience supporting standard office applications (including Microsoft suite) • Microsoft Azure/Identity and M365 administration • Familiarity with Microsoft Server and Active Directory (end user /group management) • Knowledge of file sharing (server or One Drive) and printing over network. • Understanding of Networking concepts – WAN, LAN, TCP/IP, DHCP, DNS. • Use of Microsoft Intune/Autopilot desirable • Basic experience with PC hardware (replacing hard drives, memory upgrades) Your Role & Competencies • Provide dedicated telephone, email, and desk-side support to all users. • Troubleshoot hardware, software, telephony, and network issues as they arise. • Record,...

Our client is seeking an IT Operations Support professional to join their ICT team, providing essential support to a key operational site. Key Responsibilities: Deliver 1st line and limited 2nd line IT support to end users Manage and resolve incidents and service requests within agreed SLAs Support Microsoft 365 and Windows environments Assist with hardware setup, configuration, and troubleshooting Perform basic network diagnostics and issue resolution Maintain accurate IT asset records and inventory Support user onboarding and offboarding processes Escalate complex issues to senior IT teams where required Requirements: Experience in IT support or service desk roles Strong knowledge of Microsoft Windows and Microsoft 365 Familiarity with Entra ID / Active Directory Understanding of TCP/IP networking fundamentals Experience using IT ticketing systems (e.g. ServiceNow) Strong communication and problem-solving skills Driving licence essential This role offers...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...